the heated pool was not working. thankfully the spa was!

spa tub

loved that pellston was affordable, had a wonderful pool, and staff was very friendly and helpful

have a shuttle to pick you up or drop you off at the airport

plenty of parking

the shuttles weren't very easy to get in and out of for the elderly who were with us.

a full kitchen and laundry in the condo made the trip more comfortable

there is virtually no lighting on the drive into the resort and in the parking lots

location, golf courses, young americans, one of our favorite places.

it caters to the avid golfer, but there are plenty of opportunities to do other things

the spa water was cold

pool and spa were ok

the view was nice and the pet friendly policy was great, it's hard to find pet friendly hotels in mackinaw city

no wifi

beach and pool house

spa broken

and hot tub is not working and their is a paper stating to go to a different hotel to use their spa and pool

bathrooms needed remodel. pool & spa a little cloudy. sauna didn t work.

the spa was broken and looked like it had been for a while, the pool was dirty and there was rubbish

it was hard to find any available parking

the in room spa tub didn't work right and thats what we pay for

booked a room with a spa tub to enjoy for a night

spa king room was huge. nope perfect but a nice three night stay.

having enough hot water to shower and use the spa tub i paid for.

lots of space

the spa was nice when the kids were not jumping in it

the ceiling had a hole in it from water damage the hotel was warm tge pool area was dirty and the spa

with a gameroom, waterpark, spa and such

pool and spa to far away,and in a water park

fridge didn't work there was no lobby had to go next door to check in tried using the pool and spa but we were

spa was absolutely awesome

loved the spa at night after a day of sight seeing and being on our feet

gym could use some mats for the floor as it s quite uncomfortable to lie on the floor

room was great. enjoyed the fireplace and full kitchen

we liked having a kitchen area in the room too

outdoor pool and spa where nasty and stinky

bed was very comfortable and the pool. spa and water park was nice

spa tub barely worked my husband had to use the ice bucket to pour hot water into tub, hot water

staff was super friendly, the hotel and grounds were very clean, water park was clean and fun

it's perfect for a family as it has 2 large, separate rooms with bathroom and kitchen area in the middle

the water park for the kids was amazing!

the water park for the kids was amazing!

the water park for the kids was amazing!

the indoor water park/heated pool/huge swim spa was nice

close to ferry and very walkable to town enjoyed pool and spa and water park

tiles falling off the spa tub

spa tub jets didn t work in our cabin

spa didn't work when we got there, cobwebs in all 4 corners, front door would get caught on the

microwave in the spa suite and the hotel elevator was a little scary

the spa tub was relaxing and appreciated the tv in the bathroom while soaking in the

the spa tub did not work at first

the spa tup didn't have safety handles

amazing room with spa tub

spa tub

bumpus was great house keeper. clean room nice staff. great spa tub

our door didn t shut properly. had to slam it. the spa tub was just ok.

ac was not working, small room for a suit / spa room small refrigerate

location. spa and pool. fluffy towels

booked a king suite with spa bath

the hot tub and spa were not operational the tv was crappie

breakfast, swimming pool and spa were advertized.....no breakfast, pool wasn't open

told about the great pool and spa that wasn't open once

spa tub

spa tub button was broken and handle was loose vending machine didn't take $5s

the pool and spa was down

had a room with spa tub

swimming pool / spa is very nice.

perfect hot spa bath! nice location

wonderful space in room

pool and spa are so dirty that is is almost black floor and water looks dirty

parking was a little tight but not terrible.

pool was a tad cold hot tube was nice

swimming pool area & hot tub are ok but need cleaning & repair

our only regret was not having enough time to enjoy the pool and spa amenities

the pool and spa were really nice and overall clean, me and fiance enjoyed them every day of our trip

the pool was very nice and big i did enjoy that very much and the spa too

i liked the location, pool and spa tub. close to everything. shuttle to ferry.

being right by the bridge, very easy to get in and out of parking lot

no microwave in a room with a spa bath explanation of room was not what pictures or website

hot tub spa was defective, breakfast was mediocre

reserved a king room with a spa, we checked in and unpacked them went to visit some attractions

i like that the pool and spa was open

in one room, ceiling fans that we had to have someone come in and reach the fan to turn them on, spa tub that

pretty central to our needs. nice pool and view of the lake.

microwave in our room and the pool and hot tub were out of order i ask for a discount and nothing was said and

very clean good breakfast

it was cold running back from the pool lol

our view was of the indoor pool with a small view of the canal behind the property

room and spa was excellent and the outdoor plantings were beautiful

beautiful spa tubs but not enough hot water to use them

there is a bar there to help you, but you don't use it the first couple of times--maybe just let people know

giant bathroom with jet tub, nice pool, friendly staff, and a nice complimentary breakfast

very charming! great location! staff was very pleasant at breakfast!

whirlpool spa wasn't working.

room was clean, king room with spa tub, but it was small and at $'---- for 2 nights, eeek

the people next to us, we could hear them filling up their spa tub and the jets

spa jet's in our room didn't seem to work which was a disappointment.

the spa tub in our room was filthy with a soap scum film all around it

spa tub had dirty stuff coming out , would have liked more info at check in about on site breakfast

booked a king spa suite

very clean, wonderful breakfast, comfortable room, fresh flowers throughout!

, a warm and friendly sitting area with fireplace and dining area that offers assorted hot beverages for guests

excellent hot breakfast, gas fireplace to sit in front of in the

the spa and pool were lacking in cleanliness. i'm guessing it's the water quality.

especially to see a hotel down from this one wa a half the price for a king spa room suite and it was larger

spa was the worst that i have ever seen

pool and spa were

the pool and spa was always at the perfect temperature.

the room was perfect with the spa tub for our anniversary celebration.

while not a new building, it is in excellent condition and sparkling clean

the view and the spa tub were equally amazing

the friendly staff. the spa in the room was terrific.

parking lot is tight.

the hot tub spa is cold in the morning.

pool and spa were clean and not crowded .

was excellent and breakfast was a+ very fresh and clean and so much to eat the pool and spa were excellent im

pool and spa area were well kept

very clean, beautiful view, breakfast was wonderful

like the use of the spa area and the breakfast although it could've had a variety of choices than the same thing

spacious room, great location, pool and spa were nice. beautiful lighting

loved the room and all amenities, including the limo shuttle!!

we liked the separate sitting room and kitchen.

being a smoker it's very inconvenient to have to smoke out in the parking lot

the snack bar in the lobby had awesome food & starbucks coffee with tons of seating indoors & out

parking

we were very excited with the upgrade, however the view consisted of the pool area roof with a very small amount

the gym looked great however i didn't have time to use it

a drink at the bar and going out on the porch to sit by the fire and relax at night was really nice

i also didn't like that i didn't get a total on what i was expected to pay at the spa before my card was charged

it is not by the water, or pool. it is located up the hill by the golf club.

thought i was staying at the cottages at bay harbor, not across the street at a cottage on a golf course

bad parking

beautiful property with free shuttle into village and petoskey

spa hot tub with the waterfall in their enclosed courtyard on the 2nd floor was divine

had a spa pool that was huge and very nice deck to sit

spa pool area was very nice but also very noisy because of air conditioners from hotel room running

great location! we enjoyed the spa pool too.

hot tub spa was very relaxing. the cookies were a nice touch.

liked size of straights room but kitchen noises & is it different from other rooms, ie servants quarters

room service was a little slow

the pool closed at 9 no exceptions

the pool was great, the room was lovely, and the food was good

wifi was not accessible elevator broken

great location. pool was busy.