the pool was fabulous

bar prices were very reasonable

room was on the 10th floor and the wifi was dodgy

good wifi

one of the elevators wasn't working and that was a bit annoying. parking spaces and limited.

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

great massage in the onsite spa and plenty of activities around, like golf or horse riding

we availed of the spa treatments and really enjoyed our massages too

early june the pool and the sea are very cold

low pressure in the shower, tiny gym and decor could be updated

spa and breakfast

room was spacious and clean, the hotel exceeded my expectations

clean, comfortable rooms, decent breakfast, nice spa area

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

food was good, the spa, pool ect fabulous especially the view

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

spa area should be separated from the pool and with more strict rules of use (some people use it

nice to have spa to use

the spa could've been a little bit warmer

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

the spa is very relaxing and easily accessible

good breakfast and dinner buffet. spa was a good bonus.

a nice, modern hotel with a spa in a quiet, remote area

spa not ready. service at the beach/pool not very good

great spa - very profession

the spa massage i had was excellent

the excellent service and staff and the great spa and the spa treatments this resort is absolute heaven

no indoor spa (sauna/pool) gym not so well equipped

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

free easy parking also

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

absolute sanctuary with beautiful gardens and a pool

locations spa swimming pool

superb breakfast, lovely view, excellent spa facilities and great library.

the spa was average, the location isn't the best without a car

no enough staff for spa food to expensive

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

a word two for gina in the spa who gave us wonderful hot stones massages

spa area was lacking, only one steam sauna and a small pool.

swimming pools - massage in wellness and spa (you have to try it

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

massages in the spa were excellent

too expensive to use the spa and indoor pool.

spa needs upgrading but still a very good massage

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

wifi coverage. this was only available in the reception area.

spacious rooms with a kitchen, looks like brand new

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

also the hotel gym and spa area were super nice as well

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

visited the spa and enjoyed massage treatments

wifi connection was always

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

spa is clean and peacefull with a small cat who comes for hugs

whole hotel is a bit of a maze and spa needs to be booked in advance

nothing..perhaps lack of parking

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

lovely walks across and around the property and golf

the spacious room is very clean and has a splendid bay/ocean view

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

facilities are great: swimming pool, patio, private parking, etc

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

good quiet bar and dining available if you want to stay in the hotel for the evening

the breakfast is so rich that i couldnt try everything in four days

great breakfast

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa and sauna experience was very disappointing

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

gym/pool/spa were great

you also have spa services if you're interested

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

wifi connection can be improved

the wifi was very poor by 2017 standards. no iron available for guest use.

the staff is very kind and the breakfast is delicious

sadly spa was closed for covid

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

also the spa and the gym were not available during our visit

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

the fitness suite and the spa facilities are dirty and not acceptable

was no information in the room regarding use of the spa or room service

the spa & indoor pool were very good too

location, by the sea and old town, spa facilities, clean,

other guests gave recommendations & told us about spa & rooftop terrace

spa reception was not manned, so a bit confused about towels etc

the location was good and they offered free parking

location with parking, close to everything, great breakfast, attentive and helpful staff

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

had a new year buffet, which was excellent and that we could see the harbour from the rooftop pool, which meant

breakfast ... had to wait for food to be replenished

spa treatments also have to be pre-booked

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

nice indoor spa pool available for sole use by appointment

pool and spa area is very disappointing

pool and spa lacking in facilities

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

it was great having breakfast included

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

the rooms were clean and breakfast was ok

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

free spa admission with a steam room and turkish bath complimentary

they have a spa area with really great pool (heated

working hours of spa an gym

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was really nice everything clean

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

the hotel was very careful to our needs and also sent us to a delicious and generous breakfast when we checked

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

localization, late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

pool and spa are very well equipped too and the staff is kind and helpful

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

stayed in the deluxe junior suite, a beautifully appointed and spacious room

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa needs improvement

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

indoor pool and spa is nice, although for me the water was a bit cold

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

the roof top pool was a dream as well as the spa inside

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

stunning location. beautiful pool and spa and gardens.

terrace gardens views pool spa area very friendly and welcoming staff

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa facilities as in the process of being renovated

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa facilities were amazing

i don t understand why the spa is cost extra for guests?

views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town

garden and two nice swimming pools, good breakfast and restaurant quality, the retro look, the parking

you can use the main and mar hotels, beautiful pool with plenty of loungers and towels provided

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

liked that they had a pool for kids and that the pools were with salted water from the ocean

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

i used some spa services and was very happy with the quality of services

spa included in the room rate

great that spa access is included for free

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

also the spa facilities

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

the spa and the pools need renovation.

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa also offers amazing massages - tried and tested

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

rooms and public spaces all very clean and felt luxurious to us

hotel is in an excellent location, the rooms were very spacious and very confortable

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

one gripe was that the kids club was not open

the lack of coffee maker in room and the terrible coffee available at breakfast

spa was fantastic, expensive but good value

the spa treatment was so so

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

good spa and restaurant

pools and gym/spa facilities superb

great breakfast

there is a reasonably priced bar with a daily happy hour - great cocktails

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

doesn't feel crowded, plenty of space round the pool with shade

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

great infinity pool

the infinity pool is amazing

breakfast views from the avista restaurant are stunning

very nice spa and the rooms even tho being a little oldish, felt super cozy.

indoor pool, spa and gym where also really nice and brand new

spacious room with ocean view, king size bed with a topper

there were several spa features

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

i managed to fit a spa between the activities ( excellent as well)

excellent service, great views, amazing rooms, spa and pools are great.

direct access to the sea was fantastic and the spa area was lovely

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

we enjoyed everything in the property including the spa facility.

the spa really needs to be refurbished, but treatments ok! :-)

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

parking, but it was worth the money, as the area was always crowded and there were no parking

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the pool area although it could look a bit more welcoming and tropical around the cafe and bar

breakfast, nice room

the pool was well-maintained, with towels and deckchairs readily available at any time of day

great location. spa massage was really good.

spa and pool

would be better if the hotel reception was separate from the spa and pool reception

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

my spa treatment was the highlight

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

good public areas including very spacious library

the sauna was really small and uncomfortable and the spa area was lackluster

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

property was reasonable spacious

, : the main reason i chose this hotel was the advertised spa area with

we could not find the spot in spa even though we booked it before.

the facilities were fab, including the gym and spa rooms

i made use of the pool and spa facilities which was an added bonus

spa shuts too early at 7pm

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

spa is a joke for a

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

they remodelled the spa area and could simply have put in a small change room too

spa is non-existent massage requires 48 hour notice and there is no info on their website to

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

clean and comfortable spacious room with very good housekeeping every day great views from room location all

spa lady disappeared in the afternoon, though it was during her working hours

parking space of the hotel for 15cars maximum 3

no spa in hotel

the bar was not open much, the gym & spa were not open

we didn't have any problems with parking during our stay for 4 days

the swimming pool and gardens were very well maintained

location, free parking available

spa was beautiful, treatments were great

we didn t went for any treatment at the spa but i m sure is lovely as well

the hotel has great pools, buffet breakfast and also spa facilities

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

spa facilities were great and we used them most days

we enjoyed the spa area and had a lovely massage

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

not make use of swimming pools nor spa but they both looked fine

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

lovely indoor pool and spa

indoor pool could be a little warmer.

excellent spa facility and additional massage

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

the spa was very cosy and provided needed relaxation after all the hikes in madeira

spa area (with sauna) included in the price

the spa was great and clean

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa could be a little bit cleaner (especially floors).

minor issue was no spa staff on site for treatments, but could ring to arrange

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa area was also quite dirty at times

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

pool area, spa and gym

everything and adults only option is a blessing.

pool area, spa and gym

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

special thanks to the pool/spa staff

rooms nearby, spa and pool facilities good, as was breakfast

drinks in the bar were exceptionally cheap

we always found a parking place in the court of the hotel

pool tiles to be renewed and a kettle for coffee inter rom would be comfortable to have

no wifi in the room...but in the lobby and 1st floor bar is ok

pool and sauna not working at first, then pool became available

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

spa treatments all over 110

there was a lot of space

if somebody uses the spa in the afternoon and

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c