spa was so small that only a couple people can fit in it and some of the buttons on the elevators

pool was lovely room had everything you needed

no amenities at the hotel (breakfast, pool, gym, etc

gym equipment was not working

no hotel bar and breakfast though delicious was so slow. limited staff working very hard.

even though there were quite a few cars in the lot, we always managed to find an empty space

the location and the spa rooms were very comfortable and quiet

near my kids

coffee because of covid-19 pet fee really

parking lot filled to capacity w hotel guest vehicles adjacent freeway + major blvds can be loud

there is a nice pool and spa in the facility and a cute little courtyard

we enjoyed the spa and pool

loved the pool and spa pool. very clean and relaxing

the pool and spa are nice and clean

fi) so slow than you can only browse web, facebook or instagram app don t even load content

too many people in pool area and no supervision when horse playing

no laundry facilities

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

staff was very friendly and had a hot breakfast

smallish bathroom. no laundry room. had to drive several miles for evening meal.

the wifi doesn t work also no air dryer or iron available

no one at desk never got wifi code

the bed was on the hard side and wifi was a little slow, but other than that we enjoyed our stay

nice staff. pet friendly. great locatuon

beds are a little hard and parking lot is small but we still enjoyed our stay

thought we was expose to get the spa those are only certain rooms

the parking lot is super small. other than that, no complaints!

maybe adding a microwave & more parking.

the breakfast selection was on the small side. it's fine unless your kids eat like horses.

the stay was comfortable with plenty of parking

breakfast selection

upon check out was offered coffee, juice, and a small breakfast before we left

i have never been anywhere that didn’t offer early check in but also that was so

the hotel has a complimentary breakfast. the room was very clean. the hotel was clean too.

allowed early check in with no fee clean room

bathroom and shower made me feel like i was in a spa resort and both my partner and i loved the ceramic flooring

i explained it was probably because its also a spa (depth and heat, not spiders)

our room was spacious and had enough outlets and spaces for my kids and i to do our distance learning on our

comfortable beds and clean room. the cable and wifi were great additions to the room as well.

the gym is non existent basically & no water

spa tub to small and it took 10 min for water to get hot

he saw we had 5 adults and little kids so he gave us a room with an extra bed

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the

paid an extra fee to have late check out, only to have the staff knocking and calling bright and early

parking lot

spa was very exclusive and a premier experience

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

the gym could be better

humid , dark rooms and no kids friendly visitors

the wifi could be better

the bed was super comfortable and the kids were at the spa both nights

i loved that the room was clean and there is a gym and pool open late!! that's totally a plus.

or wear a wristband indicating that i and my family were vaccinated just to eat or use the gym was overkill and

laundry not signposted and only one working washing machine

another son and daughter used the work out gym

the spa and pool and the comfort of the loungers and room

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

room service staff were amazing as well

spa and treatments were really great

great spa and pool

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

good restaurant and great rooftop bar and pool

the spa and bar area are conveniently located on the same floor

we loved all the greenery inside, the view from the pool and the spa services

no breakfast buffet option. no spa option.

the bathroom felt like a peaceful private spa very quiet rooms

the shower is excellent and you feel like you are in a spa with full size shampoo and body wash

girl but there are lots of music events and a good rock vibe to the place, and a very pretty pool

the gym was cramped

i also wish there had been a secure wifi for guests only

great friendly nice staff. loved the pool, gym, breakfast!! had a great room right off the pool!

location, safe, nice room, bar and kitchen open must of the time

we were given comp passes for drinks and get a free pedicure (with a spa service)

* the spa massage was overpriced for the quality

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

the pool area is very inviting and has services for handicapped to alos enjoy which was fabulous to see

the spa was never open for walk-ins (steam room) so i can't comment on it

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the spa was amazing! i loved the pool!

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

the steam room in the spa wasn't very strong and the shower pressure was not very strong

the property offered spa services, a hot tub, sauna etc

great room service, great food, nice staff, good pool, good pool bar, location amazing

go to your room and call room service or b

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

room service good

the pool is really tiny

pool was closed for a function but we were able to use the one at a hotel across the road

on friday, november 2nd, i went back to the tower bar (i had been there tuesday), and i was served by the lovely

heavenly bed, heavenly food and drink, heavenly pool area, friendly staff.... truly the best

parking at $40 per night no spa at the pool

not really, room service could be a bit more complete

property offered great amenities including a pool, shopping, and parking

has a 24 hour restaurant next door called kitchen 24

location is amazing and kitchen 24 next door. close to everything

the staff, hotel itself, large rooms, the pool, the food - everything was great! it was lovely

the gym is also really nice, modern equipment and very clean (not that we spent much time away from the

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

problematic as one section is separated from the pool and the gym, the other separated from the bar and the

room service was hot, tasty, and quick

excellent view. spa pools are awesome

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

i ordered room service twice for breakfast and enjoyed the butter milk pancakes as well as the french toast

the bar staff and room service staff are amazing at what they do and made every meal and drink a pleasure

the pool area is inviting

fully equipped with kitchen and laundry facilities

a little kitchen to make breakfast

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal

loved having a little kitchen and there was even a laundry

fully equipped kitchen cooker, microwave kettle etc

the room was quite comfy. the pool and spa was great.

spa was not heated

parking is a little tricky for handicap but overall plenty

tight parking.

wifi didn t work

customer service and room service was excellent.

service, right on the arrival i was offered a late check out free of charge

room, comfortable generous bed, lovely mini bar with the most amazing bathroom with tv in mirror and beautiful

are paper thin and people next door had us up late and then kids woke us up at 6:00 am

under major construction, no place to hang hand towels, could not figure out lighting logic, no laundry

excellent service at breakfast. moses was my server

perfect location; great pool and food

the amenities made things so much easier and fun, stk, room service, the gym were a plus

breakfast was a little over priced

breakfast was delicious and had a great variety of options

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

the view was nice. the spa was good.

spa- too small of a change room and poor set-up overall

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

spa was not what i expected

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

was no spa on premise which i thought i saw advertised online

loved the location and pool!

the staff was not only congenial, but they introduced me to a lot of the features as the salon, gym, etc

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

nice pool area and great gym

gym just makes you want to workout

we had a spa massage it was so good and relaxing

the breakfast

laundry was always late

choices for breakfast could be improved and prices ought to be a bit lower.

lounge bar had live music and was quite lively and popular too

the spa was beautiful and i had the best massage i had ever had

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

the spa is below average

i worked for the 3 days i was there and had adequate space and the wifi was stable and fast

parking is tricky requires squeezing down narrow stalls that are at times two cars deep

breakfast was good and rooms were comfy and roomy. great location!

love the location, staff, comfortable beds and breakfast. convenient parking too.

nice little kitchenette area with sink, microwave and dining table with 2 chairs

the spa tub, it was a spacious suite

on the website it could say that there are not spa tubs in every suit so i know to ask

no charge for pets, if i was returning it'd be nice to keep in mind not a 4 star hotel, unfortunately

the hotel was a vibe. i really loved the pool. it felt good to finally enjoy the sun.

early check in was available, staff great , wine hour a welcome relax at end of day.

did not like the swimming pool are , the spa & fitness

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

the spa was wonderful to lounge and full body massage

the swimming pool is ridicolois even the spa area

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

gym/spa and pool first class bed & pillows outstanding - room excellent

to the pool we found out that we have to walk through the lobby, out of the hotel, through the spa entrance,

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

spa servi es not available for guests unless booking multiple days in advance

the spa needs an upgrade