the room idea itself, spa bath on room, cool idea

was a spa room but didn t even have a bath plug for the bath

pool closed

wifi was so weak

tv didn't work & no wifi available

location and ev chargers

breakfast was included (takeout due covid), free parking on site

sized room, gym was nice and the breakfast was fantastic with lots of variety

wifi bad

free parking, free breakfast. nice location and rooms are great. great price.

wifi stopped was not working and staff could not fix it

swimming pool for the kids

was very friendly, helping an elderly woman with a walker get her breakfast and taking it to a table

very clean and friendly staff, good breakfast and nice pool

our room had a fridge which we needed for our pet's food

covid kids

very nice & clean. staff very helpful in getting all the snowbound cars out of the parking lot.

covid kids

location near subway to get to montreal city center, clear big room, ac worked well, swimming pool available,

stayed here for one night while traveling through montreal with our young kids

air conditioner vent is dirty and is with bad smell. hot spa is not hot.

spa was broken, but the pool was warmer.

impossible to sleep before 23:00 impossible to relax un the spa or the pool the kid make

nothing in particular, i almost always book there because the kids love the pool.

there were no tiwels in the pool when we arrived, so i asked the lady who was in the bar who to call to

the pool and spa is great and clean too

minor thing but the water jets in the spa didn't seem to work

was the perfect getaway with in room spa bath

the spa downstairs and the room was amazing!

spa and pool water were dirty on monday morning (grime/dirt on ceramic, floating *stuff*) but

everything. spa was amazing!!!

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

pet friendly and they provided food and drink container and a bed

gym is very basic

the bar could do better

hospitality from the owners, rooms are clean, beds and pillows are very comfortable, ample parking, and great

very nice rooms , clean and comfortable beds, easy parking and nice patio outside.

the wifi signal was weak.

need wifi more strong

would suggest a tea-towel in the kitchenette for drying dishes/hands, and perhaps some oil in the hinges of the

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

really liked the pool, spa and sona area

nice hotel is situated near big road but not noisy. wery nice spa and pool. poor breakfast.

the pool and spa amazing. the breakfast really good. the place is clean.

it was great to have included breakfast and the pool, and spa was amazing too.

the restaurant was great, loved the burger, and the bar staff were friendly and welcoming.

all in all hotel was great location was very easily accessed and free parking was super.

we enjoyed the room service

horton in same parking clean not smelly pool and sauna very clean sports room very clean bathroom clean bed

nice clean hotel with lots of parking

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

was very comfortable; and the shower was like a spa experience

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave

spa bathroom and wonderful kingsize bed excellent location central to everything

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi was a little spotty

wifi is not accessible

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

the free wifi and the cooked breakfast was a pleasant surprise.

such great pressure and a spa like feeling

great location, great spa especially paul was exceptional

husband and i fled our four kids to the oasis of the spa and hotel william gray

the spa facilities are wonderful too

got massages at the spa which was 10/10

i had a junior suite, which was spacious and, in my opinion, a great value

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

we had a junior suite with double spa tub and the drain stop and shower wand were both broken

the junior suite was very good with a fabulous bathroom including spa bath

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

the rooms are spacious and clean

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

room was like a small apartment with all the amenities, including a fireplace

enjoyed spa at sister hotel, william gray

the shower is a spa shower which was great after a long day of work

bathroom a bit small, but excellant spa shower

a spa shower

they made a recommendation for a spa nearby and went as far as booking it for us

was great - well appointed room with a fantastic spa like shower

minor: pretty sure (and i might be wrong) the fireplace/heater was supposed to show flames

free breakfast was amazing

everything except wifi

breakfast was definitely more and much better than expected and them bringing the basket up was

the spa bath could have been cleaner as well and the staff might want to add some bubbles with the room

i love the interior alot specially the lighting around spa tubud83eudd70

there's a small kitchenet but no coffee or muffins were to be found

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

the tv didn't work and the desk clerk was not helpful and the wifi was iffy.

well appointed rooms and the spa is superb

spa was great

the bathroom was spacious with a large shower and spa bath

the spa in the hotel is very nice

i took advantage of the spa which was lovely

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

hotel gault has a pet-friendly policy

gym was very tiny and packed with people

pet charge was steep

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff

free wine, the spa tub, staff were lovely

loved the suite and my favorite the jetted spa juacuzi tub

 the spa bath didn’t have any power to it

our spa tub wasn’t working and within five minutes maintenance was there

of complementary things i wasn't necessarily expecting; huge jacuzzi tub, half kitchen, happy hour drinks, etc

no information was given to us about the spa and other facilities which the property advertises on the website

after walking around montreal, it was a real treat to get into the spa

sketchy cable & wifi connection

great bed, shower, wifi =all

comfy bed with ensuite and kitchenette facilities, clean and tidy

spa in the hotel is shabby

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

the spa didn t work at all, and the water looked very dirty

also, room service was only pizza and burgers (and nothing vegetarian); you have a decent chinese

clerk was very friendly and accommodating even though i was disappointed with the lack of a free breakfast

terrific workout facility and spa i was at a meeting at the convention center this is really

a dislike; but would love to have seen a bar set up in the lobby where there are big tv s and lots of seating

too many kids in the pool

everything, booking to checking in to room service, parking to everything

get room service after 8:30pm

breakfast kitchen was shut down

very nice view from the room. easy access by car. good pool for kids

and the kids enjoy the pool

swimming pool and sauna much appreciated

facilities were outstanding gym was very good, sauna was great so much space everywhere we went

enjoyed spa water in the lobby!

very good for travellers with a pet

they didnt do room service so i had to ask for everything on my last day

spend a night for la nuit blanche and the kids are very happy

spend a night for la nuit blanche and the kids are very happy

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a

staff left stuff animals in our room for the kids which was a nice surprise for them

not even room service delivery

hotel design and decor was great! room service was great! ;)

menu at the bar was a bit ordinary for such a great foodie city

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

- excellent service - spacious room - loved the gym and the outdoor pool

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and

room, pool, spa and sauna were great

style and quietness. spa and pool are great too.

quiet and modern room, best hotel gym ever, nice spa and amazing staff

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge

loved the swimming pool, spa and sauna, as well as the playroom

the spa and pool are amazing...

the spacious room

spa facility

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

pool and spa were very nice

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

the pool area offered a whirl pool spa as well as the steam room

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

also the gym was well-equipped and in a nice facility

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the

thy don t have room service

room was spacious, two queen size beds is what you need when traveling with kids, staff is nice and helpful

indoor pool opens 9am-9pm we wish it opens late until 11pm

the lack of room service options.

is amazing and the rooftop terrace/pool/spa has beautiful views of the city and a very intimate vibe

the spa upstairs was a great addition

the steam bath, sauna and love the spa on the rooftop!

i loved my facial spa treatment and the jacuzzi, sauna and steam room

onsite spa was not big but nice

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

i think the pool might be a bit small for the number of people staying

bad wifi connection

went with my my 10 years old kid and her just had the best time ever , the pool amazing the room incredible

the thermal spa a short walk away was fantastic for a rainy day, i had the place to myself on a tuesday morning

the room was spacious and clean

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby

did not get to enjoy the spa & gym but the king suite was gorgeous

and because we were celebrating a birthday, we received some treats and free access to the espace thomas spa