it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

no pool.

easy access location, free parking available, welcome drink

good breakfast; close to some good restaurants; free parking

good breakfast many varieties in the buffet and very clean

to change room because of noise from the gym next door, after i specifically asked to have a quiet room in higher

breakfast is the only meal they normally serve

the breakfast was super good ud83dudc4d

the gardens and pool needed some work; a little neglected

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

breakfast was excellent

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

even boiling hot water for my tea (instant coffee also provided)- at 6

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

old building,. cold pool

friendly staff, large rooms, nice pool and gardens, good wifi connection

loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!

loved the pool, the food, the staff, the ambiance. everything was beautiful

it had a bed and a big spa bath.

the pool was cold, the restroom to small, the shower, turbo spa was very uncontrollable

good location, wonderful staff and a big pool

towells and sheets were very hard need to have a water softener in tbeir laundry facility

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

breakfast is excellent

pet

tight parking

as point of observation need more parking spaces

beautiful neighborhood and safe parking

room service people are not very friendly, they look at you weird

that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

the breakfast in the club room and the service were superb

the size of the room is great and the 24 h room service saved me

location is great, good breakfast, fast response from front desk and room service.

room was big and well kept, a mini kitchen that helps with longer stays

too small and the parking lot because the door to access the parking was closed all the time and you have to go

wifi didn't work in my room and pillows were quite old and lumpy

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi really sucked. to the point it was quite frustrating to organise things.

the wifi was very slow sometimes

found the swimming pool in front of my room, the restaurant next door and because i don t like stairs, my room

this hotel has a poor gym and the pool is too small for swimming.

my favorite hotel! adults only. amazing room and wonderful staff!!! thank you so much!

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

you can order your breakfast in the swimming pool area

the pool was great!

pool was cloudy, a little out of the way

pool had too many bugs for my comfort.

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.

the hotel also has plenty of of parking available

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

comfortable beds, beautiful and clean fun for kids

a bar for the adults and a dining are

great facilities also for kids

no front staff or cmear directions on parking

plenty of great amenities. good kitchen and gym. clean comfortable room.

spa bath worked but water cold

everything except external noise. spa room 5 star quality.

the air conditioner was great, room was beautiful, spa tub was beautiful

close to the airport with transfer included, cleanliness, breakfast included and

sounded like i was in a swimming pool. could here noise echoing off the cement walls

advertised having a spa when booking, which they did not have

the room service with all of its healthy options. safe unground parking via concierge.

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

treadmills at the gym need upgrade , i had a water shortage during my 3rd night in my room no cold water

room service staff were really nice and attentive

it freely as a factual experience unless i am compensated with another free hotel stay and a spa

free wifi, close to business contacts, very good gym. nice staff.

30 to 12) to choose form

roof in the gym too low. not very comfortable to do exercise.

love everything. staff. food. room. location. the pool and gym

cusion for the pet are not very clean

parking lot : too noisy / bathroom / tv

all the pictures with the bathtub but turns out a paid a little extra to have the suite with the kitchen

parking is a little too tight, but included..

staff is super friendly (speak english as well), everything is remodeled, parking on site, central location,

the gym had a very decent amount/variety of equipment; which is unusual for hotels

everything! the breakfast is great, and the live music at night are a plus.

the breakfast

great view from my room. very nice bar with happy hour. plenty of parking

the room was a very good size, clean comfortable and the breakfast made our morning starts a breeze

the rooms were very well appointed and modern style with great comfort and a spa bathtub!

the mini bar is well stocked and the staff is very nice and helpful

valet parking and the parking space was a bit small

the gym .

modern clean great breakfast

service was bad, spa wasn t open, food options were bad.

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

have spa open, more food choices, wine available, better guest service

and the spa , the equipment is very new, however there were not water cups or water bottles in the gym, in

great location, staff, spa service,

parking and big rooms

mal wifi

everything was good except the wifi and location.

wifi was very slow and sometimes it was not working. not many restaurants near the area.

terrible wifi

couldn't say if something were bad; we didn't use the pool, gym and spa but looks pretty cool

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

nice gym, did't use spa and pool but both look great

felt like price was worth it could be working on some sort of deal for weekend stays regarding spa treatments

i had a massage and facial in the spa and it was amazing

el tapatio is more like a private resort/spa with a huge central pool and swim-up bar, surrounded by beautiful

didn t have a spa and ithete is no transportation to the spa near the area which was not walking

pass by there when i was heading out and it looked good, i didn t have the chance to enjoy the pool either,

wifi signal

the wifi was horrible and room service no longer opened till 2am

location and parking, this is a typical mexican motel where couples rent by the hour

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

the only thing we missed was a pool

the wifi was pathetic and never worked in our room.

i called many times for room service, reception also tried to put me through

don t have wifi but still write they do

room service speed

scenery, location, and the fact it had a gym.

room service hours are excellent

the gym was well equipped, the rooftop pool was nice, the staff service was excellent

pet friendly, no direct access to parking from main elevators, only 1 regular coffee sachet in room