we had a great views from the room, as well as hotel dining room and swimming pool

they have a play room which was great for us (pool) and kids

the room it was kind of cold, the breakfast room specifically was a bit more than chilly

breakfast was not that good. not very fresh and not much of variety .

and bar little bit cold for sitting in

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

the kids sure loved playing with duna, a very friendly golden retriever

is no wifi signal on the top floor

there is an honesty bar and fresh made cocktails available in request

lovely pool, relaxed floor cushions, seating, loungers etc

and the pool overlooking everthing is good for a dip

good location if you come with the car, close to a alhambra, free parking, helpfull staff

and a very small parking lot, but we found a place

free parking slots

loved hanging out quietly by the pool with a drink and looking out for birds

pool was a real bonus

building very impressive, bathroom like a spa :-)

hotel, spacious in both the common areas and the rooms

the spa could be free of charge for the hotel guests.

spa brochure proposed a swimming pool but there wasn't one

great spa and extremely good italian restaurant

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

but thought spa over priced for 1 hour duration, so did not partake

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

hotel was really nice, we loved the spa and the pool

especially the girl at the spa reception greeting everyone with a smile makes you feel wanted rather than just

indoor pool was in the spa and no children allowed

booked 1-night package containing twin room, breakfast, parking and spa access

beautiful hotel, very good customer service and spa facilities

why have a spa pool and then you have to pay, nobody was their using it, that's a waste of

and coffee maker in room would have been nice but were available in restaurant and nearby spa

to covid, and the time of my visit, the spa and swimming pool weren't open

excellent in-room service breakfast. comfortable terrace for coffee at the front of the hotel.

the pool was very nice and a great way to spend the hot afternoon

the room service came to clean the room , she didn't change the dirty towels but she reorganised them

the spa was very nice, we enjoyed massages as well

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa facilities were great as was the massage i had from mireya

the spa was open and i was invited to use this

spa facilities

the room was spacious and clean

the suana/spa is a little bit disappointed since is too small and nothing especial.

could have had some more spa services (could have used a massage after a full day visit)

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

and the hotel lends itself to becoming a spa hotel

also, they could offer amazing spa services given the historic context

spa would complete the experience at this hotel, especially if you have nothing else to do in the

historical location next to the alhambra, great room service and discrete room management

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

would have liked spa facilities, and no street parking

the spa is under the patio,

no spa but we cannot have everything!

the laundry also collected from this point very early in the morning and very noisily

hard bed and sheets, limited room service hours, no coffee/tea service in room

the pool in the last floor is really nice

room service was speedy but the food wasn't great. and the air conditioning was brutal.

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

make sure you use that rooftop pool.

only two drawbacks were poor slow wifi and the unstable beds

noise of kids running, loud conversations made it uninviting

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

on a lovely alameda for strolling next to the historic granados bar (frequented by famed writer garcia lorca)

the bar with the tapas is a fantastic place to relax with a drink and the tapas is always top quality

no bar etc but i knew

no bar in hotel

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

impossible to find with gps. slow wifi.

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

bathroom was nice - but i couldn't work out how to use the spa bath

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

noisy aircon and spa bath didn't really work

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

no spa bath breakfast was average

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

the bathroom has spa shower which was great after a long walk

spa bath and balcony were a wow as expected

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

the spa hotel is quiet and situated in a nice area

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

extra fee for use of spa room size a bit small.

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

free wifi

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi in room not good, used data instead, if this could be beefed up it would be much better

limited 5g reception in the room, but free wifi.

wifi was weak and the cable channels were not

there were really loud noises coming from further down, maybe a kitchen, the fitness room

location great. wifi worked well.

i wish the gym had free weights :)

laundry service was fast and affordable

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

the spa bath had one speed slow and room smelt damp

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

fantastic spa bath

was given a complimentary upgrade with a spa bath

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

our kids enjoyed a lot for staying in an old style palace and having a doublex room

classic style hotel there is some noise from running showers/flushing toilets in other rooms and wifi was a bit

stuff was very friendly and helpful, always ready to assist and very kind with my dog, this is a pet friendly

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

hotel well located and had all the facilities: bar and restaurant.

wifi was terrible

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

the spa bath was a treat to relax in at the end of the day

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

would have liked a proper bar and didn t detract from a good

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

having a spa is huge added value and also great restaurant downstairs

fountains flowing outside and in side . pool warmer .spa jets all working

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

it was friendly and very comfortable, with a spa onsite which we did not have time to use

spa wasn t open

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

the hotel room was spacious, clean, and modern

spa room is super nice, staff is top notch and very helpful

spacious modern room with excellent facilities like spa and roof bar terrace

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

also as we travelled in winter the spa bath was amazing

the wifi is poor

location, near the major bar & dining area as well as the alhambra

wifi shows we are connected but we are unable to send photos or upload to social media from any

biggest problem - wifi was very spotty throughout the hotel

spacious, comfortable and with the bonus of a spa bath

everything top quality and old world character, very spanish

room was beautiful but there needs to be better directions for how to work the spa tub

the room offered ample storage space and the spa shower was a treat

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

spa was closed due to covid might be or not but could not be used while others are open

the spa was a little too cold for the winter season

a small relaxing spa was also included in the price and for us it was a bonus

spa was very cute

spa too dim.

the bed is comfortable, the wifi is good and breakfast is ok (not great)

excellent wifi

the wifi sucks super slow

my room didn't have a good view & the wifi was slow.

wifi was just too slow

sun deck and gym was nice. room was clean and modern.

the terrace with the gym was locked

pool area small but that can t be helped. have to get there early to get a sunbed

there is no pool, gym or any other sports entertainment

there is nothing called room service

the wifi seemed slow but only a minor issue.

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

wifi was good and the room very

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

no white wine at bar on friday

staff were very friendly and helpful. the pool was great for the children

good breakfast

best price-quality ratio breakfast

the salted pool was awesome for a hot day

the size of the room, the spa in the room and general cleanliness

pls improve the wifi service in the room

the wifi was terrible.

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

gym equipment wasn't functioning.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

spa has steam room, bath and massages available

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

their spa jet was possibly in fault? but they reassured they ll fix it.

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

the spa was amazing

spa is very nice

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

the room, the spa, the alfresco - all wonderful

location excellent staff excellent spa fabulous

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

staff, location and the spa was incredible

the rooms are lovely, spacious and so comfortable

spa and massage was excellent

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

sauna and spa were under renovation. area has quite a few pickpocketers.

nice spa service

hotel is also equipped with small fitness room and spa service

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

our room was great, especially the spa bath on the terrace

complementary spa facilities

the spa does not work in the morning pocetak rada od 17:00 do 21:00

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

please make the spa timing better

the rooms are spacious and the beds very comfortable

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

also the spa was nice after walking all day and the massages we got were really nice

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

heated pool at the spa was so relaxing and complimentary with a reservation

the water temperature in the spa room - was expecting a hotter bath.

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the little pool in spa is a huge plus

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

spa and facilities closed. the room was too obscure

the server tried hard to get us food for the kids as fast as possible

the restaurant and bar areas were also designed with flare and originality

free wifi was very slow

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

had 2 spacious rooms with a separate living room area and kitchen something we didn't expect

my room had a small kitchen unit with microwave, stove & kettle

wifi was also poor and dropped out completely one night