the pool and spa amazing. the breakfast really good. the place is clean.

we loved being on the first floor because we had the parking space right by our back door

there was a pool and spa that seemed very well maintained

nice hotel is situated near big road but not noisy. wery nice spa and pool. poor breakfast.

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

spa and pool water were dirty on monday morning (grime/dirt on ceramic, floating *stuff*) but

was the perfect getaway with in room spa bath

the spa downstairs and the room was amazing!

the pool and spa is great and clean too

minor thing but the water jets in the spa didn't seem to work

the restaurant was great, loved the burger, and the bar staff were friendly and welcoming.

when we got there there was no parking as a big party was happening at the restaurant but ended at 9 so we

not able to leave my luggages at the hotel and i had to leave them in the car at the bell center parking

we enjoyed the room service

nice clean hotel with lots of parking

impossible to sleep before 23:00 impossible to relax un the spa or the pool the kid make

air conditioner vent is dirty and is with bad smell. hot spa is not hot.

spa was broken, but the pool was warmer.

close to most locations like : casino and biodome

location, pool , staff

the room idea itself, spa bath on room, cool idea

was a spa room but didn t even have a bath plug for the bath

- cleanness was worried. - wifi was poor, not possible to make a video call.

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the

pool was disgusting and not

the spa bath in the bedroom was very sexy

both room's telephone panel wasn't there; so you won't know what to press for room service or reception

can't beat the convenience- free parking right off the highway and a metro station across the street

limited breakfast offerings. hot cereal would have been appreciated.

the first floor inside rooms would be ok if people had kids, except room 145

covid kids

good size pool and fitness facility which we used

kids really enjoyed the stay although the pool was closed of covid

room was large and comfortable, wifi very good

it s also a genuinely pet-friendly hotel, which made my stay even more comfortable and convenient

spa tub was amazing

we got a delux suite and the spa tub was super loud therefore not relaxing

tub/spa wasn t working , the tv wasn t working (no sound), items in the room were broken and

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

staff was amazing! free breakfast was excellent!

out of service, spa not available

staff was excellent. very accomadating. good food. ok bar staff. loved spa extras

free wifi signal good spa treatments

spa wasn't open for the two days we stayed when the hours said 10-9 monday to sunday and i was

disappointed that spa was closed on thursday.

i love the interior alot specially the lighting around spa tubud83eudd70

the spa bath could have been cleaner as well and the staff might want to add some bubbles with the room

no wifi in rooms. and it wasn't as clean as i would've liked.

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

the tv didn't work and the desk clerk was not helpful and the wifi was iffy.

after walking around montreal, it was a real treat to get into the spa

no information was given to us about the spa and other facilities which the property advertises on the website

the room was clean, maybe some little repairs to do in the kitchen area, but otherwise the place was perfect

the mattress and pillows need a major upgrade. bathroom beside kitchen lacked privacy.

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

hospitality from the owners, rooms are clean, beds and pillows are very comfortable, ample parking, and great

very nice rooms , clean and comfortable beds, easy parking and nice patio outside.

liked the cleanliness and organization and the price point was great with parking

the kitchen in the common area was very well equipped

there was a kitchen with dishes and pots and pans but no coffee maker

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi is not accessible

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi was a little spotty

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

good breakfast, and a lovely pool

very friendly.clean and vwry stylish,love that its pet friendly

i did ask for early check in but it was only 30 mins

got kicked off wifi when streaming a movie

bartender was great

the spa facilities are wonderful too

to top it all off the spa was luxurious and professional, one of the best massages i ve had

husband and i fled our four kids to the oasis of the spa and hotel william gray

everything from the spa all the amenities, beautiful room perfect location

got massages at the spa which was 10/10

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave

was very comfortable; and the shower was like a spa experience

spa bathroom and wonderful kingsize bed excellent location central to everything

and because we were celebrating a birthday, we received some treats and free access to the espace thomas spa

the room was spacious and clean

the thermal spa a short walk away was fantastic for a rainy day, i had the place to myself on a tuesday morning

the hotel spa was a short distance away and services are discounted if you re a hotel guest

wish gym/spa was on site

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

i had a junior suite, which was spacious and, in my opinion, a great value

it was a spa experience

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

we had a junior suite with double spa tub and the drain stop and shower wand were both broken

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

the rooms are spacious and clean

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

room service hours could be longer.

were greeted by the receptionist and made a booking for spa treatments, which were excellent

perfectly decorated staff was so pleasant breakfast was perfect with fresh croissants, and the spa what is

spa and massage proximity. as well as breakfast and superior room

the breakfast and the spa was very nice

that we couldn't stay longer and enjoy the spa :-)

i took advantage of the spa which was lovely

the spa in the hotel is very nice

spa was great

well appointed rooms and the spa is superb

i've never had such a huge, and beautiful space

bathroom a bit small, but excellant spa shower

they made a recommendation for a spa nearby and went as far as booking it for us

a spa shower

the shower is a spa shower which was great after a long day of work

enjoyed spa at sister hotel, william gray

was great - well appointed room with a fantastic spa like shower

breakfast was very basic, probably not worth the bother, would rather have the room a bit

breakfast was generous & we thank you for providing us a wonderful stay

excelent wifi and shower

staff was extremely friendly and good with kids

is amazing and the rooftop terrace/pool/spa has beautiful views of the city and a very intimate vibe

the spa upstairs was a great addition

good: spa was delightful. remote with light and curtain controls was a nice feature.

onsite spa was not big but nice

the steam bath, sauna and love the spa on the rooftop!

the spa didn t work at all, and the water looked very dirty

spa in the hotel is shabby

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

see all the sites in montreal old and new clean comfortable and quite, good service and good for kids having a

if the bar was open late we would have enjoyed using it

bathroom/ spa tub was awesome

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

spa tub in the bathroom was fantastic. so much space in the room and bathroom. .

the spa bath was awesome

the spa bath and breakfast

our spa tub wasn’t working and within five minutes maintenance was there

free wine, the spa tub, staff were lovely

loved the suite and my favorite the jetted spa juacuzi tub

 the spa bath didn’t have any power to it

room service

terrific workout facility and spa i was at a meeting at the convention center this is really

even though my kids didn't eat very much, we spent over $100 on breakfast

location, the kids loved the pool food was great

room service orders that should have been delivered in the room when we were outside were never

a dislike; but would love to have seen a bar set up in the lobby where there are big tv s and lots of seating

location was great; perfect lounge and space; pet friendly; parking

spacious rooms and gym

better bar hours

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

pet friendly

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

also, i believe the gym could use some upgrading with new equipment

it was my first stay and first time without my kids

wish bar and restaurant were open business as usual

the only thing i could say is that the gym is tiny - jus one running machine and one cross trainer and some

enjoyed spa water in the lobby!

the food at a hotel, we had a party of 10 join us for dinner and everyone loved their food, the kids loved

they didnt do room service so i had to ask for everything on my last day

spend a night for la nuit blanche and the kids are very happy

breakfast included only for adults , not for the kids