even boiling hot water for my tea (instant coffee also provided)- at 6

breakfast was excellent

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

the gardens and pool needed some work; a little neglected

there is secure parking on the property

the breakfast was super good ud83dudc4d

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

if it only had a pool, i would want to live there

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is

was two different breakfast sections, one free, one paid

breakfast and parking

no pool.

professional staff, comfortable lodging, and great spa services.

the spa is wonderful

facility it s self it s amazing great service wonderful restaurant and food and drinks, the spa treatments

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

chante resort and spa is a beautiful resort

room service took an excessive time

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

wifi signal in our room

never couldn t connect to wifi

breakfast is good

the staff never once warned about the fact that might be a danger and we were given vouchers for breakfast waited

breakfast was not good, view was great.

the cleanliness of the swimming pool could perhaps be improved

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are

friendly staff, large rooms, nice pool and gardens, good wifi connection

only complaint and it is trivial, the beds in the pool view area are a little hard

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a

location, the swimming pool and the breakfast included in the rate

loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!

it had a bed and a big spa bath.

the pool was cold, the restroom to small, the shower, turbo spa was very uncontrollable

parking

the room service menu could have had more variety

the pool was open

access, big bedroom, lovely garden and delicious buffet breakfast

are not pet friendly as advertised - after booking & paying f 3 rooms, they informed us that they limit

breakfast in week days needs a basically cereal or toast option

wifi went out for about an hour the first couple of nights at about 1:30am, seemed to be fixed by

staff were beyond helpful, breakfast very good

for breakfast to be included, and we enjoyed every day

pool was good, breakfast was good, staff was exceptional.

breakfast starts at 6:30, it could begin earlier

it's a pet friendly hotel and they didn't charge an extra for accommodation of two cats

the breakfast in the club room and the service were superb

room was big and well kept, a mini kitchen that helps with longer stays

wifi didn't work in my room and pillows were quite old and lumpy

the wifi really sucked. to the point it was quite frustrating to organise things.

not what i expected, wifi is useless and they dind't give me an invoice

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi was very slow sometimes

found the swimming pool in front of my room, the restaurant next door and because i don t like stairs, my room

it incredible that you get only one coffee capsule with you nights stay despite there are 2 adults booking the

quiet place, swimming pool with hot water, comfortable beds, stable wifi.

i like that the hotel is adults only and although they state there is no parking, it is in a neighborhood where

wifi, location, size and cleanliness of the rooms, quietness in the hotel as it s a small hotel,

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.

pool was cloudy, a little out of the way

wifi is weak inside the rooms

the pool was great!

location and parking, this is a typical mexican motel where couples rent by the hour

spa services overpriced (for a mexican spa)

enjoyed being able to play a game of pool

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

plenty of great amenities. good kitchen and gym. clean comfortable room.

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

i called many times for room service, reception also tried to put me through

the parking lot is around the corner and very secure

the staff, the food in the restaurant, the location, the parking

the wifi wasn't reliable.

advertised having a spa when booking, which they did not have

the alternative for a la carte was room service

the bed was super comfortable. the hotel lobby where is a bar is very nice

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

it freely as a factual experience unless i am compensated with another free hotel stay and a spa

pool area was fun for the kids and the on site dining made everything very convenient

had my 3 kids with me and my little brother so was very stressed but the bell men s made it super easy to

narrow, dark and dated bathroom, wifi didn t work in my iphone

room service took too long and forgot half the order

s pet friendly and won t charge too much on the pet

parking lot : too noisy / bathroom / tv

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

location is good, clean place. rooftop bar is amazing

my room service dinner took 2 1/2 hours and three calks to arrive cold and missing the

the room service - food was not good. wifi failing to connect

breakfast is on point, the the rooftop pool is amazing , great drink & food selection, made some friends up

crib was for a bigger baby, i didn t liked that the pool area was a little bit dirty and there were some drunk

my rooms wifi did not work and and rather than resolving the issue, front desk was argumentative

room service was a bit late daily and missed one day

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

and the spa , the equipment is very new, however there were not water cups or water bottles in the gym, in

service was bad, spa wasn t open, food options were bad.

have spa open, more food choices, wine available, better guest service

great location, staff, spa service,

the rooms were very well appointed and modern style with great comfort and a spa bathtub!

when you arrive no parking

valet parking is not mentioned on the website and can be costly, but there flexible which i game them a

modern decor, clean and new. good atmosphere . good breakfast for the price

some unappetizing eggs and not much else

second waiter in the dining room gave me poor service from the free assisted breakfast buffet

wifi is slow

there is no trigo bar in the room

the pool and gym were very clean and nice and location was great.

the gym had a very decent amount/variety of equipment; which is unusual for hotels

unfortunately could not use pool, gym, etc because they were closed due to covid19 pandemic.

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly

my kids and i love going there and only about 3 mins walking distance

great size pool and the buffet at breakfast was great

wifi signal weak

nice gym, did't use spa and pool but both look great

are nice beds are comfortable they hold daily events also staff was helpful , pool , spa and real nice modern

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

felt like price was worth it could be working on some sort of deal for weekend stays regarding spa treatments

couldn't say if something were bad; we didn't use the pool, gym and spa but looks pretty cool

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

terrible wifi

mal wifi

parking and big rooms

location, excellent parking, and onsite restaurant for breakfast and dinner

wifi was very slow and sometimes it was not working. not many restaurants near the area.