the on-site spa was a nice addition

tons of cars parked in spa area parked overnight and moved out by morning

super comfortable bed with great linens. spa services were 40% off during our stay.

clean and comfortable with a nice pool

the cottage is decorated nicely, kitchen is well stocked, and the master bathroom s heated floor tiles and

very clean and the included breakfast was delicious

breakfast was good

tasty breakfast

was given the worst room, 103, on the first flow 10 feet from small lobby and about 20 feet from kitchen

it s in a great location too, staff gave us a late check out

the bed was wonderful and the spa bath was super

loved the spa bath

we had the spa tub which was very nice and a great walk in shower

room was very nice, clean, and spacious

the breakfast had all that we needed

spa services were best we ever had

the spa was wonderful

accommodated early check in and late check out for our kids to enjoy more pool time

the colonial breakfast and the warm cookies upon arrival were a kind plus

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

the spa bath was leaked slowly.

breakfast was good. in room spa tub was great.

also having spa bath was amazing & made for a very relaxing vacation

spa in the room was so awesome

i love the spa tub

good location with good facilities. pool, spa and sauna. close by shops and pharmacies.

pool and spa were very clean

the hot tub/spa was under construction in the pool area and didn t look good

& accommodating, the lobby was beautiful and perfect for relaxing & getting away from the kids for a little

honored our request for early check in and reasonable room location for guest with walking difficulties

nice pool and amazing breakfast

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

staff was very helpful and friendly. room was large and clean. . free and easy parking.

they even provided coloring pages and crayons which helped to occupy the kids

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

it was drafty, both in the bar and in the restaurant

room service & views

we loved our victorian room with a fireplace, it was beautiful

the room was awesome. fireplace,heated bathroom floors

they ran a courtesy car into town to save the problems of parking

the spa tub was difficult to get in and out of

the breakfast was excellent with many choices

room was beautiful, with a fireplace and sitting area

well prepared breakfast for

the breakfast was light and healthy

room was amazingly clean and the spa tub was superb

room was very comfortable, from the bed to the pillows to the spa tub

the spa tub was exactly what was needed after touring the mansions

spa tub was great

spa like bathroom & shower

breakfast was delicious and parking plentiful and close

the hotel has free parking and wifi

trendy. location. food. staff. parking.

also there is a large sitting room with fireplace on the first floor

we had no problem finding parking and didn't end up needing the parking that the hotel provided

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

locker room in spa was freezing

the spa staff and services were lovely and my daughter and i were treated like royalty

indoor pool closed..spa closed..

we enjoyed the spa and they were great with my 7 year old daughter who enjoyed a mani/pedi while i had a massage

as of june 12,2020, the pool is being refurbished and the spa is closed

not the spa like atmosphere as in the description

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

) they recently added a small gym, so that was a nice surprise

the room and spa bathtub

room had fleas. not well maintained. spa tub did not work.

the room had a jacuzzi as the provision for a spa room but what was missing was a least a small bottle

we had 3 wifis written at the back of the door and none of them worked

great location, close to everything, friendly staff, clean rooms, great breakfast.

they could have a few more seats around the pool, but the spa area is clean and welcoming

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

only elevator to room was a service elevator that regularly opened into kitchen

great location, fantastic breakfast and friendly staff!

the rooftop bar offers a spectacular view of the harbor

location is perfect, right downtown, clean, comfortable, spa tub and ac

not only did they carry our luggage directly to our room, but showed us to our parking spot right near our room

the location was wonderful, breakfast and staff were so kind.

the fireplace added to the comfort of the room

the bed wasn t very comfortable - it was saggy. the parking was tight.

didn't get the bigger spa tub we'd booked

quarters which was perfect for our family so that we could be together in the living room and kitchen but have

the parking was very helpful and the location was perfect

parking conveniently located behind the inn

the bed was comfortable, wifi was excellent (i was able to connect to an evening class with no issues), bathroom

this one mostly because it was beautiful, the bathroom is not huge, but i wasn t looking for a spa just a

wasn t at all luxurious as i imagined a spa hotel would be

the pool was heated and the kids had a great time

the staff and early check in, the comfort in rhe room

noisey neighbors. loud kids

for breakfast , but there s a great breakfast/lunch restaurant just 2 blocks away (franklin spa on spring

wifi was out during the stay, apparently out in the area when we asked about it, not told about it

would be super fun when we were younger and with kids

had a good size kitchen and big bathroom with large tiled shower

made this reservation because it advertised a gym on site

construction was going on. spa tub needed bleaching.

staff at check-in were great and the chocolates given to the kids for easter were a lovely gesture

stayed in a 2 bedroom unit - large rooms, extremely comfortable and kitchen well stocked with utensils etc

beautiful unit. easy check in and out. room was ready early. parking is a bonus!

the wifi sucked

wish we could have stayed longer and taken advantage of the spa and steam

oh and the spa is amazing

the spa was excellent and the restaurants were wonderful

also spa services on the premises

the spa services were excellent

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

my favorite part was the instant light fireplace - so cool

the fireplace in the room was what sold me on this place

i adored the fireplace and the view of the water

avery quiet despite being downtown and near bars and clubs. they were pet friendly.

the room was available for early check in which was great

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

very, very nice bar for an evening aperitif and nice restaurant

salon bar had a good vibe and kay was an excellent bartender

the fireplace was great since the weather was cold

parking was conveniently close and we appreciated having an elevator for our trips up and down with

would be good if you could key into the gym yourself as it didn't open until 8:00am

no gym!

had a complete kitchen with all electric fry pan no pot or pan to deal with no detergent to clean dishes with

the indoor pool and spa was a bonus

it’s a great location and kids love it.

great location, close parking, large rooms

lots of room to spread out with the kids

birthday get away in january, clean, large suite, pool was awesome at night and location to newport was 5 minutes

spacious

right on the water pool indoor/outdoor spa tub complimentary movie sauna large room with all the

outdoor heated pool and hot tub. also room had a spa tub view from room was beautiful.

the gym was upstairs from the pool and was so hot and smelled like chlorine

love that it offered a full kitchen.

parking in driveway or on street was nice

the location, the beautifully decorated home, the very delicious breakfast every day, and our wonderful hosts

hostess was super sweet, communicative before our arrival, and made the most delicious breakfast

wifi could be stronger.

breakfast was fantastic

it can be a little pricey. the spa is fantastic but a little high end.

and accommodating, from the valet staff to the front desk to restaurant staff through to the spa therapists

room location and spa amenities were sparse

spa overpriced

everything was great in the room, spa and restaurant. very attentive staff

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

we had room service ,few things missing from our breakfast we ordered but food was great .

the front desk staff and parking attendants are more than helpful and friendly

kind, professional and friendly, from check-in, to dinner/breakfast, to beach facilities, valet parking and in

impeccable service, wonderful dinner, breakfast and lunches

dirty place, horrible costumer service and no wifi

no wifi or unusable

it was a non smoking room but it smelled like smoke, the door looked like it had been broken into a few times

bathroom, not enough facecloths for 2 persons, no curtain on a window where a bright light in the parking lot

rooms can be better prepared and clean.. wifi poor..

amazing full kitchen, office space, full size sofa bed, just about everything was beyond our expectations

would it be possible to add more protein options for breakfast

bigger parking lot

very clean and love that it s pet friendly

great staff, pool, amazing breakfast and location

it is new, it could have used a support bar in the shower, and a luggage rack would have been nice

great location for golf and beach

rooms have one widow that looks right out with a large window onto a parking area, and the rooms have very harsh

wifi was high speed

more than enough parking

small kitchen

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

pool was small and crowded

the breakfast was extensive and yummy. service was very attentive. pool was great!

full kitchen and newly renovated rooms