thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the whole hacienda is beautiful. the pool very relaxing and nice.

bed, hot water in the shower, good wifi, nice staff (except for the lady in the dining room)

to sleep in a pet friendly room regardless of being allergic to that

hot water wasn't hot in the shower, fridge wasn't cold, bed wasn't comfortable, couldn't use the wifi as it

there is no elevator. entry to pool difficult.

very nice pool in beauty garden

very old rooms no wifi and needs a lot of improvements

there is no wifi in the room either

i wanted a room with a kitchenette and the cupboards were very work and dilapidated

limited parking.

guest are allowed to smoke by the pool unfortunately all the odor of the cigarette accumulated in the hallway

pool looked lovely although we didn't use it

clean, spacious, had parking and the toilet did not stink.

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

parking was good

parking is easy and in front of hotel

great rooms. lovely garden and pool area. staff very helpful and efficient.

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

loved the pool

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

gym is extremely small and not well equipped

the gym by appointment only

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

everything was good, the room, breakfasts, wifi, the location.

parking, the room was big and very clean

the staff were accommodating, the breakfast had great variety, the beds were comfortable, the location was

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the

beautiful patios and gardens and a swimming pool to refresh after a day of visits

breakfast great

good breakfast, too

appreciated the free parking, too

the pool area is very beautiful

was really helpful as we had a very early start the next morning and they were kind to arrange a breakfast box

you're looking for a large hotel complex with a full spa area, this might not be the right place for you

bar none

breakfast, the best margaritas of our two week trip, very friendly and welcoming staff, great laundry service

the breakfast also exceeded my expectations

small little details like the complimentary tequila bar by the pool, the amazing breakfasts

the beds are wide and comfortable and there was a lot of parking space

the wifi wasn't very stable. it kept on crashing or it didn't work at all in our room

big parking space

easy secure parking

wifi connection was not really stable but this is not really a disadvantage.

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

a complimentary drink and canape early every evening brings everyone together in the bar

parking reserved outside

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting

the spa is there, too

ran out of coffee capsules for the rooms :( fortunately, there was always good coffee at the bar

beautiful oasis around a central pool with a stocked bar and delicious restaurant on site

the breakfast included a plate of fresh fruit, pasties, coffee or juice that were all fresh and tasty

wifi is not always great

spa is amaizing. location is perfect. bed are super comfortable.

the spa has a way to go, but will be a nice addition

the staff was couterous and the spa was divine.

pool and wifi both excellent

parking free wifi connection confortable bed service room

everything was great except the spa because the water was lukewarm.

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

kitchen was well equipped, the ac and wifi worked well

- there could be more options for breakfast - wifi didn't have enough ports, when you find a spot it works

complimentary breakfast was a bonus

no parking within premises, although a short block away

it is so close to the city centre and it has free parking which was great.

excellent elevator, good wifi, good location near the main square, very hot shower

pool needed better filtration.

and reliable wifi--the first time i've experienced this in 2 months in mexico

of light, open air spaces, nature sounds of birds, winds and water fountains, flowers, trees, great taste in

the pool area is beautiful and the spa area as well

the spa wasn't worth the price and they did the wrong massage

there's a spa on site which we did not use

very weak and patchy wifi. a little far from the centre.

the pool wasnt working, also the spa :(

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

we arrived very early in the morning from a long bus ride and could rest at the pool

a good breakfast is served by a very friendly hostess

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking available

still around merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

hotel is supposed to have a spa but we were not told

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed,

the pool did have leaves in it

good continental breakfast, friendly staff, nice pool

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

the hotel is wonderful and very historic but if you want a soda machine or room service, this probably isn

so nice to relax by the pool.

was near a lot of shops and restaurants and the valet parking meant that there wasn t any issue with parking

had three rooms, with a set of grandparents, then two families with tw kids each

cozy, good wifi, great location

breakfast was delicious ud83eudd24 and the chef super lovely

the private pool was dirty and did not drain.

quiet at night, strong and personal wifi (per room)

it used to have a parking, not anymore. it s overpriced. inefficient staff. weak wifi

the other pool by the spa was very nicely maintained and we used that one instead

the rooms are spacious and spotlessly clean

the food was excellent the pool was very relaxing and the spa was the best experience

the spa next to the big pool was not available either as some construction work was being done

are still under expansion construction (the spa is being expanded), and while we were there, the jackhammers

themed rooms with wall art in every room, great location, parking available, good wifi.

the breakfast is excellent

we had an early check in and mariela was wonderful in helping us.

we had no problem reaching the center on foot with the kids, in the heat - no problem

included breakfast had lovely fresh fruit, small amounts of granola and yoghurt, coffee/tea, which made it a

gym is in very poor condition, please work on it a bit so you can offer a real gym for the hosts,

just a few minutes of paseo montejo (walking) enough space on the parking place enough space on the rooms even

the outside garden is huge and the swimming pool is very good

at the pool bar there were no staff, i had to ask for service and, i had to stay at the hotel one night because

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

you need to be specific on the pet friendly type it is before making the reservation, they asked me for a letter

super clean, the bed and pillows were super comfortable. love the amenities, free parking lot

great gym and pool area

can't enter the hotel directly from the parking garage

good facilities- the pool and gym were great

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

at night, loud music from a nearby bar or nightclub played until after 01

parking is a block away, not right at the hotel

also there is a bar or restaurant next door that plays loud music

good parking for a car , near the hotel 3-4 min

wifi was not idealy working in the room, but fast at the pool and lobby area.

the best thing about this hotel is its central location and also, a free parking nearby

wifi was not idealy working in the room, but fast at the pool and lobby area.

the parking was free and secure

the location was also perfect: like 5 minutes from the city center with free parking (1-2 minutes walking)

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included