we loved the spa overlooking one of their cenotes, and the food and service as well

in one semi-open one, not sure about the other ones) - its own cave that you can visit with a (spanish) guide

the spa prices are very high even compared to 5 star around the world standards

nice staff, lovely pool and restaurant

the wifi was a bit bad when we came. but that is not a problem at all.

bad a/c and wifi location quite far from everything

the interior and all of its details, clean rooms, perfect outdoors and pool

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back

staff attention, breakfast quality, qty and variety

lovely pool and grounds

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough

free upgrade, much appreciated welcome drink, great staff! splendid room, nice pool

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

the bar was very basic and not able to make any cocktails besides adding mineral water

i loved the feeling of the place,beautiful pool and garden, classy bathroom

lovely to relax and have a drink by the pool in the afternoon

after breakfast service is finished you cannot get food, the snack bar only serves limited

i wish the bar had been open in the afternoon and evening

internet (no matter wifi or mobile data connection) is really bad in the room, you have to go out to catch the

wifi worked near pool

the only problem was the wifi didn t work, so we had to pay cash

pool area & onsite parking

spacious bathroom room with tv the pool parking spot very close from the center

parking in front of the hotel

beautiful and cozy rooms wide and clean swimming pool elegant structure

the place is pretty, comfy and well located, friendly staff and the pool is big.

awesome breakfast - best omelette we had in 4 weeks in mexico + really good coffee + home made delicious

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

wifi was a little spotty

wonderful room, really friendly staff / owner, easy parking

the morning breakfast was very yummy

another day asked for a massage at spa at 9am and nobody was available until 12pm

the grounds were beautiful, and the spa was a real treat.

the location is just our=tside of mmerida. the breakfast was good.

we used the laundry service and that was excellent too

breakfast average but pricy

in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

nice interior with kitchen but hadn t use it (no butcher shop nearby). close to a oxxo.

modern and new kitchen facilities. the lady on site was very nice.

quiet and shady property with a small pool, kitchen, and good neighbors.

looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ;

friendly and attentive, rooms got cleaned immaculately in the blink of an eye, wonderful pool, beautiful rooms

a little far from centro. too much music playing all day from near pool.

breakfast was perfect every morning

cameral breakfast: delicious and very good coffee absolutely recommend

the onsen/warm pool is absolutely lovely

no bar no coffee shop etc.

central location. comfort, cleanliness. secure parking included good plentiful breakfast.

the wifi cut in and out in the rooms

non smoking, very well run by friendly staff, excellent facilities, close to centre and car parking

beautiful, clean, good location, free secure parking, self service laundry facilities

the dining table setup for breakfast is beautiful

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

you could come and work remotely here in isolation - good wifi, netflix

the kitchen was very helpful

their wifi was down completely during our stay was impossible to contact our friends

the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance

the hotel really is an oasis from the busy hustle of merida, the bar and great restaurant offer great cocktails

the pool is chilled and very relaxing

parking is off site,

wifi did not work

would be great if the bar/restaurant area near the pool is finished

beautiful pool and lovely breakfast.

they accommodated when the breakfast wasn't able to be served at the hotel

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for

if you request in advance you can also join yoga every morning or book maya spa services

a little pricey and the hot water only warm came out. i had a room with a spa tub.

was nice, bed was comfy and the wifi worked

the living room furniture and bar area could have been better arranged and better stocked

room was very nice but the noise from the ventilator of the kitchen opposite our room was very disturbing,

breakfast was refreshing and filling and the pool was a delight

it was because there weren t many guests at the time, but the bar closed a little too early, as we tried to

we felt like they were unprepared for us in bar and restaurant

the staff was super kind and the food and drinks on the pool area fantastic

wifi was slow on some days and we had issues connecting to the tv.

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

we specifically chose this one because of the spa facilities

breakfast was delicious as

windowless rooms - no room service and very little service as so few staff in general (frequently walked up/down

we loved being in busy centro; nice breakfast

the guest kitchen is nicely equipped (though at least a couple of guests didn't bother to wash their own

love it ud83dude0d fast wifi place where you can keep cold water and get cold beers

you could need: centrally located, rooms large and cool in the merida heat, comfortable bed, good wifi, continental

the pool is small but was perfect for me

have some fresh morning coffee in the kitchen area

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

if i had to mention something it was the pool service could have been quicker

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

the laundry service we paid for was ok, not great

beautiful hotel. stunning pool.

chairs would be nice by the pool and if they brought refreshments

we loved having a bit of time around the pool to read in the late afternoon

lecanda is an adults-only oasis in the center of merida

breakfast was freshly prepared hot food with orange juice , fruits sectional of choice was

location, pool, english tv, food, friendliness

breakfast has to be better for this type of premise (to poor even if they include it in the price)

pool is still fresh beside the super hot weather which is nice in the afternoon when you need to

location, parking in garage

we used their spa services once but were a bit disappointed with the quality of the

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

the restaurant bar was also great and very attentive and friendly staff and tasty good value food and drinks

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

recommend this 5star delux hotel with fancy pool in center of merida

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

we booked a room with a spa bath and could not use it as it had cold water only

the wifi was good

pool looked like it hadnt been used in years and was not inviting at all

the area was safe, we had parking, and the rooms were very clean and spacious

you're lucky you get a room on the 2nd floor otherwise near the swimming pool or entrance area and it can be

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

the wifi didn't work well (or at all) in our room.

intermittent or weak wifi

our favorite part was the breakfast next door

very clean, lovely pool area

rooftop pool was clean and nice, really enjoyed it early in the morning and at night

there is a roof top pool

location is fantastic, and the pool up top is such a nice lookout point

the a/c worked perfectly and the pool was a great addition

nothing (maybe just clean the pool from all the little bugs..)

breakfast, it is not enough, so you have to order additional items.

has plenty of space in the parking area

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and

limited breakfast options if this is included in your price, unless you want to pay more

the wifi was very very slow.

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity

very pet friendly

wifi signal in room isn t always equally strong, and once the cleaners hung our wet towel (which

plus a nice continental breakfast spread in the morning

the hotel is a true boutique hotel offering 7 rooms, fresh daily breakfast, a pool and lounge area and incredibly

the only thing this place is missingif is a hammock above the swimming pool.

the hotel itself is beautiful an elegant colonial building with a peaceful pool area that feels like a private

the pool and amenities are peaceful

the rooms (and reception area) were cool without being cold, plus the pool was a nice place to relax after

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

the valet parking , great swimming pool , quiet location just steps away from the central square

the old men at the bar were our

the wifi connection and that the restaurant closes early.

beautiful courtyard with pool