the spa tub

had a room with spa bath and the tub was broken

pay a little more for the jet spa suite or the 1 bedroom suite , it's well worth it ..

whirlpool/spa was permanently removed from service with the reason that

i liked how clean it was and the big spa tub in the room.

convenient location, clean room, spa tub was great

luv the big/spa tub helps relax

spa in the room

i paid for the king room-deluxe with the spa tub

the only thing i can say good about this room was the spa tub.

the room itself was clean and enjoyed a nice soak in the spa tub

i love the spa tub

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

spa tub

easy to find, pet friendly, and a nice continental breakfast.

spa and pool area

nobody told me that they had a little bar and restaurant there

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room

use to have a bar set up, but no longer does with new owner

depending on time of day it took a bit to get out of parking lot

room was dirty i had to clean everything and the spa tub didn't work

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

and the spa tub is worth the money

trying to get a parking spot in front of our room.

guests just 3 flights of stairs that were covered in what i can only hope was dog pee, parking was scarce,

the spa tub was the best part

the spa tub can be cleaned a little better, check out at 11am instead of 12

rooms a lil pricey i stay there a lot cus of the spa tubs

bed was very comfortable and the jetted spa tub was amazing

where to eat, the staff was wonderful and easy to talk to, rooms were clean and each room had a spa

bed was comfortable and the breakfast was good. most of all the room was clean.

no pool

tight parking in my semi

decent location with easy access to parking. alright for a one-day stay in louisville.

breakfast could have eggs

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

loved the pool and cleanliness of entire hotel. close to interstate.

trouble connecting to the wifi

a bit disappointed by the lack of pool/ whirlpool

wifi worked well

there was free parking

lighted parking is limited.

book for a family of 5 kids and 2 adults so i asked for 2 rooms double beds but on got 1 bed in each room so

1. room is clean. 2. restroom is big. 3. gym is fine 4. a lot of parking space

parking

charged a resort fee when the pool and spa are shut down for long term major construction work

the walkway was not working and the pool and spa was closed

also the spa was really relaxing

the restaurants are bad, the spa has no personnel, the gym is substandard and the elevators are out of order

was good other than the pool and spa was closed due to construction

breakfast (eggs, sausage, potatoes), pool and spa were usually empty, room was large with a good seating area,

and the pool and spa were closed

we also enjoyed the pool and the spa hot tub

clean and accommodating. pool/spa and breakfast.

parking lot was very tight

the room was a good size and the spa bath was spacious

like the space and cleanliness love the spa tub and comfort of the bed...

spa tub was wonderful!!

free parking and breakfast

ev charging for free.

pool area was phenomenal

the room was huge and included a separate area with upholstered furniture and a bar area

pool was closed, and my kids really wanted to go swimming, so the staff called the other hyatt downtown and got

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

friendly staff and excellent breakfast