m very satisfied with my stay at this hotel and spa

fantastic leisure facilities and spa treatments

the staff went above and beyond to help, the room was fantastic, and it had excellent spa facilities

spa facilities were nice but was smaller than expected, there weren t many in there but because

lovely spa

comfy bed, clean and spa bath!

bed was huge, bathroom was immaculate; massive walk in shower and spa bath.

an attractive room. the spa bath was amazing

bed wad comfy spa bath brilliant staff very friendly

lovely spa bath

spa facilities are great

this local getaway with my husband, had access to the spa facilities and was a very nice a relaxing stay

the staff were so friendly and helpful. the spa and the pool is wonderful!

spa was lovely for a swim

would like all hotel residents, regardless of who they booked with, to have free access to the spa facilities

location for access to good hope hospital rooms very clean well appointed spa facilities available but we didn

the spa was so nice and the massage service

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

spa facilities and everything really

i enjoyed the spa treatments!

more toilets in the spa there was only one and big queue.

spa is lovely, hotel is lovely, everything was great

exceptional massage and the spa was lovely and clean

of activities, everything about the spa pools, fire and ice experience, loungers, tranquil rooms, friendliness

spa area small but perfect for what we needed

cared for surroundings, nice size bedrooms, good spa facilities with clean changing rooms

comfortable bed and room. lovely spa area and treatments.

the room it s self was spacious and very comfortable

spa , room , breakfast

breakfast could of been earlier to give us more time in the spa before check out.

came for a relaxing weekend away, had access to the spa facilities that was amazing

the spa is incredible and offers so much

fact that the spa didn't come with package that i booked as it was my main reason for booking it

spa was amazing, a very relaxing experience

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

pool and spa facilities great and open till 10 each night

the pool & spa facilities were great, especially as the pool is actually warm which is a massive bonus as my

hotel is one of the best i've stayed in for a family spa experience

it was very clean. staff.weere very friendly spa was a nice treat

no spa or swimming pool

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

car parking 5 minutes walk away, options for the gym, swimming and breakfast

clean and room service available as an option

the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two

room was huge, clean and had everything we needed. spa is amazing.

i was also a bit disappointed by the spa but perhaps i didn't read the

location is great, stuff friendlyand spa amazing!!!

lovely boutique hotel with a chilled spa in the basement.

the spa staff were so lovely and added to that relaxation feeling

a personal pet peeve of mine is spending more money on car parking when you ve paid so much already to stay

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

the location is credited as being pet friendly and that was enforced by the number of bites i d accrued on

the hotel had what i wanted- a bar for drinks, car parking (chargeable), friendly staff and cleanliness

the wifi signal was not good from the room we stayed in.

they also let us have a late check out at 5pm the day of leaving also only £10

wifi could be better

staff were super friendly and helpful. food overnight. late check out. good central location

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

late bar

room was very spacious

the spa hot tub wasn't brilliant but it's a minor quibble.

15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

i loved the spa too

everything - spa & location

i loved the spa in the basement it was my favorite place to be in the hotel

room was spacious and the bathroom quite nice too

great break highly recommended spa facilities all worked very friendly helpful staff

i liked the spa and the view from my room

no mini bar in room. no drinking water available in spa without stepping into reception

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

i'm off back to the lovely malmaison next door with spa and drinks on arrival

helpful staff friendly clean hotel free wifi great location

room service options very limited. gym was a lot smaller than i thought it would be.

really enjoy using the well equipped gym, too

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

location, gym and spa is great, nice breakfast and good value for money overall

some of the spa facilities were out of use

better leisure facilities e.g. swimming pool, sauna and spa would have made the stay better

loved the gym was modern and big

kids area in

even a pancake machine which impressed the kids

the lobby smells of figs and always looks smart and there’s a great area for kids to play without making the

restaurant and bar alongside the spa facilities.

everything rooms clean and comfy staff excellent spa massage was great

facilities in the gym, spa and room sizes

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean