big bathroom with thermal spa bathtub

stayed in the spa bath room, was lovely

very small lift. instructions for the spa bath not very clear.

had a double room with spa bath

great spa bath, clean and centrally placed

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

there was no gym or spa which was listed on facilities. no information given to me about this.

spa was available to be booked for an hour of private use for free

bar only open 2 days a week. spa area is only one sauna.

room service was slow

we couldn't get a massage or use the spa

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

breakfast has good and the cocktails by the pool were amazing too

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

liked the location, easy access to beach, busses and tram, also had pool with pool bar and sun lounge area

was exceptionally clean , breakfast was great lots of selection , even get a goody bag for your pet

the room service and online food menus are not accurate and suggest a much greater selection that what

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

spa bath not quite what i was expecting

bed comfy and loved the spa bath

were given free upgrade, and the spa bath didn t work

was shown room with jacuzzi bath and spa shower for an extra 15 euro s per night

the wifi did not work on my phone.

was a short wifi outage but that was being sorted by an external company

wifi doesn't work

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

wifi signal was very poor

dining options were top-tier, and the amenities (spa, pool, gym) were world-class

the roof top bar had a great variety of drinks, we tried wine, cocktails and beers

room (208) was closer to the plaça and bars than our kids (210) and we were kept awake until early hours on

it did not bother us, but if we had small kids it would not have been the best room we got

of alicante, close to everything, including a great fitness club (cosmopolitan) and a small gym inside the hotel

the spa with the views of old town is amazing and the stuff really friendly and helpful.

the spa and gym was undergoing renovation

friendly staff, great location, relaxing, spa perfect

very good facilities like pool, spa and really nice restaurant

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

spa tub and body products were present

spa and hamman were closed not much to do in alicante

the spa was closed.

- wifi connection is really slow - spa area is very small

some noise from the bar in the street.

thought the hotel had a spa but this service was out-sourced

no room service, kettle un room or anything

room service everyday with new sheets and towels

the rooms are modern and comfortable and we enjoyed the gym and breakfast

the bar at the terrace/rooftop is closed monday and tuesday.

superb view from the room,also spectacular views from bar located on the top floor.

breakfast was great

g slow laundry service that was not available at weekends

location, big and comfortable room with great view, excellent wifi.

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

would be amazing if there was a pool / spa onsite

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

nothing but if is nice weather breakfast outside with parasol

breakfast was great and the staff all very friendly

we loved the staff in the bar and the access to spa room and loveky room with bath

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

food in the restaurant was really bad. spa was cold.

breakfast was great, so was the spa area

hotel has a weird smell - in the halls, in the pool area, spa area, etc

fabulous spa treatments, great location

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

spa options are rather limited and pricey for what is offered

however the spa front desk can be a bit more attentive

i enjoyed the spa area

staff at spa were quiet rude but these were not staff of hotel....

loved the spa experience

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

spa treatment was amazing

beds were comfy, room was spacious and loved having a balcony

no spa facility at the property no bathroom slippers

also the wifi in our room was dropping regularly, but it was working fine in communal areas

poor sound insulation. the same breakfast every day during a long stay.

friendly, helpful staff between reception, bar and maintenance, all very pleasant

no entertainment, not many kids running arround,

the spa , the view

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

you have to pay for tennis and spa access. outside cocktail bar wasn t open.

spa had a lot of things that didn't work

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

;) we noticed that the hotel has good facilities for kids (good playground with swimming pool for the little

we were first placed in a noisy room next to the kitchen.

lovely pool and sunbathing area and spacious garden with deck chairs

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

more english channels on the tv and instructions for the spa bath,

stayed in the king suite with spa bath which was extremely spacious, light & airy

excellent location and breakfast! a spa welness and gym: top!

there was no cava in the room as stated on our booking. the spa area was a huge disappointment.

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

the spa pool could be warmer, in line with what one would expect from it.

spa facilities are really bad

spa was an unexpectedly pleasant treat after the long day of driving

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

i enjoyed the spa and we got the best service

the spa pool was absolutely

the spa and pool were not open during our stay

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

staff is fantastic, breakfast is delicious, room is super clean

very modern, realistic alcohol prices at the bar and great buffet evening food.

breakfast was excellent

there is on site free parking

and giving us all the information we needed we will definitely visit again very safe and secure parking for

the hotel grounds are stunning, lazing by the pool was a delight

location pillows breakfast ample parking pool

the beds are great and the pool looked beautiful

swimming pool, and spa facilities

didn t realize the spa was extra.

beautiful spaceous rooms

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

the hotel also include the spa zone

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

great swimming pool , spa facilities as well

trees and just overall a very cute little setting - little lights around the restaurant, nice pool, back yard

had a suite with spa bath and it was fantastic

good breakfast and helpful, friendly staff

chose a room with kitchenette but didn t realise it looked out to the blacked out lift shaft so had no natural

super breakfast including bacon and eggs

breakfast was included & it was really good

super pleased (although eggs of breakfast tasted like powder)

breakfast was included which is a massive bonus when staying with kids

maybe low choice on breakfast

very little choice for breakfast and the same every day

was no facility to make tea or coffee and no room service or cafe, so a little annoying

property was the perfect romantic stay,with a private terrace and a lovely big spa bath the wine and chocolates

location of the property and the early check in