spa and phone was not working

besides cleanliness, our biggest complaint is pool/spa hours, which the two villas beside us also said was a

room, location, restaurant next door, heated pool, bikes and kayaks

gym was also nice well kept even the guests were friendly kids were playing in the pool having fun

we noticed the garbage disposal in the kitchen sink was leaking when we settled into our room

the lobby was bright and welcoming, with spa water at the door and a lovely smell permeating the room

great pool

we spent 2 days visiting bahia honda state park

also, the convenience of having basic kitchen utensils, glasses, cups, etc

my only con was the wifi. i could never connect to their wifi.

rooms and lovely additional touches like the beautiful shower mist, turns a shower into a spa

it would have been nice to have a spa at the pool.

desk in the back of the resort at the restaurant odd normally they are at front but that was the spa desk

wifi was spotty in the room and we could not get verizon cell service to make calls from the room -

they have 2 pools (with provided pool towels) and lots of yard games for kids

we also had wonderful massages at the spa when we arrived

perfect, it's tastefully decorated, and has excellent facilities: five pools, a cute beach area, spa center,

i went back i would get a room with a kitchen and eat my own food and not pay for any spa or activities

lots of spa and other paid services

absolutely gorgeous grounds, room and wonderful spa products! staff outstanding!

it also had a laundry which i was not aware of until the last day

we were changed to a clean apartment with full kitchen and basic kitchenware.

very comfortable downstairs and not enough towels for the 5 nights and only one box of laundry detergent and

the sprayer in the kitchen sink was broken

greasy fingerprints on all kitchen appliances

easy check in, nice main pool, views and many activities and location

the bar men could not speak a word of english and messed up our entire food order

very crowded pool with not enough chairs and umbrella had to sit on a chair under the sun

we loved the pool area and enjoyed the house with our own private pool

family activity center closes all pools and games at 5pm . no night swims etc

the spa and market place was closed

poor choice for eating, poor quality of food, no comfortable public areas, spa and fitness centre closed at 7pm

the facilities such as pool spa paddleboard use activities and beauty of the resort.

hard to get a seat at the pool.

beautiful. good place to rest with kids.

mille at the spa is a fantastic masseuse and the atmosphere was relaxing and comfortable

sue at the spa has magical hands and i highly recommend the ultimate spa experience with the stone enhancement

the spa pool. the gym, our room was lovely. the property is beautiful.

the spa is exceptional as well

spa was fully booked i only was able to get a massage which was great with ronald

no restaurant or bar service available

we really would like to thank the bar tender she was so friendly and really

poor beach. too many screaming kids pools full of families

pool was dirty

to be replaced: the rug in the room was a little torn and the edges were peeling off the floor; kitchen tray

the pools were nice and we enjoyed the spa tub most evenings

pool/spa was perfect and we enjoyed both

choice of continental breakfast pick up or order to your room

we rented a 2 bedroom villa with a full kitchen

gravel parking lot

new but small and showed the older design of the building but nothing wrong with it just not a spa like double

we had a shuttle service ice complimentary to take us anywhere we wanted to go, and the vibe was perfect

service for breakfast and food was very slow due to the problem of the pandemic, they do not have enough staff

beaches, pool, restaurants, tiki bars, games, starbucks, staff, parking, rum punch on arrival

location with beautiful beach and pool

our favorite part of our stay was the beach area and pool

parking is a joke as well got yelled at the first hour i was there

property felt very private was awesome for couples pool , ocean , the dock

wifi is bad. staff is bad. they really don't care.

very quiet place & the pool is very nice.