the pool and spa area was not clean. the deck and both pools were very grimy.

melted into the only fabric chair in room,the carpet was stained and there are no safety bars in spa or bathroom

comfortable rooms, hospitable staff, and great breakfast. also, great fitness center and pool:)

breakfast,plenty of hot water, all the coffee i could drink

no service because of being by the airport but they have wifi but without it i had no service

spacious suites

pool & spa was very clean

spa room was very large and well equipped. indoor, outdoor pool was a neat idea.

in the spa unattended children were jumping in an treating as a play pool not place to sit and

spa bubbles didn't work. no towels in pool area

supposed to be non-smoking but someone had used our bathroom like a chimney

charge way too much for pet fees

slow wifi floortile in bathroom tore up

had no remote in the bedroom and the parking lot need a redo will not be staying again

wifi was a little slow at times

tub spa area noisey with kiddos in the pool area

pool area clean and spa

is permitted in the casino

the parking is good at the garage and it is close to the interstate

here before, rooms are very nice, pool was nice too

i love best the decor, it is like a spa retreat, very soothing

like that there was a lounge on the 7th floor where our room was, so not too far for the kids

young guy front desk great kid and staff at bar also great hot tub would be nice by pool

kids get to eat free

the pool was great with pretty warm water

wish the spa was open on the weekend with longer hours. we didn t get to use facilities.

historic building with elegant restorations; spacious and well appointed guest rooms; charming common areas;

the old bar is a classic too

ordered room service for breakfast and it was wonderful

on the weekend and they were hosting a 40th birthday, had two broken alleys so we had to take the kids bowling

i loved the spa feeling to the bathroom

problem was the bar downstairs was not open and the sky bar was only open from 5 till 10 pm

i had messed up the reservation date and they were able to accommodate me and also get me early check in since

rooftop bar was great had live music the night we stayed

both the gyms were nice and clean

hot tub was closed with no warning, elevator was old and had broken buttons, room had missing spa tub handle

spa was out of order

to online info it had a working pool and spa area, the spa was not available and was something we really could

no pool no spa rotten carpet. mold

breakfast the choices was poor what ever was didn't even look good

saturday and sunday the pool and spa were packed with kids, but monday night we had it all to ourselves which

everything was wonderful enjoyed our stay the pool and the spa was wonderful would come back again and suggest

the jets on the spa didnt work

was happy to spend some time in the spa pool, since i have been having some back issues

the pool and spa were pretty

the pool and laundry services

parking lot had a lot of cigarette butts

fitness room and sauna

really nice rooms, good breakfast, and the staff was nice.

is clean, well kept, price is right, breakfast is good, they have everything a person needs

did not have spa service

spa service option under room service

no spa service

the bar and breakfast area are always so nice.

only complaint was that the pool was very cold, kiddos were shivering!

would like spa to have evening hours.

she stated she didn t know when the lake view room would be cleaned and gave us a view of the parking lot

parking

with only one restaurant open, pool and hot tub closed and had to go to front desk for coffee

the bar in the casino is too expensive for the value and the pillows.

pool and hot tub worked which is nice for this kids

staff was super friendly very tasty breakfast with fresh

pool area clean

was a little busy getting into parking lot but we made it just fine

the pool was cold jets didn t work in the hot tub.

lol the following morning we also did a spa day

the spa was overpriced and had hidden fees if you aren t receiving certain services.

they had a pool and a spa and the casino of course was right at the entrance so you didn t have to walk far

couldn t get any spa options hair cut and color, massage, were booked up or short staffed

the spa was also entirely booked out

pool was closed

very clean and quiet rooms. fantastic full breakfast was offered. staff was very friendly.

fact that it wasn't mentioned at all that the pool was closed

bag breakfast

the pool, and the workout room.

wifi didn t work

it was right off main highway and interstates. was pet friendly with no additional charges.

pool like it said room smelled funny wifi would go in and out i actually am leaving a day early because if

but i got a smoking room and my sheets had smoke holes in it

while it was a smoking room, the walls and lighting was covered in smoke tar.

the breakfast was great.

breakfast - pretty standard fare - waffles, cereal, toast, and some non-carb options

breakfast was great. homemade eggs. staff was great. we were only there nine hours. it was good.

good variety for breakfast. one of the better quality inns i have stayed at.

breakfast included water soaked eggs and ham

the bed was okay and the fact we got a suite with spa was nice.

bed broke spa didn't work fireplace didn't work and duct tape together

accommodated us at 9pm with a beautiful spa tub room

bathroom and side sink and spa bath

the pool smell was really strong, the continental breakfast wasnt stocked very well.

blaming my kids were the only ones of color and blamed for making a lot of noise when i got the call they were

swimming pool was closed off to hotel guests because they had a pool party for some kids and then on sunday

my sink in the room wouldn’t drain and was full of hair, the housekeeper had her kids at work with her

staff was very welcoming and helpful. hotel was clean and we enjoyed the pool and breakfast.

i love this hotel! has smoking rooms and s pool and awesome staff.