clean, beautiful furnitures, spacious, nice view, great breakfast

facilities including the jacuzzi and the dry sauna as well as a small little gym

the breakfast was amazing!

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied

the wifi in the room was practically nonexistant

beautiful location, easy parking

staff was kind, parking was easy

the wifi (without password) worked though i had to go back down and ask about it

the staff was very helpful and was very comfortable and easy parking

wifi good

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

large & clean swiming pool

the pool with a view and free wifi added to our comfort

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

the heated pool, in cloudy days, was very appreciated by us all, specially the children

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

pool was a hit with kids

the pool and the whole territory were beautifully maintained

it was hot when we visited, so the small pool was very welcome

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

pool gardens fact that it was very very dog friendly . house location

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

the pool was lovely as well

great service and the spa is very good.

the spa pool access costs 20 euro, but the spa is lovely - well worth the

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

gym not a part of the hotel but massive with excellent spa area

wifi was easy to use and good signal

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

location, friendly staff, fast and reliable wifi

wifi good

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

my family also really enjoyed spending time in the gym

fast wifi

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

the bar shut at 10.30 pm and we would have liked to stay later

wonderful staff great kitchen, very roomy only drawbacks: no a/c, which i knew in advance and the wifi was a

they didn't have combs and in my room there weren't amenities the gym was closed at 9 am.

for instance pet friendly but extra charges apply

and friendly staff very nice spacious bedroom and prime position for ferry added bonus it is a pet friendly

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

but i thought he was a bit rude towards us only because i have forgotten to write i had a pet with me, but was

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

breakfast wonderful, the whole experience at this hotel was first class, 5 star

somehow, even the breakfast is first rate

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever

perhaps book spa treatments before arrival?

spa in house

location, nice rooms and the spa was amazing.

the location was great and the spa facility superb!!!

spa was busy

spa not operational

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we

we could not reach room service or the front desk

not far from city center. has a gym.

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

spa time limit is just one hour

the price of accessing the spa area, which is 20eur for 1 hour.

also highly recommend booking the spa service, the staff was very attentive and professional

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

feels a little expensive for size of room and lack of amenities like gym, etc

decent wifi. comfortable bed.

room service available, brakfast very tasty and a restaurant within the same building

could be softer bar should stay open later for hotel residents and room service should be available until

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

the gym, the entrance, the spa

the food was super and the spa was great to start the day before breakfast

- and we also enjoyed the spa and the breakfast

great gym and spa facilities and fantastic breakfast

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

this time we used the spa (petite and perfect) and ate at olio, the restaurant

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

if your children wish to eat dinner before 8pm your stuck with limited room service options

not really a 5 star hotel. unmodern room. bad pillows. no minibar. room service food not good.

everything, would be perfect if they had a pool/spa too

could not use the sauna without payment for spa treatment

cute spa set up and good looking gym even though i didn't use it

spa is extra charge and rather expensive. fitness room tiny.

fantastic location and views friendly staff beautiful room and the spa was great

gym could have been better equipped. spa relatively expensive.

good wifi, clean, comfortable, quiet

did not have time to try gym but it seemed nice

the coffee lounge/gym were also of a high standard

all the boxes: comfortable bed, great shower, friendly staff, clean and nice vegan options for breakfast

very friendly helpful staff. we had a great stay and a fantastic breakfast.

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

rooftop bar is cool

wifi was not always working

the gym needs updating

the quality of the breakfast was superb and the staff so helpful it was like having a personal butler

room quiet and beds comfortable. spa and pool good. breakfast excellent

spacious bathroom

rooftop pool paired with the spa facilities were great

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

the spa and massage treatments were excellent and the welcome drink was a nice touch

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

the spa was wonderful the guys there helped as to relax and to feel special

shower in the spa after the sauna/hammam

spa and kindness of staff

wanted to get a spa treatment in the evening at 8 p

the spa and gym facilities were also very

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

excellent cocktail bar with super sized g&t s just around the corner

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room