the wifi is terribly slow

small holes in the bed sheets, no central heat in the hallway s, and a tile (gym-like) shower.

here we extended for one more night to explore boston more and leverage on the free overnight parking and comfy

no room service

the breakfast is very underwhelming but it is doable.

me any information without being prompted (how late the kitchen was open, info about breakfast, wifi, etc) and

i enjoyed using the gym and had what i needed

parking, our sink drained so slow, no coffee in the lobby, no keurig

also, don't do room service - better to go downstairs to the cafe/shop and order in person

needs more parking

swimming pool and spa are good maybe a bit warm

i didn t end up eating breakfast because i had woke up late

big free parking

was no complimentary breakfast

room service. the food was very good, along with the convienence

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

room was much bigger than expected and the breakfast was fresh and excellent

i understand pets are allowed in rooms, but i am allergic to cats and had a slight reaction sitting on the

pet friendly

i love how comfortable the bed is and the perk of having a kitchen

staff very friendly and welcoming spa tub

i stayed for the spa tub. unfortunately while running the water it kept turning brown.

room was missing a few items (spa tub stopper; coffee grounds basket)

then they changed our room and the spa tub, the whole reason for paying the extra cost, drain wouldn't stay

spa tub in the room did not have a functioning drain plug

they have an indoor pool and gym which were clean and nice but no spa which would be nice considering it s

i booked a king room with a small kitchen

they have a pool and a gym and our room had a nice view

location was great. great staff and breakfast was delicious.

i like swimming pool and gym service

there was a pet fee that was not disclosed until i got there

only things we missed were gym (fitness center) and the possibility to have breakfast at the hotel

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

it would be very helpful if there was a coin laundry

it is a bit expensive to join the gym

one issue: the negative was the spa experience

service and quality of bar and restaurant needs improvement,

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

fitness room was very small

no utensils on the kitchenette. no tea bags in kitchenette.

location and spa are great!

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

great king room in deluxe category on 25th floor. spa store surprisingly quick over two days!

free wifi for members, walk to fenway, beautiful hotel, allowed early check in

great location, walking distance to fenway. comfortable beds. kids loved pool.

spa facilities not great

no availability at spa for entire stay

the spa was heavenly.

top location. great pool and spa. classy decor.

did not indulge in breakfast

very spacious and comfortable room

the spa right downstairs was marvelous

the spa and restaurants far exceed our expectations. would happily return!

incredible property incredible spa incredible pool. incredible prices

the rooms were spacious, impeccably clean, and beautifully designed, providing both comfort and elegance

the spa and pool were stunning

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

wifi

ce, in 4 breakfasts)

good but not remarkable breakfast with excellent staff

the lobby and bar area were absolutely beautiful. it felt so modern and stylish.

clean, quick elevators, nice lap pool, whirl pool sauna. very helpful staff.

loved breakfast in bed. the bed! and location to blue hills pavilion

gym and swimming pool were very nice

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

we enjoyed all aspects we loved the spa our room was great restaurants were nice

rally liked the spa and the gym

this location has restaurants, business center, gym

kids were running around, things are going slow, everything was a mess

i think the people who were before me had a pet, and it wasn t cleaned well enough, so when i was in bed i

spa is very expensive but good.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the spa facility and staff were terrific.

also we used the spa services which were convenient

very nice pool (the spa was under refurbishment at the time of our stay)

the scent is so spa and refreshing

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

bed, clean room, room service great

the gym smelled funny & way too hot.

the hotel also has a laundry room and an ice machine in the basement, which helps a lot

the free wifi was fast

the hotel staff was kind enough to accommodate early check in and we're very friendly

wifi is good and the room is clean and location near china town

the wifi should have been secure instead of public.