spa changing rooms need improving

no wifi in room

also the swimming pool it s tiny, just for kids

ample parking is available too

isn't a real issue but the parking at night would benefit from a couple of lamp posts, it was a bit too dark

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast

location, cafe, restaurant and spa treatment all wonderful. friendly and professional staff.

really lovely bathrooms and great that it is pet friendly

reasonable wifi

staff very friendly and helpful. huge tv in room. great spa facilities

clean , tidy , relaxing, staff helpful . spa treatment lovely breakfast brill

i would prefer more flexibility regarding the childrens use of the pool (hours, spa etc).

literally everything. the room swimming pool sauna spa everything in general.

comfortable,clean large room and large bathroom/shower.large tv. and pool/spa all good

down to the spa facilities we noticed the fire escape door was blocked by 2 hoovers on the other side ofthe

spa was the only disappointment

spacious apartments (photos don t do it justice)

unfortunately the spa was booked so if you are planning to stay make sure you book early.

have to sign a form so there's no come backs if you are ill we didn't do the swimming poole or spa so can't

the size of the bedroom great breakfast friendly professional staff great spa great location

were absolutely ideal for families, so much space and was the structure of an apartment with the comforts of a

my only negative is i did try to book in with the spa and was unable to get any treatments

beautiful spa and hotel and really helpful staff .. we had a lovely stay

on a special offer but got upgraded to the amazing large suite with beautiful views and loads of space

room was beautifully appointed and very spacious

price of cocktails was high as was spa treatment but that s to be expected

thank you christchurch harbour spa for a memorable

great staff, excellent spa facilities, fantastic location.

the spa has removed the neck jet and the bathing room facility which is really sad.

exceptional hotel in the most beautiful surroundings, the staff, service, cleanliness, food and spa facilities

we had an amazing stay, using the excellent spa facilities, lovely restaurants and bar and also the activities

the spa was excellent and staff were

the spa is just wow

james martin restaurant was great as well as breakfast and the spa was awesome

spa bath in room not working ..

my room was so pretty and the corner spa bath was lush

spa bath ,historiy of the manor house.

and attentive staff superb breakfast great room with 4 poster and spa bath sense of history

the spa bath and the decor!!

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

the hotel has pool, spa etc

service number constantly stated that no one was available to take the call we went to use the spa facilities

the kids loved the heated pool and car parking was very good too

was nice and warm for the kids

spacious shower cubicle and clean

the use of the next door spa was relaxing

very clean rooms generous amount of space in all areas and the spa facilities which were

had a lovely hot stone massage - spa was really lovely

staff were super polite, the spa was lovely and the breakfast in the morning was very good

indoor spa facilities in other hotel

hotel is easy to find access to sister properties with discount for food and spa treatments

the spa facilities & my treatments with kate was amazing

enjoyed my stay here and the spa and pool too

the sister hotels had facilities for the spa and another sister hotel had a treatment room it would of been nice

the are good and welcoming, the spa area are good

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner

good size room comfortable bed spa was lovely

fantastic amenable staff lovely spa great location

room was spacious, comfortable and we could adjust the temperature to our preference

hotel was lovely inside, spa bit was nice

loved the fact you could use both hotels nxt door, at your pleasure and one of them had a lovely spa witch i

spa facilities included in price of room

the spa was dated and the parking was very tight

didn't use the spa facilities but looked fine

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

you can book the spa for an hour for

family member really good location with easy disabled parking at front of hotel good pool and spa

the spa facilities were great but looking quite dated. definitely in need of a revamp.

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the

hotel staff brilliant spa relaxing food gorgeous room was massive clean and ice over to the

good views from the hotel beds/ bedding really comfortable love the oldy worldly feel and decor spa facilities

were absolutely huge we booked a small double room and it was massive loads of floor space and big windows

spa is a real bonus for just 5,- extra

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

on site parking pool and spa location and good value fo money.

rooms need updating, the pool jacuzzi/ spa wasn t working and the pool needs updating

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

so much. breakie yummy. people friendly room spotless. great location. free parking. free wifi.

food, extremely helpful and friendly staff, lovely spa facilities and perfect location

friendly, helpful and welcomng; decor/ furnishings fresh, attractive and comfortable; spa staff lovely, treatments

sprawling old house but with a modern spa attached

beautiful location with lovely spa and pool

the superb spa facilities all included, and continuing to be available after checkout time

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

great spa facilities and comfortable bed.

the spa facilities were absolutely fantastic and provided the perfect place to relax and unwind

we loved the spa area and the

very clean modern hotel with lovely spa facilities

i loved the 4 poster bed and spa bath

the staff, both reception and bar staff were friendly, helpful and welcoming

perfect location being close to the pier and town centre..lovely bar and restaurant area

good room, poor choice of room service.

hotel perfect, interior decoration perfect, room service on point , staff very lovely

superb in the beresford restaurant, every member of staff exceptional, spa wonderful, rooms beautiful

chandra and staff were amazing so helpful throughout our stay. love the spa and spacious room.

showers in spa not working

the food in the restaurant was amazing & the spa facilities were great

room and spa facilities were absolutely amazing

the rooms were clean, spacious and functional

there was no changing room in the spa area

the best part of this hotel is that they have a really nice pool/spa area with a hot tub and sauna all heated

spa was a good facility

the way to spa facilities is a bit inconvenient because it is through main entrance.

the spa facilities and thai restaurant were excellent

the spa was excellent, fantastic food in the zen garden and we really appreciated the lift to the

facilities excellent staff value for money i have just rebooked and will be using spa facilities next visit

thought there should be more outside space available for lounging, enjoying the sun, maybe even an outdoor pool

great location and getting to use the spa facilities was great!

super friendly staff and amazing bramley spa treatments & afternoon tea

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

great location, very dog friendly, fabulous food, discount of spa treatment for new customers

the extra beds set up for our kids had low quality and very soft mattresses

the restaurant would not allow the dog but they had the bar area available for us

can t wait to come back and ensure we have enough time to use the spa facilities

my room was spotless, comfortable, and beautifully designed, providing a relaxing space to unwind

we had a lovely time making the most of the super pool and spa as well as the beach

spa area was fantastic

we enjoy in thr spa and game room