the pool/spa were not open during our entire visit.

pool was very nice kids enjoyed it

jeff in the bar made our night fun

wifi was weak

free parking, comfortable beds, good fitness and swimming pool

indoor pool and spa area was so nice

spa jets weren't working

up for breakfast staff talked a little to loud while setting up at 5:30 for 6am breakfast and then turning

good location, beautiful pool and jacuzzi

supposedly pet-friendly expensive hotel

it was gorgeous, with a wonderful spa bath & quieter than a hotel/motel

the spa tub was a huge bonus

with pods, two bottles of water; 2 chocolate truffles and a very nice welcome note; electronic fireplace sporting

parking could be inconvenient for disabled

the spa needed repair that i reported to the front desk and our rooms ac was leaking onto the carpet

were so friendly, me and my wife both really enjoyed this stay, added bonus with the hot spa and pool

there were a lot of kids jumping in the pool from the sides not only into the pool but the hot tub also

t mounted up too high for kids to be able to reach without help

the staff was friendly and the hot breakfast was excellent

location was great, and i enjoyed the spa tub and fireplace

did not like the rather assertive dos and don't s re: spa tub from the desk clerk; not exactly welcoming

property itself with multiple hotels, the tasting room/gift shop and two restaurant options and spa is fabulous

the spa tub was dirty

location on seneca lake room was spacious and well furnished with a two person spa tub

is really tired, air conditioning noisy, pool and spa were closed, only opened when we said the reason we d

location was good, pool and hot tub were not crowded

was perfect - wish we could have had a view of seneca lake from our window instead of the back parking lot

kids loved the inoor pool and enjoyed the lobby space to eat pizza and watch tv as a small group instead of

pool, hot tub and gym closed

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

hotel was very fancy but still allowed pets

the gym was clean

pool and hot tub clean and very heated

like everywhere these days they lacked experienced wait staff in the bar / restaurant

the spa bathroom and the room was clean

we stayed in the commodore suite and loved the balcony, spa tub and gorgeous view

love the spa tubs.. place was awesome. highly recommended.!

have a wonderful gym and a great indoor pool, but it would ve been nice to have a spa

beautiful pool / spa area

we also loved the spa - went here on two separate days

spa and rose tavern

we also booked the saunas at the spa

however for the price, sadly room does not include breakfast, also in-room amenities could be better, there

only real disappointment was the pool area