and if you can, get a massage with desaray at the renova spa on the property

i like about the property was the entertainment, spa , gym and pool

i love the staff energy and really enjoyed the spa and the ocean

food music spa entertainment

food, pool, beach, everything

proximity to the beach, lovely pool bar, friendly staff

the pool closing at a certain time, i want to swim at night.

beach & pool access

tiny shower, pool was not open, bed very firm

not many utensils in kitchen

fairly well kept, swimming pool not very inviting could be better maintained

really nice staff and located in a great location with easy parking and security

i had to take it to the laundry to get them washed

stayed in e13 so my reply has nothing to do with the other units old tatty furniture kitchen very basic not much

location, and wifi along with tv was good.

toilet seat broken. kitchen wares dirty

walls roaches in kitchen housekeeper needs to pay attention to walls and patio areas the rooms need

i like the environment, the quietness, the pool etc...

the bar is too expensive and the taxis from hotel are too expensive too

wifi did not work

the receptionist was amazing and the servers and the spa ladies and everyone that worked there

misunderstood the service in the spa we thought we had access to the facility during our appointment we didn't

we loved spa friendly staff excellent service

class & elegance. a birthday recognition that i will always remember. thank you spa team.

everything, the spa was awesome. the staff were amazing.

front desk service was poor and there was no entertainment or spa as listed online as a part of their offerings

wifi connection was extremely unstable and barely worked

staff, cleanliness, spacious rooms, rooftop pool and the lovely buffet breakfast

swimming pool did not seem to me clean enough and it lacks areas in the shadow

i have zero complaints about this property beside the wifi was a struggle

bar no food facilities only food truck, which was ok but definitely missing out by not having a

the kitchen/bar staff was professional and friendly especially with my children

i wished you had a kitchen that at least served breakfast

the parking is ridiculous, you could park and come out your block in

the tv channels didnt offer much and the wifi was unreliable

spa staff next door were lovely

the hotel has many amenities from the restaurant and bar on-site, tennis court, jacuzzi, pool, spa service, wi

courteous staff; not far away from shops; pool was fine; availability of room service and spa

the ladies from the spa were excellent

didn't like that they had no dryer in the room they did offer rags you had pat to get room service they were

the room was clean and the staff super friendly. sandra at the spa is great and is an asset.

i finally used the spa services and i will again and hopefully meagan will be available

6 (which was unexpected) my daughter enjoyed her massage in the spa and the staff was very accommodating

only improvement that could make my stay better is if we could put this lovely hotel and spa on a beach front

overall carfiff hotel and spa is just too awesome

the noise from the trucks, and barking dogs, poor wifi and low water pressure.

small comfy resort reasonable price pleasant staff nice comfortable beds fan and ac nice small pool tv works

the amenities, decor, tea station, pool

there was no umbrella by the pool from sun

would prefer jamaican cuisine,for breakfast

beautiful decor pool and jacuzzi needed to be cleaned with spa closed

pool was cleaned every day hot tub was fantastic family came to see us we could

the pool was very nice and water was very warm even at night time

the accessibility of the wifi. the pool area was awesome with the entertainment center.

nice pool area, and museum type common areas

disappointed that the spa was not available due to works

greenery, parking, layout, ambience

room service charge is high, considering what the locals are paid the costs charged do not reflect

quality was great. bees were a surprise but did room service.

the flowers in the room and the ones that come with room service

the front counter staff damian and the kitchen staff were exceptional

right on the beach, amazing view, wifi, hot water, relaxing atmosphere, and really good food

miss claudett did our massage she was professional and sweet , miss dionne and michelle from the kitchen they

the drive into the property and parking wasn t ideal

the parking is outside the property, the scented oil was overpowering in the room when arrived and

finding listed places turned out to be difficult and /or there were parking problems, so we ended up eating at

he will offer you a healthy breakfast for a day of lounging at the pool with a good talk while playing with

the breakfast was delicious and the talks with gilian were so interesting and nice

the wifi didn t work in the rooms

breakfast - lovely garden and great pool which we enjoyed using to cool off at the end of the

unsafe for kids

wifi is poor, though i'm sure this is out of their control.

- the kitchen apliances were all old and rusty

water food expensive bad 5000k person for a meal that crazy 7 of us even kids meal is for

no tv, but there is wifi

wifi was terrible and the tv hardly worked

the entire stay was great, the breakfast was delicious.

hot water in my room didn't work consistently, and i wasn't able to log onto the wifi, but i had service

the bathroom facilities need to improve significantly put wifi tv was an issue

prime location clean and the service was very good. the breakfast was very good