had an incredible experience at le suisse spa

spa facilities are great (when they're switched on)

very strange for a spa hotel

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

great breakfast

moved to a room with two double beds and a king bed but it was not a villa and didn t have a kitchen

staff was kind and accommodating. breakfast was delicious. overall facilities looked great.

the beginning the wifi didn't work

kitchen had no cleaning materials

i felt like i was living in a beautiful spa jungle inside a city for a couple days and i couldn t be happier

decorated with style and comfortable and the inner yard is green and pleasant, ideal to have breakfast

breakfast was delicious, staff were so kind and welcoming

the rooms and beds are comfortable, the breakfast is delicious, and i loved the cacao theme everywhere

location and design was very nice . breakfast was amazing !

lack of wifi in most areas, including room. few electrical outlets in room.

finding the hotel was easy, there was parking, staff were extremely friendly and on top of things

parking for six cars inside the facility requires one makes a reservation

from the taxes and 10% tip charges, i was not aware i was being charged another $80 worth of parking, breakfast

beautiful quiet property in a great location. great breakfast!

beautiful hotel, amazing spa with great drinks and food.

the room was spacious and comfortable

i did not use the spa but it also has one

ancient and historical facility, swimming pool, spa, museums, the ambiance and exceptional breakfast buffet

room was very spacious, we were not expecting to have a real functional fireplace or have a private walkway to

there was not a general spa service to use in the hotel.

spa is not standard included in the price.

maybe needs little more facilities - little more sophisticated bar menu -

can t decide if you want room service or not, they enter your room to clean it anyway, twice a day , so it

lovely room - cosy fireplace in the corner and beautiful terrace.

wifi was working well in the rooms and everywhere else

got the last room and the wifi signal there was weak

their laundry service is great and fairly priced

wifi didn t work in the room at all which was a big inconvenient and the room has no windows or

wifi was strong and reliable

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

internet in my room didn t work, i had to stand by the door to catch wifi

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

wifi is basically nonexistent

great wifi

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is small but a beautiful setting

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our

beautiful rooms and amazing views from the pool. very nice staff.

pool is much smaller than expected and not conveniently situated

laundry and spa services were good and easy to get from the concierge

there is also not a spa as advertised

fact that they turned off the wifi 10 min after we got there and didn t turn it back on until we asked at

our return trip, the driver who supposed to drop us off to the guatemala city took his wife and kids with him

the breakfast on the terrace was really good, the women at the front desk was very attentive

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

more breakfast choices

parking is not on the premises

either way, a pool and bathtub would be great additions

it would be nice to have a bar for residents

location, back garden and pet friendly

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

the resto and bar stay open till 11p

wifi was sometimes down

laundry was a little expensive although convenient

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of

only minor complaint is the wifi was temperamental.

it is huge and has high, vaulted ceilings and a large fireplace and sitting area

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and

the pool is absolute highlight, specially when traveling with kids

good wifi

love the location, the pool and the pet friendliness...

the staff was great, hotel was clean, room was nice, and the kids loved the

loved the spa tub

had a spa tub that looked wonderful but we could not use it

big spacious comfortable bed, and the suite has a jacuzzi spa tub

the spa bath was nice

the spa bath was lovely and exactly what we needed for quick recovery

reception (men who did not care carefully about our needs and questions, women being far better) wifi difficult

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

the beds, showers, ambiance, wifi and daily filtered water were great

parking lot leaves you wondering

centrally located had parking

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

the place is pretty, breakfast delicious. the view to the volcano spectacular.

hotel s decor is amazing, and the breakfast was delicious

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us

breakfast was great. location was good as well.

breakfast was free but they did not tell us which meals were and which were not free so we

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

even the wifi signal is low

the second one didn t have a good wifi connection and i found two roaches on the room

all three rooms had weak or almost zero wifi coverage

wifi. variable. dropped al 3 of my devices frequently.

wifi is very good, there is a fan in a room, breakfast is exceptional and the hotel is very

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

the breakfast is delicious ( i went for the traditional guatemalan breakfast) and the service was (+)every

there is a bar next doors which play music till 23:00

my only complaint is the weak wifi. bring a sim card if you need to work...

location is good, breakfast is great. employees friendly.

i was very satisfied with the breakfast options

great box breakfast for early trip

the tv got all sorts of channels, and the wifi worked well

the breakfast was excellent: eggs, beans, papaya, bread, and great coffee

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

spa was reasonably priced (we went twice)

the hotel and spa are beautiful

i did avoid the overpriced airport shuttle and spa services

reserve your space to the spa early or you might run out of availability.

the whole place seems like a spa (and smells heavenly)

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

the hotel s restaurant is fantastic, as is the spa that operates out of the same building

the rooms are very basic and the spa was closed

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

clean and pet friendly

cheap laundry, it was actually cheaper than nearby laundry places

they accepted pets

they have laundry service

one big point - the hotel is pet friendly and offers food and water for dogs

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

its location to the terrace, from laundry services to the cleanness, it has been a fantastic experience, thank

they offered us laundry services if we needed but since it was the beginning of our trip, we did not need to

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

nice location, cheap laundry service, balcony off lobby

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

the breakfast was delicious

friendly staff, great location, great breakfast

the breakfast was home-cooked and well done

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

pet friendly though need to refill doggy bowls

the beds were very firm no wifi

but we ended up in a room right next to the maid's closet, laundry, and morning coffee machine

first room i was assigned was in a dark corner next to the laundry room

wifi in the room is the only issue, its super weak

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

place was really clean and the staff was amazing, i never had a problem with the wifi

good breakfast included with a great view of the volcano

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for

very good breakfast

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

i liked the spa tub and the security of the place. it was also very quiet and clean.

limited facilities like no spa or pool, bathroom could have been a bit more spacious

limited facilities like no spa or pool, bathroom could have been a bit more spacious

they did change the room, however it was right next to the laundry room which meant

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

the spa facilities were not included but had to be paid for in addition

spa on site and treatment was awesome

gym is nice and adjoining spa has sauna and steam room too

we used the spa every day while staying there -

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

it says its a hotel & spa while the only spa thing they have is a room where you can book massages

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage

i also got completely ripped off with my laundry and charged $120 for a few

i loved the electric car ride to the parking lot, what a splendid detail (last time i was there some years ago

great location. lovely staff. laundry was done very well.

there is a communal kitchen, living room and patio area along with a rooftop deck

staff friendly and helpfull kitchen free of use terrace with amazing view on volcano

there was a broken window that didn't open and one window that opened into the laundry room

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just