we were unable to log in to the wifi

location is good - gym is basic but good to have on site.

location was awesome and parking was very close and convenient

welcome bag!!!!!!!!!!!!! free parking, great location

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

the pool and spa was very clean

accommodating staff. the room was clean and comfortable. pool and spa were fabulous.

bit loud in hallways and also sad the hot tub was broken and the spa did not have a option to pay a fee to use

excellent customer service, close to the downtown, spa service highly recommended !!

parking was free walking distance to shops heated pool and spa wonderful

there should b instructions on how to use the spa tub

room was incredibly spacious and the patio lovely to be in during the summer

parking in front of my unit. it was very close to the event i was attending.

the cleanliness, the decor of the room, the squirrels, the fireplace

the breakfast was pure delight just about anything a person would want to eat

the spa was dirty with scum. came back later and there was fece s in the spa.

the staff was really nice and the spa tub was worth it.

spa tub is newer and room is spacious, larger suites are very, very roomy

pool and spa. no lawn chairs and spa and pool were not clean

specifically got the room with spa tub because i was in a car accident and was sore

spa bath is awesome

clean, very big rooms nice spa bath

parking was a little hard to find coming in late.

had a king with kitchenette

tight parking, but really that s the only negative thing we could come up with.

upgrades were great- cool furniture! spa small but clean

that the spa was open

also there was no microwave in the room, and bar of open soap in the dish in the bathroom that looked like it

wifi

the location was good. coffee and bar was nice to have. staff was very friendly.

a spa style tub would ve been nice to relax in inside the room after work

not enough handicap parking cold floor husband back went out and had to sleep on the floor

pool and bar being open was nice, also a gas station and a applebees in the same lot

the bar and free breakfast was wonderful

view out the window was into back parking lot looking at empty storage containers.

the spa was amazing

the 5th floor pool and spa was very nice

great experiences minus the late night room service taking over an hour which we cancelled and weren t charged

the music at the v bar but no dance floor

food brought to us from room service was very underwhelming

spa tub coughed up 2 huge hair balls just as kids were ready to get in

corner room, spa tub, and the blue led lights were nice.

we enjoyed our jetted spa in the bathroom

extra for a room with a jacuzzi spa and unfortunately the water would only come out the shower and not the main

the room doesn t have a tub and a spa tub as described

very good choice at breakfast, nice pool and spa and a good location

room was perfect, pool was great and the spa was good also

it s very clean, peaceful, and the pool & spa was amazingly warm and clean!

conditioners were breaking in other rooms and we were unable to get an early check in as requested

access to the pool was amazing

spa was great added touch. i enjoyed it.

the spa was broken. the food was cold. the iron didn't work.

paid for a jetted spa room. jetted spa didn t work

liked the rooms perfect size for two couples with 3 kids , very quit place easy to relax

be overly energetic, the staff greeted us with warm smiles, pointed us in the direction of the pool and even

don't like when they say there ios free wifi and there isn't

there was not enough parking

do they get a breakfast in the pool everything so i will s stay it again

there is a pool.

the used of free wifi but the frequency very low

the snack bar was open late & the breakfast was easy to access

there was no ice machine in my floor. had to go down to the lobby s bar to get some.

free wifi speed was good it is pretty close to the san-jose airport and all the iconic places in san

room service

was very accommodating, overall my stay was wonderful, my kids are distance learning in hotel and wifi was fast

the spa was green.

spa was broken and was not notified until arrived at pool area

the staff were friendly and the pool & spa was nice.

there's no guest laundry facilities

early check in, friendly staff and clean comfortable rooms.

i enjoyed the spa pool

staff member was very helpful when checking in. pool and spa were nice.

pool and spa were perfect

is conveniently located, has a beautiful pool area, very friendly staff and a small but usable gym

great pool open 6am

they do have a great gym and wonderful out pool and spa area

pool not great

first room was very humid. had to switch rooms. could be more pet friendly

other than the bar was closed saturday night when we got back to the hotel around eleven but it wasn t a big

gym

room service only available at dinner

clean, comfortable, great location for sjsu and downtown, nice pool, great staff

upon arrival we learned the pool closed due to remodeling.

i couldn t see the pool because it was reserved for a wedding but i m sure it would have been lovely

no room service

rooms are spacious and in good condition

but do not expect much from breakfast, as well as gym is very small and the pool is open but not clean, for me

beautiful intimate property. breakfast was good- love the touch of miso soup.

the pool location and the hospitality room size was too small

wifi can be very slow in the evening. not very good mobile/cell phone reception in the room

rooms are great, pool area and spa is fantastic. one of the main reasons i book here.

the bed was very comfortable. relaxing spa and pool. enjoyed my stay very much.

pool and spa hours were not condusive to our schedule.

spa doesnt open til 10 am sbould open spa up earlier then 10 am

we enjoyed the spa and breakfast.

bad area, lots of ants even after spraying, not enough towels- no laundry

listed with a on site coin laundry, which is what i needed

roaches, no hot water , no room service, bad customer service, hazards everywhere

no room service

a little noisy as i was next to the laundry room.

the pool and spa was amazing

the wifi on 3rd floor works awful, you can connect, but can be disconnected after some time.

they also had a well kept gym and outdoor patio area

i didn t use them, but the fitness room and laundry facilities looked very nice

sometimes the the wifi would come come in& out...but overall our was great!.

not much. the wifi could be quicker.

loved the variety of breakfast

like always holiday inn have a fresh renovated rooms and free parking

the wifi was good

is too thrifty, elevator is not working for the two days i was there, wifi is so weak, room got too much perfume

the bed and spa bath !

room was excellent, bed very comfy, really enjoyed the spa tub.

spa tub was so nice

in room spa tub/ bed like a cloud.

great breakfast, happy hours, nice pool and hot tub, great

staff and gym were great. the beds were super comfy.

for parking, not mentioned whe n booked 25 a bit much for over night also expensive breakfast items,

gym, location, staff

i'd recommend a covered building parking and i'd say it's perfect!

liked there was a bar and food in the lobby

pool was frigid and spa was out of order.

pool and spa were cold

whirlpool spa not working properly. overflowing, no water to jets but only air.

room service, the meal was excellent.

staff were professional and friendly the rooms were clean and smelled fresh the pool was a good size and we'll

spa jets were not working

we used the exercise room, pool, and spa which were very nice

no pool, no gym, no lounge area

no pool, no gym, no lounge area

the pool, hot tub, and breakfast were all excellent