it had rained the night before so we couldn't go in the pool as it was being cleaned in the morning

i liked the rooms, pool, cleanliness and the service.

spa was excellent

not to our cottage but our family stayed in the spa villa

the pool can be quite crowded

they provide quick and inexpensive laundry services, but you should bring plastic bags to store wet shoes (at

there is so much to do and enjoy, or just chill out at the pool

the kids loved the pool and the hammock was so

was no one at registration when i went to check in and i had to go to the bar to ask

it was great to have a restaurant on site and the breakfast to go was great

ring the

kids could play in one pool while adults lounged in another

the spa offers one of the best deep tissue massages i have experienced in the world (including europe

wine cellar private dining experience and spa and food and excursions and staff....

very peaceful, spa like

spa was the worst i have experienced

the pool was nice and the room was perfect

the pool was fabulous

room was nice with an updated bathroom, good a/c and wifi

place with barking dogs day and night

nice pool to cool down in and good food in the restaurant and the staff was always very helpful and

staff was very cordial and helpful. drinks from the bar during happy hour were good.

also, the hotel should be much more transparent on their spa services and amenities (vs

the pool was warm and private

the pool was refreshing

it's nice just walking around the grounds and visiting the pool, and it's great having such a nice restaurant

the pool was great

at dinner, i asked a team member about the spa opening hours, and he did not know about it

spa needs to be heated!!!!! my bad back would have loved a warm spa.

lots of parking available

cabana two pools with bar views from top of mountain across the street from mayan ruins free parking in

bar with a nice e sitting area

the rooms were pretty small and dark. no spa onsite.

light and airy good laundry service

the pool area was very nice too

staff were very friendly. pool was great for the kids.

wifi was a bit weak in our room, especially for online streaming but that just helped us get

good working ac, good shower and perfect working wifi

value for money and staff were extremely helpful and let me do a free late check out (an hour later)

laundry is expensive, at 10 usd for a smallish bag and we had about 3 bags worth of washing, but we

it also included a kitchenette with pots & pans, small fridge and a small dining table

nice location, has also parking. very friendly staff

had air con and laundry service

beautiful pool and welcoming staff

little houses were great, shower was hot, pool bar was awesome, pool was nice big and clean

the location is great - just a 5min walk to the town and the pool was great to cool off in after a hot day

ac is very quite, sleep well. great swimming pool.

the parking area and the steps .

we had breakfast and dinner at the hotel and both were very good

the staff were excellent, great pool

good restaurant serving breakfast and dinner, pool to cool off after the excursions

allen can whip up some pretty amazing cocktails that were enjoyed by the pool and he did everything in his

the tram is nice if you don t feel like making the climb down or up, and they provide full bar and food

location/view was very nice, dinner and breakfast was very nice

way how they organised financials: - they didn t tell us about the continental breakfast which was included

even if you have breakfast included, its only continental breakfast and nothing else from the menu

waited a long time to get bar service to bring a drink down