room nice, love the pool

the pool could have been a bit larger.

loved the fireplace in the room and our cozy dinner (on a cold night) in the dining room

loved fire pit and pool

pool and kayaks and canoes, etc

each room entered from the outside. room was beautiful and the spa tub was wonderful!

spa tub not working

spa tub in room was wonderful to soak in

spa tub

the spa tub was closed and they just serve grab and go breakfast, we didn't try it

spa was perfect

the food, spa and accommodations have everything you need

i enjoy when accommodations, food and spa are all at the same location

restaurant was fabulous, the spa was amazing and the grounds we're relaxing and beautiful

the excellent spa incredible food at knoxies beautiful landscaping

great location. beautiful home. loved the spa tub.

giant spa bathroom was a happy surprise

the room was lovely and the bathroom was truly a spa room as it boasted

spa bath was great

breakfast was beautifully done

view from the six floor of spa creek was great and so was the weather sun and mon

fail on room service / breakfast never arrived we ordered the night before they called at the time it was

no phone or clock in the room. bar and restaurant closed for renovations.

no warning that onsite restaurant/ bar was closed prior to booking

location and bar downstairs on waterfront

also said spa services but it is not in hotel

this used to be a pet friendly hotel. now, there is a 50 dollar pet

the gym had several pieces of cardio equipment not working. tv in gym didn t work.

stayed for the weekend and never received room service, room key did not work for pool/gym

clean, convenient, comfortable pillows and bed. nice bar area and staff.

family and i was so happy and excited the spa and pool was awesome

the tv was also not functioning properly seems the wifi is very slow we were at the 8th floor so not sure if

great breakfast, pool and hot were very clean. cleaning staff .

the second one came via room service and was still overcooked

the rooms and gym are dated, not kept up well, and there was visible dirt/dust all around the edge of the

and what the hell is wrong with the spa tub

all except 2 problems we encountered: cold spa and sink clogged

hot spa was cold. sink clogged unable to use.

we loved the spa in our room because we had just gotten married!!

the pool and spa were great. also, i love that you have pet friendly rooms.

the room, it was adorable they put rose petals and decorated the room, the spa tub was amazing and the

also had problems with spa tub in room after filling up over few times black stuff floating inside

found a roach in our room, the spa tub broke, the breakfast wasn't complimentary, and the high speed wifi was

the advertised pool and spa were closed

got the spa bathroom for the reason of using the spa bath but it was too dirty to use and even after

the spa suite. the pool.

the price, a heated pool, hot tub or spa service on premise would have been nice

wish there was a spa and a fireplace

evening and morning staff - front desk, maintenance, room service - always above and beyond

bellman and room service very courteous and

we got in late, past 10pm, and the room service was very impersonal, didn't know our room, the choices were

the website advertised a swimming pool but didn't make it clear it was a partnership with a spa, the directions

we enjoyed the onsite bar and bistro

the pool and gym was closed due to covid..

no room service and i had to travel to the lobby to use a microwave.

the courtyard should do a better job with laundry service

couldn't cancel my spa booking

spa wasn't fully operational

everything, specially the spa and the restaurant bygone.

spa is too expensive for the offered services

spa experience could have been better

spa is wonderful. staff are amazing .

i was so tired of waiting to see if i could get early check in that around 3 pm i had to upgrade to get into

the gym

the hotel had a nice bar and restaurant. it also had a great valet staff.

complimentary wine in the lobby. professionalism of all staff. pool and hot tub.

expensive parking, no microwave, no spa or hot tub. kind rooms lack harbor view

location and access to inner harbor. indoor pool was open great for kids.

i d have loved breakfast to be part of the room fee.

don t like that you have to pay for parking on the daily and pay for breakfast but overall everything was

across from harbor large clean comfortable rooms pleasant staff and store, coffee counter and bar in

also on the same floor and route to the pool so a lot of noisy kids going up and down the corridor

relating to parking, use of keys, breakfast, complaints about pet in a pet friendly hotel

walls are a bit thin as we heard neighboring room kids quite a bit

it’s a shame , it was always my go to mini vaca place for a quick fun trip with the kids

good wifi

kitchenette and that ita ? ? s downtown

pet fees should be clearly visible before customers choose to book

we checked in last and it took almost an hour to get bedding we we could put our kids to bed

thought the breakfast was marginal at best ended going to dunkin doughnuts next day.

the kitchen and shopping service

spa suite was definitely worth it, and the view was incredible.

the hotel is beautiful. my room was amazing, the spa tub was the best part.

the spa tub was amazing

no breakfast at the restaurant and food i ordered at dinner was pretty lousy

each morning, they hosted a complimentary coffee bar and each evening, they hosted a complimentary wine tasting

and spa/no pool towels

decided to go to the spa and the hot tub was no working

hard to figure out how to order room service

the pool size

the pool was an added bonus especially during the winter

good at ash bar was yummy, drinks at blooms on bingo night was fun

wonderful bar and restaurant downstairs

decor theme throughout the hotel, and very stylish bars on the first floor

the wifi was strong and the staff was very helpful

absolutely nothing about this hotel makes it five star - no on-site gym (although you can ask for a pass to a

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

lack of room service.