it is new, it could have used a support bar in the shower, and a luggage rack would have been nice

great location for golf and beach

more than enough parking

the grass area near parking was not mowed (not sure it was the motel's property

rooms have one widow that looks right out with a large window onto a parking area, and the rooms have very harsh

pool wasn't heated very well

location was very bleak parking lot highways nothing outside to enjoy no outdoor area

no hot tub in pool area

the kitchen fleas sticky and there was only two mirrors in the bathroom but not in the living space

cleanliness ,breakfast & location

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

and their wine is tasty as well :) we can wait to stay this place again when the restaurant and spa opens

local universities who were polite, helpful and oozed out a serene vibe you would expect at a spa resort

access to pool requires a trip to the spa desk check in who run the pool separately

the whole atmosphere from the inn itself, our room to the spa and yoga room and gym room all serene and welcoming

we did not like the spa situation and access to the pool (you had to bother one of the kids to open the gate

room location and spa amenities were sparse

and accommodating, from the valet staff to the front desk to restaurant staff through to the spa therapists

excellent spa

it can be a little pricey. the spa is fantastic but a little high end.

everything was great in the room, spa and restaurant. very attentive staff

also having spa bath was amazing & made for a very relaxing vacation

the spa tub

room was cozy and spa was relaxing and clean.

breakfast was good. in room spa tub was great.

the spa bath

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

we had room service ,few things missing from our breakfast we ordered but food was great .

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

excellent variety of options for breakfast. everything was delicious.

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

my kids enjoyed the pool

nice lobby free wifi complementary breakfast each check-in and check-out

our room, the pool, the gym, and breakfast area were always very clean

kids screaming hurt your ears and some could not stay in room

internet-wifi connection very poor

the hot tub/spa was under construction in the pool area and didn t look good

pool and spa were very clean

good location with good facilities. pool, spa and sauna. close by shops and pharmacies.

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

large rooms, balcony, pool for the kids, air con, nice receptionist, location to newport is

the indoor pool and spa was a bonus

good gym

indoor/outdoor pool was fun and kids enjoyed the game room :) beds were super comfy

movie theater, craft room, indoor to outdoor pool—plenty for the kids!

i love that it had 2 bedrooms and 2 baths with both a full kitchen, dining and living area.

right on the water pool indoor/outdoor spa tub complimentary movie sauna large room with all the

spacious

outdoor heated pool and hot tub. also room had a spa tub view from room was beautiful.

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

pool not in main hotel

wish we could have stayed longer and taken advantage of the spa and steam

oh and the spa is amazing

the spa was excellent and the restaurants were wonderful

the spa services were excellent

also spa services on the premises

wasn t at all luxurious as i imagined a spa hotel would be

this one mostly because it was beautiful, the bathroom is not huge, but i wasn t looking for a spa just a

the double beds were smaller even for the share of 2 kids. can be more comfortable.

pet friendly

the pool was nice for the kids to enjoy

the room and spa bathtub

the room had a jacuzzi as the provision for a spa room but what was missing was a least a small bottle

room had fleas. not well maintained. spa tub did not work.

the wifi was intermittent at best, the bed spring was broken and parking was difficult

the best thing about my stay was that rick accommodated me with early check in and late check out

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

they could have a few more seats around the pool, but the spa area is clean and welcoming

we really enjoyed the roof top bar as a group, it had amazing views and yummy cocktails

breakfast on the patio was very good

the roof top bar is great but the bartender in the main dining is a very fine mixologist

didn't get the bigger spa tub we'd booked

clean room, ( sunset room) yummy breakfast , parking in rear & the best location!

parking conveniently located behind the inn

quarters which was perfect for our family so that we could be together in the living room and kitchen but have

the parking was a little tight but innkeepers jerome and shelby were great at helping you park

we had a room with spa tub could not ask for

the room was clean and comfortable and we had a wonderful spa tub

room was amazingly clean and the spa tub was superb

the spa tub was exactly what was needed after touring the mansions

spa tub was great

for breakfast , but there s a great breakfast/lunch restaurant just 2 blocks away (franklin spa on spring

our kids enjoyed the stairs and the adults enjoyed the location and coziness

was no wifi

the guests upstairs yelled at their kids until 10:30 pm

to many screaming kids. you could hear them through the walls of our room.

bedrooms where comfortable, great location and friendly restraurant and bar staff

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

my favorite part was the instant light fireplace - so cool

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

not the spa like atmosphere as in the description

) they recently added a small gym, so that was a nice surprise

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

wifi service was great

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

location is perfect, right downtown, clean, comfortable, spa tub and ac

the woman i spoke to on the phone at check in regarding the parking was rude and condescending

the fireplace added to the comfort of the room

to parking lot was terrible

the location was wonderful, breakfast and staff were so kind.

really nice hotel, clean, relaxing spa and swimming pool and well located.

the spa staff and services were lovely and my daughter and i were treated like royalty

locker room in spa was freezing

spa was amazing and staff was courteous and kind

we enjoyed the spa and they were great with my 7 year old daughter who enjoyed a mani/pedi while i had a massage

construction was going on. spa tub needed bleaching.

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

plenty of room, well equipped kitchen, and clean

the kids had a good time in the pool

we went with our kids

very, very nice bar for an evening aperitif and nice restaurant

great bar and restaurant

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

wifi connection was erratic and the signal was very poor in the 2nd building

wifi took a few attempts to work

also loved the outdoor space that was available to guests and the parking

trendy. location. food. staff. parking.

i couldn't figure out how to turn the wall mounted fireplace on

plenty of parking, too, which can be reserved at no charge

my grandkids loved the pool area both inside and outside

we had room to spread out and the kids had their own bathroom

it was a roomy comfortable apartment in a great location with parking

parking was conveniently close and we appreciated having an elevator for our trips up and down with

super comfortable bed with great linens. spa services were 40% off during our stay.

the on-site spa was a nice addition

tons of cars parked in spa area parked overnight and moved out by morning

excellent kitchen and en-suite laundry facilities

parking at night can get a little tricky

the open kitchen beside the bar is one of the hotel s pleasures

room service & views

great bar with a neighborhood gathering place feel

they ran a courtesy car into town to save the problems of parking

hotel bar closed at 9pm which was very disappointing for a 5 star hotel

was the best bed-and-breakfast i’ve ever stayed at

breakfast in the morning was excellent and the place has an east coast charm that is lovely.

breakfast was delicious

wifi could be stronger.

she makes a mean breakfast, fresh squeezed orange juice, scones bacon and eggs, fresh fruit

the spa tub was difficult to get in and out of

easy parking and great breakfast

parking was convenient for loading and unloading car

the only disappointing factor was our fireplace didn t work - otherwise great

the inn is beautiful, particularly the sitting areas with the fireplaces

was given the worst room, 103, on the first flow 10 feet from small lobby and about 20 feet from kitchen

the inn situated just minutes away from the newport has a very convenient parking with plenty of space available

had to keep the shades pulled down because windows faced the parking lot on the 1st floor

included eggs and bacon/sausage and home fries bfast (other choices) and free parking

breakfast was good

the spa was wonderful

spa services were best we ever had

don't charge for parking in the summer months. not a deal breaker though at $12 a night.

the indoor pool and hot tub were very clean and great temperatures

pool was not big enough and it was murky.

we had the spa tub which was very nice and a great walk in shower

room was very nice, clean, and spacious

loved the spa bath

the bed was wonderful and the spa bath was super

no need to pay for parking or spend time in traffic, just walk over in fewer than 5 minutes

lied to me and tricked me after i booked my room, they said the pool and spa was out of service

and spa were not available and we were not notified prior to check-in

the breakfast was good, very fresh, constantly attended by the staff.

great service! comfy blankets, clean place and room and free breakfast topped the stay!

pool and hot tub was very relaxing

don t recommend the restaurant if you don t want people with kids in it

at 1 30 am i was woken up to kids banging on my door, the room above me banged all night

didn t feel like we fit in with kids

room service food was yummy

felt very safe in the hotel and parking lot