had a pool but it was closed as autumn time

i would rather do that than pay an arm and a leg for parking in downtown granada

and a very small parking lot, but we found a place

free parking on the street

good location if you come with the car, close to a alhambra, free parking, helpfull staff

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

but thought spa over priced for 1 hour duration, so did not partake

the spa was amazing.

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

hotel was really nice, we loved the spa and the pool

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

hotel, spacious in both the common areas and the rooms

the spa could be free of charge for the hotel guests.

spa brochure proposed a swimming pool but there wasn't one

luxurious, massive room big comfy bed spa bath to die for

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa (not included

and coffee maker in room would have been nice but were available in restaurant and nearby spa

to covid, and the time of my visit, the spa and swimming pool weren't open

pool was great for the kids, it had an outdoor bar with cocktails, drinks and ice cream which we enjoyed

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

pool was extra clean and unusually deep (1,80m).

could have had some more spa services (could have used a massage after a full day visit)

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the room was spacious and clean

the suana/spa is a little bit disappointed since is too small and nothing especial.

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

the spa was open and i was invited to use this

spa facilities

the spa facilities were great as was the massage i had from mireya

the spa was very nice, we enjoyed massages as well

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

and the hotel lends itself to becoming a spa hotel

also, they could offer amazing spa services given the historic context

spa would complete the experience at this hotel, especially if you have nothing else to do in the

location. staff assistance. early check in

location is excellent room service breakfast very well presented

would have liked spa facilities, and no street parking

the spa is under the patio,

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

no spa but we cannot have everything!

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

i didn t like that the spa facilities were not opened all day.

booked 1-night package containing twin room, breakfast, parking and spa access

there is also very strange spa policy because you must use swimsuit also in finnish sauna

beautiful hotel, very good customer service and spa facilities

especially the girl at the spa reception greeting everyone with a smile makes you feel wanted rather than just

air conditioning in our room didnt work well. wifi was weak signal.

rather small rooms and expensive laundry

wifi was super fast

no bar etc but i knew

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

the bathroom has spa shower which was great after a long walk

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

gym didn t have the same equipment like on the pictures

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not

the gym is small, and was not operational (no lights, tv off, no air con)

breakfast in bright atrium with excellent choices

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service

the wifi kept cutting off.

wifi in room not good, used data instead, if this could be beefed up it would be much better

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

everything in the room worked very well: wifi, air conditioner, shower, etc

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

staff was great, the beds were great and had a selection of different pillowsud83dude00 and the wifi was free

nice building and pet friendly

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

wifi was weak but its ok

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

location great. wifi worked well.

laundry service was fast and affordable

there was free coffee availabe and good wifi

slightly underwhelming gym - but all in all that s a very minor comment.

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

breakfast room was very cramped - food selection was good but the tight, crowded space with

hotel had no bar but we found one very close by

bathroom was nice - but i couldn't work out how to use the spa bath

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

no spa bath breakfast was average

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

noisy aircon and spa bath didn't really work

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

shower cubicle leaked, leaving a pool of water on the bathroom floor

wifi and no desk staff located in the building full time

wifi access during my stay at this hotel due to network rooter trouble

also as we travelled in winter the spa bath was amazing

biggest problem - wifi was very spotty throughout the hotel

location, near the major bar & dining area as well as the alhambra

not recommended for families with young kids

plenty of bars and restaurants in the vicinity

the room offered ample storage space and the spa shower was a treat

spacious, comfortable and with the bonus of a spa bath

room was beautiful but there needs to be better directions for how to work the spa tub

everything top quality and old world character, very spanish

coffee and tea with biscuits is super convenient if you travel with kids

the fireplace in the suite is such a touch of class

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

was given a complimentary upgrade with a spa bath

we stayed in the suite with the spa tub, so nice after a long day of walking

hanging space limited, no shower screen for spa bath, that's it really.

fantastic spa bath

spa too dim.

unfortunately, the spa was closed and their site didn't mention that.

spa was closed due to covid might be or not but could not be used while others are open

the spa was a little too cold for the winter season

spa was very cute

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

is nice place to stay with kids

room service was also quick and exceeded my expectations of quality

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

lack in ambience background music. spa facilities limited to sauna and steam room

spa room is super nice, staff is top notch and very helpful

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

spacious modern room with excellent facilities like spa and roof bar terrace

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

extra fee for use of spa room size a bit small.

the spa hotel is quiet and situated in a nice area

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

spa wasn t open

the spa was a little bit outdated.

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

also it was nice to have the small spa area downstairs

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

spa and massage was excellent

shame that the spa costs extra...

location excellent staff excellent spa fabulous

staff, location and the spa was incredible

clean and tidy. great location. bar prices very reasonable for hotel

the wifi was really not good, very intermittent .

if is something to mentioned the slow wifi but it was not a real problem

the breakfast was exquisite, and we got it in a basket as a room service

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

the spa facilities could be better but the staff were great and the breakfast was excellent too

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

sauna and spa were under renovation. area has quite a few pickpocketers.

spa and facilities

nice spa service

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

wifi was shotty

wifi was just too slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

the wifi didn't work the first day so we asked to be moved to another room

the spa needs more improvement

hotel is also equipped with small fitness room and spa service

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

complementary spa facilities

they have a spa and massage center in the same building

victoria was delightful managing the banos area and all the staff in the spa were great

also the spa was nice after walking all day and the massages we got were really nice

very nice staff, good location, spa in the same building.

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the restaurant and bar areas were also designed with flare and originality

in the evening hung up on me while trying to call to ask for menu for room service

the server tried hard to get us food for the kids as fast as possible

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa is very nice

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

the spa was amazing

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is

the terrace with the gym was locked

the bed was very comfortable the bar staff were excellent the cossiants were good

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

also the ambient sound in the bathroom sounded like there were a laundry room nearby

the size of the room, the spa in the room and general cleanliness

gym equipment wasn't functioning.

pool can be crowded

did not have breakfast, so cannot comment

small, clean pool, although some of the beds need changing

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

heated pool at the spa was so relaxing and complimentary with a reservation

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

decor, great bed, lots of nice touches and a fabulous spa bath

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

think the room should have had glasses as it had a tiny kitchen with nothing other than coffee cups but otherwise

had 2 spacious rooms with a separate living room area and kitchen something we didn't expect

my room had a small kitchen unit with microwave, stove & kettle

we liked the spa room they had setup

was disappointed because the spa is not part of the renting, you have to pay 50 euros if you wanna a use it (i

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

only problem was the size of the bathroom with the washbasin a tad too small and not enough leg space to sit

bed noisy and bad, no space no easy access for buggy or wheelchair, the buggy was too big for the lift, had to

parking garage attached to the hotel, no room service

rooftop bar and pool is a great plus

i would have loved a bigger pool but not something i would drop my opinion of hotel for

wifi was not great and i ended up in the lobby when ever i needed to do anything that was going to

there is only one lift functioning during our stay and wifi can be enhanced to accomodate every customer as my