property was the perfect romantic stay,with a private terrace and a lovely big spa bath the wine and chocolates

location of the property and the early check in

the breakfast, the location, the staff

breakfast was amazing views were perfect

great halloween ud83cudf83 atmosphere, super friendly staff, breakfast is delicious, and location could not be

great bar on the beach with comfortable chairs

bar / pizza bar on the 5th floor with a sensitive bar tender with poor customer service skills no room service

had a suite with spa bath and it was fantastic

chose a room with kitchenette but didn t realise it looked out to the blacked out lift shaft so had no natural

breakfast was included & it was really good

suite is near reception, elevators, and behind the hotels kitchen

the breakfast room and kitchen area was spotless

we had a bali bungalow, and it was very spacious

the spa was probably the best i have ever been to

water park was lovely and the spa and available for children to use

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

spa facilities are great but the spa reception were a little rude

the spa and pool were not open during our stay

i enjoyed the spa and we got the best service

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

spa , shuttle and mini bar and tv all great

the spa pool was absolutely

spa hotel, but charge for jacuzzi. should be included.

food selection for dining; limited spa facilities

in a word, it sparkles

of the seafront& promenade though if you do book out of season the sky bar was not open or the spa (pay extra

paying 10 euros pp to use the spa pool

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

everything is very good, breakfast and room, service, location...

was great, reception 247, parking in underground garage, wifi works, breakfast with a lot of choice, exactly

the room service menu was not up-to-date.

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

spa was closed

hotel has a weird smell - in the halls, in the pool area, spa area, etc

breakfast was great, so was the spa area

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

spa and hamman were closed not much to do in alicante

- wifi connection is really slow - spa area is very small

the spa was closed.

spa tub and body products were present

parking was a bit tight. the room service was marginal and we couldn t get ice.

would be amazing if there was a pool / spa onsite

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

fantastic location and friendly efficient staff plus a very nice breakfast.

really listened to their recent reviews as there were no issues with staff, breakfast or the room

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

excellent hotel with spa great view over the marina

staff at spa were quiet rude but these were not staff of hotel....

spa treatment was amazing

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

spa options are rather limited and pricey for what is offered

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

lots of wasted space (probably used in summer months)

spa could do with updating

room with needed necessaries, well working wifi

wifi didn't work, and i needed it for work

wifi doesn't work

easy check in, the nice and super clean room, wifi sufficient for professional video calls

wifi signal was very poor

spa /indoor pool very small for size of hotel...dining room crowded at times

swimming pools/garden area/spa facilities, were spotlessly clean, as was the hotel/bar/restaurant throughout

the water jets in the spa area have cured my bad back

a bit out of date and weathered interior - spa was poor

weren't great, the food was cold and bland, also all the labels of the food were mixed up, the spa was closed

the bar on the 26th floor is superb but a little pricey.

wifi runs just a tiny slow

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

fabulous spa area and rooftop bar from which you get a perfect view of the castle

the spa with the views of old town is amazing and the stuff really friendly and helpful.

friendly staff, great location, relaxing, spa perfect

staff was super helpful and friendly. spa was very nice!

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

thought the hotel had a spa but this service was out-sourced

the position is just perfect the rooftop bar is amazing

comfortable rooms, good breakfast, good personal

if the terrace bar on thr top floor could have been open daily for a few hrs in the mornings and again in the

gym, as is often the case, was very disappointing

beautiful hotel with a nice rooftop bar in a top location.

it did not bother us, but if we had small kids it would not have been the best room we got

kids don't eat much, so they should get free breakfast.

the gym is too small and not well-equipped

the roof top bar had a great variety of drinks, we tried wine, cocktails and beers

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

superior room had a well equipped bathroom with spa shower and spa bath

were given free upgrade, and the spa bath didn t work

spa bath not quite what i was expecting

there was no gym or spa which was listed on facilities. no information given to me about this.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

bar only open 2 days a week. spa area is only one sauna.

lobby and bar area nice

had a double room with spa bath

stayed in the spa bath room, was lovely

big bathroom with thermal spa bathtub

great spa bath, clean and centrally placed

spa bath in our room was amazing and great value for money

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

wifi was inefficient

friendly staff and very pet friendly

kids play area abandoned, gym lack some tools

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

great swimming pool , spa facilities as well

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

the stuff was nice enough to check us in earlier and allowed also a late check out, so we got even more time

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

we had a massage at the spa which was also top class

swimming pool, and spa facilities

the jacuzzi is right next to the massage room in the spa area, not very relaxing when you are having a massage

the hotel also include the spa zone

no one in kitchen or restaurant

perfect location, great property. comfy beds, nice pool, very safe, beauiful design

and giving us all the information we needed we will definitely visit again very safe and secure parking for

conveniently situated with ample parking space

to the breakfast chef who offered to bring breakfast to my room because of a wasp problem by the pool

no spa facility at the property no bathroom slippers

no lunchtime snacks available outside only as room service

there was no lounge and no separate bar apart from a shelf of bottles in the kitchen

breakfast was really good

staff, clean, pet friendly, breakfast. location

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

we couldn't get a massage or use the spa

breakfast should be included

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

stayed for 1 night with both kids

place was amazing, the pool super nice, the terrace with a nice bar

pool and sun beds available outside apartment

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

clean & comfortable a well stocked honesty bar was available

very peaceful sitting round the pool in comfortable sun loungers

villa and restaurant, with spacious pool and glorious sunsets

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

the spa , the view

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

spa had a lot of things that didn't work