had a suite with spa bath and it was fantastic

breakfast could have been warmer

the breakfast room and kitchen area was spotless

places of interest and recommended places to eat , as our flight was evening he arranged a late check out ,

everything. staff were amazing. spotlessly clean room. lovely breakfast. great location.

brilliant bar ,barman was just excellent made you feel right at home, old hotel but great

has a chill out lounge at the rear, from which you can access the beach directly also has a bar on the top

breakfast was included which is a massive bonus when staying with kids

location was good ,didn t have a breakfast & friendly staff

a terrible subtle smell, but other than that it's a wonderful place and it also has an amazing bar on the roof

property was the perfect romantic stay,with a private terrace and a lovely big spa bath the wine and chocolates

location of the property and the early check in

the spa and pool were not open during our stay

spa , shuttle and mini bar and tv all great

i enjoyed the spa and we got the best service

the spa pool was absolutely

spa was an unexpectedly pleasant treat after the long day of driving

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

room service closed early

my family had early flight and we (2 adults and 5 kids) had to pay for breakfast even we didn't have chance to

lovely room and helpful staff. the kids loved the pool.

water park was lovely and the spa and available for children to use

water park great fun and clean, spa facilities excellent, food on site good, location to beach great, value

the spa was probably the best i have ever been to

kids spa was excellent. some amenities weren't open as it was out of season but still good.

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

great swimming pool , spa facilities as well

very friendly staff, comfortable rooms and a nice pool for the kids.

beautiful spaceous rooms

spa treatments

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

the hotel also include the spa zone

we had a massage at the spa which was also top class

spa was closed

food in the restaurant was really bad. spa was cold.

hotel has a weird smell - in the halls, in the pool area, spa area, etc

jacuzzi & spa being closed but no indication of that when booking

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

the wifi only worked at the door to our room

the room was very tastefully decorated and the pool area was beautiful

very quiet , only 8 rooms , adults only

the beds are great and the pool looked beautiful

conveniently situated with ample parking space

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

we loved the staff in the bar and the access to spa room and loveky room with bath

spa tub and body products were present

spa and hamman were closed not much to do in alicante

the spa was closed.

- wifi connection is really slow - spa area is very small

wifi wasn't fab. didn't work to well in the room (3rd floor).

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

would be amazing if there was a pool / spa onsite

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

really listened to their recent reviews as there were no issues with staff, breakfast or the room

fantastic location and friendly efficient staff plus a very nice breakfast.

wifi doesn't work

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

the wifi did not work on my phone.

wifi signal was very poor

was a short wifi outage but that was being sorted by an external company

spa treatment was amazing

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

excellent hotel with spa great view over the marina

beds were comfy, room was spacious and loved having a balcony

staff at spa were quiet rude but these were not staff of hotel....

we simply went and sat at a bar and had a quick drink

location, big and comfortable room with great view, excellent wifi.

beds, great location, good wifi, very personable staff, very good views

ask recipient to warm up food food for us he refused it as no staff available after 11 pm no room service in

bed was comfy and wifi worked perfectly

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

hopefully the spa area of the hotel will be working soon.

i enjoyed the spa area

lots of wasted space (probably used in summer months)

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

staff was super helpful and friendly. spa was very nice!

friendly staff, great location, relaxing, spa perfect

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

very good facilities like pool, spa and really nice restaurant

thought the hotel had a spa but this service was out-sourced

the wifi comes and goes.

the hotel has an arrangement with parking at a casino in another part of the city entirely and at above

there is no room service available, so if you want a coffee etc you d normally have to go out for one

good location, excellent wifi and staff was very helpful.

attentive dealing with anything you asked breakfast was excellent value for money the roof top bar was cosy

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

the gym room was small but well equipped

great service, location, rooftop, gym, flexibility.

the wifi was a bit intermittent in quality

superior room had a well equipped bathroom with spa shower and spa bath

spa bath not quite what i was expecting

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

bed comfy and loved the spa bath

were given free upgrade, and the spa bath didn t work

spa was available to be booked for an hour of private use for free

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

there was no gym or spa which was listed on facilities. no information given to me about this.

bar only open 2 days a week. spa area is only one sauna.

no free wifi as technical problems

very small lift. instructions for the spa bath not very clear.

had a double room with spa bath

we stayed in the room with spa bath and roof terrace. it was lovely.

we got a very comfortable bedroom with a spa bath

stayed in the spa bath room, was lovely

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

handy mini bar

wifi was average

breakfast offered a lot of range. the gym offered a holistic space to exercise in.

paying 10 euros pp to use the spa pool

spa hotel, but charge for jacuzzi. should be included.

of the seafront& promenade though if you do book out of season the sky bar was not open or the spa (pay extra

blame covid but the spa was closed & restaurant closed at 10pm

the pool is like a spa

no spa facility at the property no bathroom slippers

stay but it s from a set menu which compromises of only 2 starters and 2 mains but the same kitchen has an a

the hotel has food and drinks and room service or mini bar are not expensive

kids next door were loud till very late night

subsequently the thermostat operation was explained to us after calling room service multiple times

spa was closed and not in

the water jets in the spa area have cured my bad back

swimming pools/garden area/spa facilities, were spotlessly clean, as was the hotel/bar/restaurant throughout

you can use the spa in the same price

orange juice quality and the spa wasnt available

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

we couldn't get a massage or use the spa

breakfast should be included

there were only 6 rooms and we pretty much had the whole villa and pool to ourselves which was really nice

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

honesty bar was super

pool and sun beds available outside apartment

the location, food, pool, design was wonderful

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

edwin on the bar was so helpful and friendly

the gym has everything you need and can be accessed easily