wifi was weak or inconsistent

in the town centre, wide room, wifi

we booked this one as we thought (wrongly) we would want to be central with the kids

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

strong wifi signal

the spa has wonderful workers we did a couples massage and i felt the tlc they put in to make you

being a spa we thought it would be peaceful and relaxing and unfortunately it s the loudest place i have

great spa service too

also don t think the spa was worth it, quite expensive and didn t feel very private, the only wall between

taking view amazing private terrasse good food - delicious breakfast spa was special nice overall vibes from

massage at spa was wonderful

restaurant was average, gym was average and no yoga despite the photo on their web site

fact that we had our own pool & it being so private

breakfast was very poor

breakfast on 2nd morning was much improved when compared to 1st

the kitchen was shabby and in need of a full refurbishment

got the cashew suite and loved hammock on the balcony, the view and of course the infinity pool

fitness centre is a joke and filled with broken treadmills and one to-be-broken machine

travelers should know that breakfast is included, lunch is available for purchase, but no dinner is served on

better equipped kitchen with appliances that worked.

beautiful views in the rainforest. the rooms were beautiful. spa treatment was fantastic

the spa was really nice and relaxing

would recommend the trip to the sulphur spa (get the hotel to order taxi to take you and wait - really worth

the food is of the highest quality and the quality of the natural spa products a real treat

the spa services are just ok, not sure it is worth it

is quite run down, needs a refit badly food is not good spa looked grim gym is like my garden

the grounds were amazing and perfect our kids to explore, pool was small but perfect for a dip and was never

breakfast especially i felt like since it was complimentary it's like give them what we have almost

was mango tree, it was so fab and so clean the a/c was excellent and having the little private pool was an extra

breakfast is heaven.

the pool and the whole room was perfect

finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site

only thing i would have wanted was a floating breakfast to dine in the pool

at the beach bar get little grumpy if you have all inclusive and order too many times a day, it's not possible

staff at the beach bar can get tired if you order too much

the spa is amazing

breakfast and rain forest spa were amazing

spa facilities were in the trees, but needed a touch of luxury to go with the forest experience

feel (notwithstanding the resort size) - quality of food and restaurants was excellent - the spa is a really

spa location is great and but the treatment left a lot to be desired - pricey and did not last the

views, food, and spa treatments are amazing, but the friendliness and the customer service the staff had was

we had a lovely couples' massage at the spa - with the sound of the waves playing through the open windows -

spa was amazing, great view

spa treatment with lady olivia absolutely fantastic

spa was closed every time i tried to enter

ann was really helpful in giving us directions and advice around parking, where to visit, eat etc

wifi was a little hard to connect to from our room but from the pool it was fine.

the breakfast that you can also have on a daily basis upon request is more than delicious; danny and

everything we needed was available in our room and kitchen area

the breakfast was delicious, something different each day

the room, as the hotel was fully booked (the first lie, as it turned out), but we could use the spa facilities

many restaurants and bars, swimming pools, a marina (with customs service), spa and gym

the staff were only trying to promote hotel services such as the spa and the restaurants, without actuall

our personal assistants tricia and chris were amazing and arranged our trips and spa treatments so quickly

the buffet breakfast was superb. staff excellent, facilities excellent.

health spa charges 45dollars for 30 minutes i think it is too pricey for a limited time period

the resort s shop, gym, and spa were not open, massages could not be arranged, and despite being advertised

was beautiful, restaurant and spa on site for convenience and a free ferry

again loved the mini kitchen which was a main reason and location plus the spa to book the resort

spa facilities were in disrepair, the sauna and steam room looked like they hadn't been used in

the spa is simply fantastic—my massage was one of the best experiences i’ve ever had

there are 2 big pools and a roof top bar, activities including yoga, aerobics, a gym

stay at bel jou hotel (adults only) was truly unforgettable

excellent food, staff, hospitality, genuine friendliness, management, pool

its proximity to the airport and shopping area. fantasic view. i enjoyed the gym.

the spa is simply fantastic my massage was one of the best experiences i ve ever had

24 hr bar with snacks would make the price feel completely justified, or free room service.

wifi- is strong

the coffee shop, the 2 pools , the gym

wifi at times could have been stronger at times but for the most part it was not much of an issue

on the beach and it is a beautiful sandy beach with great views of the sunset, there is also a pool and jacuzzi

it was wonderful having the kitchen and we took full advantage of it to cook almost every meal when around

large kitchen and bedroom

there s also parking, a local mini mart (although you re better off going to massy that s 5 mins by car

had a one bedroom apartment on the ground floor with immediate access from a covered porch to the pool and beach

spa services

breakfast, the guys at the pool/evening bar, the entertainment team & the beautiful lady at the spa who did my

would definitely recommend a massage at the spa as well

plenty of adult activities (sailing on hobie cats, yoga, tennis, decent gym etc

breakfast was the same thing everyday and we just got tried of it

very comfortable and excellent space for a family with older children

my spacious villa offered breathtaking ocean views and a private infinity pool, perfect for unwinding

we were not badgered on the beach by 'trades' wanting to sell spa time, take a photo of us or take us out on

location and staff. spa 10/10.

the spa was way overpriced for a massage

go to sister hotel next door for it tho ,pool deepest part is 3 feet 6 inches which is good for kids and adults

we had a lot of fun there, hung out in the warm pool after dark and it was overall a great stay

breakfast had excellent choices

the complementary breakfast was good

i loved the breakfast buffett that had something for every taste and preference

it was a great location to the town and usage of all bay hotels. loved the bay spa hotel access.

disappointed the hotel was not closer to the beach initially but soon discovered the bay gardens spa resort was

was charged extra for having kids in the room

with a water park for

pool directly outside our junior executive suite

loved the food and the spa was very relaxing

the spa needs a

to everything you need for ideal holiday - sea, shopping, restaurant, night life, fitness centre, spa facilities

were disappointed that the spa was closed but the hotel did offer to book elsewhere if we wanted

from the room, restaurants and pool area (all over a matter of fact)

and fully equipped suite, comfortable bed, excellent on-site restaurant, room service from the bar, within

helpful staff were permitted an early check in which was a huge bonus good location

wifi sometimes weak in some zones.

the kitchen had everything except a microwave

small pool was lovely and never busy

the pool filter wasn't working half the time

pool side room upgrade. staff was very friendly and accommodating.

breakfast was good the room was clean and comfortable bed the property was nice.

we stayed opposite bay gardens went there for drinks etc they had a nicer bar and facility.

rooms were great, pool and bar were nice. staff were helpful and pleasant.

on site spa offers a great massage and is good value

e that we had to get a daily temp check, that there was a spa available etc

the spa staff definitely need some training

prior to arriving i contacted the spa to book a treatment, i received no response

gym facilities were very nice, spa was great

gardens beach resort spa ,very suitable to accompany you on vacation with luxurious facilities provided, the

the spa on a couple of occasions staff were very friendly - especially nadia who was very helpful

la mer spa was also excellent

staff was very helful and spa was an extraordinary experience

on the breach and the water is calm, you can have kids in the water without being stressed about strong waves

tv, bathroom kitchen amd the room in general

magnificent apartments, spa on deck, private pool, sailing, kayaking guided walks all included

are attentive and friendly - views / sunsets from the rooms are great - open air movie night - spa (massage)

we enjoyed the pickle ball courts, beach, gym, spa and entertainment

our 2-bedroom apartment was spacious and tastefully decorated

landings resort and spa was the best resort i ve ever stayed at

he went above and beyond, food was not as good as royalton mexico but it s still ok, spa in st lucia was

we also visited the spa and got massages with sherri and karlene which were relaxing and rejuvenating

staff but not spa staff

the spa not being in action ( no sauna steam room etc ) the food in a few of the other restaurants not

spa and hydrotherapy pool area is small for it to be a nice sized resort

gym staff seems like asking questions is bothering them lady at spa could have been upfront about the extra

spa out of action due to flooding, gym only part open due to flooding

the spa was in a converted office space in main building with zero vibe

for an all adults hotel a lot of things closed on the resort fairly early

and helpful especially our butlers monique and rornel and mitchell and co at the hideaway beach bar (pisces)

been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk