the pools were dirty and the spa was really dirty

the room with a view to pool was comfortable and perfect for the trip , which was not for leisure at this time

room service was great and the housekeeping was wonderful.

is no microwave in the room wifi does not work spent s week there with the kids couldn't do laundry , the day

wifi was unstable

kids loved the pool, a couple of nights there was live entertainment too

ample parking, great tanning site, in front of beach

my stay with the kids was amazing a great place to spend quality time with the family.

only two pillows per bed, bed was stiff. wifi barely worked.

room overlooked parking lit

just stoning, every detail in the room was well selected, i felt like on a spa retreat place

loved hacienda tres casitas. the breakfast was always good and hot. the service was excellent.

very good breakfast

the road and parking were in bad shape

was amazing, and breakfast each morning was delicious

bar area right on the water

they were very concern of us due to our special needs kids

also the wifi was a little tricky

huge bedrooms, free parking and welcoming staff

great service, good food. very clean an i had plenty of space for the kids

they do not have a spa on location so it makes it complicated to get massage.

pool at the casita is great and we spent much of our time relaxing there

parking policies have changed

in our room either we had to use our own personal phone to get in touch with them, the don t do room service

the food was very good, room service was always on time and service at the restaurant was consistently good as

and tidy; even the paint job on the property was obviously professionally done, the pool and bar area sealed

restaurant and bar are both excellent

no wifi

the bedroom was large and comfortable, a few steps to the pool and the restaurant the next day had a good

really didn't expect anything other than a place to stay, but the room was right in front of the pool

kitchen missing basics- spatula, napkins, paper towels, dish towel

the spa was not available due to covid-19

there was a spa advertised but that was closed years ago they told me

spa was closed for renovations, which was a major disappointment

though advertised, there was no spa available for massages, etc

no fridge/micro in room. spa closed

and we don't found a appropriate parking because the parking lot was completely full for the casino visitors

no restaurant of the hotel except dennys and no bar except the casino

can t beat 5-minute shuttle ride on-demand to airport

small fridge, coffee machine great pool area for kids includes water park, plenty of free parking, great casino

location, friendly staff, limited but safe parking options, amazing pool, hammock on each balcony, and clean

s a cute property, great pool, with parking lot and convenient location

loved the gated parking for customers with no access to outsiders

perfect location and staff was amazing !!! pool was amazing and rooms as well

the second parking outside is not comfortable

i also used the spa and the massages

just thinking about the massages at the ni spa makes me melt into a ball of dough

and irving at the spa centre is an amazing masseur who really knows what he s doing - so much more than just

it has plenty of activities, a spa and various pools

the room features the spa products, which is a nice change from generic soap, shampoo, etc

nothing other than the cost of the spa treatments was quite high.

no mini fridge in room. no wifi.

having wifi was appreciated

was on their laundry, smelly and noisy

the pool is excellent as well as the opportunity to have a massage and yoga