nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

large & clean swiming pool

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

nice kitchen to share for making food. swimming pool!

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

pool

the pool was lovely as well

parking is easy, check in was smooth

wifi good

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

bar with coffee, breakfest and lunch

wifi worked properly

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied

the breakfast was amazing!

free parking

good buffet style breakfast

breakfast was ok, the surrounding was nice if you search clam and nature.

wifi signal is unstable. breakfast can be improved.

nice hotel at the river. pretty close to the old town, nice gym

my family also really enjoyed spending time in the gym

it comes with a good wifi connection, i was able to join a conference call without problems during my stay

fast wifi

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the spa pool access costs 20 euro, but the spa is lovely - well worth the

great service and the spa is very good.

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

has spa for extra fee, bar, restaurant

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

spa did not open early.

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

this time we used the spa (petite and perfect) and ate at olio, the restaurant

location, nice rooms and the spa was amazing.

perhaps book spa treatments before arrival?

spa was busy

access to spa facility was additional cost on top of pay for stay - bit

the spa was fabulous

spa not operational

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there

the bar area could do with a bit of updating. the staff were great though.

helpful professional but lacking personality checked in no talk about facilities breakfast,bar gym etc i didn

the gym had good equipment

spa is extra charge and rather expensive. fitness room tiny.

spa was ok but the hammam not hot enough

fantastic location and views friendly staff beautiful room and the spa was great

no spa facilities, sauna steam room etc...

cute spa set up and good looking gym even though i didn't use it

the price of accessing the spa area, which is 20eur for 1 hour.

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

spa time limit is just one hour

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

also highly recommend booking the spa service, the staff was very attentive and professional

wifi didn't work

rooftop pool paired with the spa facilities were great

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

room quiet and beds comfortable. spa and pool good. breakfast excellent

spacious bathroom

loved everything about this hotel actually: perfect location, gym, infinity pool, spacious rooms with a lot of

reception & room service staff were really attentive and helpful

hotel, very friendly staff and the bar was fab

the wifi worked perfectly too

room service available, brakfast very tasty and a restaurant within the same building

quite expensive, and would like to have option for glass of wine in the room service not all full

even a small spa or spa facilities would be a great addition.

disappointed gym / spa facilities not open but understandable in covid times.

wifi was free and stable

v slow wifi.

to everything (even to the bus from/to airport) room is large and all equipments are more than ok gym room on

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

real bar area and outside should be more amenable for drinks and snacks in the day and night

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

a swimming pool would be a good addition

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

breakfast was exceptional

was brilliant, bar area was lovely, staff were amazing

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

wifi signal is very week in some rooms, the only place where i could connect was in the hall

location, friendly staff, fast and reliable wifi

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

wifi good

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

the food was super and the spa was great to start the day before breakfast

the gym, the entrance, the spa

the spa was a a nice addition especially on a colder evening to come back to

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

- and we also enjoyed the spa and the breakfast

shower in the spa after the sauna/hammam

spa and kindness of staff

the spa was wonderful the guys there helped as to relax and to feel special

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

the spa and massage treatments were excellent and the welcome drink was a nice touch

the spa and gym facilities were also very

wanted to get a spa treatment in the evening at 8 p

wifi was very poor and if you wanted better you had to pay

the shower, and slow internet connection (wifi)

excellent cocktail bar with super sized g&t s just around the corner

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

the gym needs updating

the rooftop bar was amazing and we loved the local pintxos bars!

no pool which was a slight let down. gym was standard.

but i thought he was a bit rude towards us only because i have forgotten to write i had a pet with me, but was

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

the little play area for kids at breakfast was fantastic

hotel was good value for money if you travel with kids

i coulnt open up the lock door from the room through the app, neither connect wifi

the breakfast was excellent.

love the gym

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is

24-hour bar and gym availability

the hotel offers a small gym as well

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

place will definitely be back lovely service clean delicious breakfast clean spa perfect

spa we booked was very good and staff were lovely

the spa was only available for one hour

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

a price tag of almost 800 incl breakfast in august the spa should have been included

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

the spa services were exceptional

occasionally have bar tender stop by pool and ask guest if they need drink

no room service which would have been an added bonus

pet friendly with pet bed & feeding bowls in room a nice extra touch

was 12,5€ extra pax and 7) for kids

we travelled with two kids and two doggies

distance to the beach family room friendly staff walking distance to the bus stop and tram pet friendly tamarise