the staff was really nice and the spa tub was worth it.

pool and spa. no lawn chairs and spa and pool were not clean

spa tub is newer and room is spacious, larger suites are very, very roomy

the spa was dirty with scum. came back later and there was fece s in the spa.

booked the king room with spa and had issues each time with malfunctioning jets that only stayed on for 2

clean, very big rooms nice spa bath

spa bath is awesome

was a shortage of parking and we had to park across the street in the shopping center parking lot

i love the location and the parking was great!

kitchen was somewhat slow in producing the food, but we weren't in a hurry

upgrades were great- cool furniture! spa small but clean

that the spa was open

i hope they can make some of the rooms pet friendly.

lobby was nice but everything is closed. snack bar is open though.

the pool was very dirty. possibly because it hadn't been serviced yet for the season

the spa was amazing

the 5th floor pool and spa was very nice

the 5th floor pool and spa was very nice

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

rooms were quiet , pool was perfect for our group (though drinks are stupid expensive) but we got to walk right

a spa style tub would ve been nice to relax in inside the room after work

room was spacious, pet friendly and clean

pool and bar being open was nice, also a gas station and a applebees in the same lot

no towels by the pool

pool with cabanas wonderful

corner room, spa tub, and the blue led lights were nice.

the room doesn t have a tub and a spa tub as described

spa tub coughed up 2 huge hair balls just as kids were ready to get in

we enjoyed our jetted spa in the bathroom

extra for a room with a jacuzzi spa and unfortunately the water would only come out the shower and not the main

very friendly and helpful staff , tasty breakfast close to everything

the breakfast was good. there was a facility to workout, the room was nice and clean.

we even used the gym

no room service

hotel nicely located, at the heart of the city nice breakfast buffet

they do have a great gym and wonderful out pool and spa area

front bar never opened, and the other bar showed tacos on the advertisement but were not being served

room service was quite good but expensive as expected

lobby bar was also very nice

expectations of a business hotel, nice room, bar, restaurant gym, close enough to the office to walk

no room service

the pool is great

no room service, car service, pool , food , nothing

its one of the best locations in downtown san jose. close to everything. solid bar too.

we would have ordered room service, but because it was so difficult, we opted to have one family member go out

the pool and spa was very clean

bit loud in hallways and also sad the hot tub was broken and the spa did not have a option to pay a fee to use

parking was free walking distance to shops heated pool and spa wonderful

excellent customer service, close to the downtown, spa service highly recommended !!

accommodating staff. the room was clean and comfortable. pool and spa were fabulous.

went to the bar to have a night cap, it took a while before the bartender came to get my order

being able to order room service would have been great for breakfast

they need a better gym.

overt we-love-doggies selling, just easygoing professional staff ready to answer questions and be pet-friendly

i enjoyed the free parking and charging

room was incredibly spacious and the patio lovely to be in during the summer

there should b instructions on how to use the spa tub

breakfast sitting area was closed, so it was crab & go kind of bk.

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

room, which was huge, had modern accommodations with heated toilet steam shower jacuzzi bathtub fireplace and

the spa was broken. the food was cold. the iron didn't work.

paid for a jetted spa room. jetted spa didn t work

spa was great added touch. i enjoyed it.

if you have kids avoid this place at all cost, not safe

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i

the staff were friendly and the pool & spa was nice.

spa was broken and was not notified until arrived at pool area

the spa was green.

staff is super nice , awesome gym, safe parking

within 8 minute drive of levi stadium. bar and restaurant..

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different

listed with a on site coin laundry, which is what i needed

roaches, no hot water , no room service, bad customer service, hazards everywhere

bad area, lots of ants even after spraying, not enough towels- no laundry

a little noisy as i was next to the laundry room.

very good choice at breakfast, nice pool and spa and a good location

it s very clean, peaceful, and the pool & spa was amazingly warm and clean!

room was perfect, pool was great and the spa was good also

and then inquired about laundry and a workout facility neither of which this hotel offers

door slammed every time you open it and i mean the loudest sound ever, need towels so i called room service and

staff member was very helpful when checking in. pool and spa were nice.

i enjoyed the spa pool

pool and spa were perfect

paying for premium wifi

i was disappointed there was no laundry

the pool and spa was amazing

i get because of covid, no service or pool or gym

there is a nice sized pool and hot tub

it was exceptionally clean and the pool was very clean. love that

i wasn t impressed by their breakfast, but that isn t a deal breaker for me.

rooms are spacious and in good condition

pool, steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

-. kitchen is available -. quite big room -. gym & small pool is in there

steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

there's a mini living room, big bed, a pretty spacious work table, clean big bathroom and the kitchenette is

whirlpool spa not working properly. overflowing, no water to jets but only air.

pool and spa were cold

pool was frigid and spa was out of order.

just order room service breakfast, continental breakfast is so boring

$30 a day parking, no room service, restaurants close early.

we used the exercise room, pool, and spa which were very nice

spa jets were not working

we flew in and rented a car, the shuttle service was huge

free airport shuttle to and from

room was comfortable, easy access to the pool

asked for non smoking room

very comfortable nice pool clean

customer service parking area late check out

it was a non-smoking queen that smelled like cigarettes

parking is tight

the bed was very comfortable. relaxing spa and pool. enjoyed my stay very much.

spa doesnt open til 10 am sbould open spa up earlier then 10 am

we enjoyed the spa and breakfast.

pool and spa hours were not condusive to our schedule.

rooms are great, pool area and spa is fantastic. one of the main reasons i book here.