nothing other than the cost of the spa treatments was quite high.

the pool was cool but so refreshing

there was no wifi in the room but we did have 5g/4g

everything was perfect.. no wifi so bring a book or two

it has not air conditioning, wifi, and you can t buy any drinking sodas etc

the breakfast..

kids running on the hallways, etc

free parking

staff was really nice and welcoming, really liked they had a kids pool very nice

free breakfast was nice

expensive food no wifi

to golf course, excellent food, and comfortable bed

casino pool and restaurant

is not really nice poor wifi connection even with 10$/day extension

staff was super friendly & helpful so much stuff for the kids to do

they do not have a spa on location so it makes it complicated to get massage.

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

i think it was in the area near the kitchen

the golf course was almost as spectacular

the food was very good, room service was always on time and service at the restaurant was consistently good as

there was a spa advertised but that was closed years ago they told me

spa was closed for renovations, which was a major disappointment

though advertised, there was no spa available for massages, etc

kitchen missing basics- spatula, napkins, paper towels, dish towel

the spa was not available due to covid-19

excellent and accommodating staff, charming public areas, lovely rooftop plunge pool and spa tub

the pool/spa and location

theres no spa and the restaurants are way to expensive for what they

only complaint was that the wifi was really poor in our 3 rooms.

the location and historical building. very convenient to restaurant and pool terrace too.

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

the day we stayed, they closed the kitchen for breakfast (no reimbursement)

roof top bar was excellent. staff was great!

good location, upstairs bar was nice

zen spa was also great, relaxing and the therapists very helpful

lovely spa services

i booked a 55 min massage at their spa for my birthday

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

zen spa facilities and restaurants

spa tub but no hot water available

not for kids to play in

i appreciated the free parking and wonderful room service breakfast

the rooftop pool is a bit small

spectacular views from the rooftop bar area

gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use

) also, it would have been nice to have espresso-based coffee at breakfast

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional

i expected to see better breakfast included

loved the spa massage

we made them at the desk directly with the spa and two days in advance

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

is centrally located with some parking spaces

wifi didn't work for a few hours tons of problems, when we told staff they said that they would

is nice because has slide for kids and bar in pool,beach on side is nice too

also at the pool they take your temperature and ask for your room number and name and you receive a wrist band

of the activities around the pool area never happened for kids even after asking about them and being told they

cove beach great for kids

verbiage at spa discounts is confusing.

pool options + being close to the beach

location and ambience at the bar on the weekends.

bring some smaller bills to use if you plan on doing laundry

wifi was down the 1st night, limited things to watch on tv

was hoping for a spa and gym

the design the pool the whole entire set up

paying over $1000 each time, i just wish the pool bar was open

breakfast to the room was served in plastic cups and burger packaging

breakfast was not good the eggs were two salty both times i ordered them, the bacon was greasy and

spa prices quite high so declined

they have a swimable beach that has some protection from the waves, the gym is great, and the spa is also great

facilities like gym spa sauna and pool

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

top spa in san juan

beach service enviance pool gym spa bar casino club restaurants do miss acai bowls though

i wish the spa was in the hotel. but it s only a block away which is not bad.

the spa was closed

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

staff at the poolside bar and grill were the best

excellent free wifi. very good staff. free breakfast was more than adequate. very good security.

there's a kitchen with a microwave

the breakfast could ve been better.

coffee maker should be available in kitchen area at least (kcup system even for a small fee)

location of hot spots, restaurants and casinos. walking distance to all stores..

the spa staff were skilled as well as polite, and even provided tips on where to find the best

there were no spa appointments available

my fiance dropped of key to the room at the spa to give after my appt

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

they should offer room