the customer service was excellent as we arrived after the hotel's restaurent and bar had closed (and with an

the inn had a wonderful bar and restaurant on site and was located near the center of town with multiple

there is only street parking, and it could be blocks away.

nice bar an restaurant

location was nice, did not care for the parking.

web indicated the room would have a spa tub, but it did not have one

the fact that i asked and requested a room with spa tub and didn t get it

was supposed to have a spa tube

i booked a king room with a spa tub, when i got to the property i was informed that room didn't even exist

our room 111 was next to utility laundry room and water seemed to cycle on and off all night in the adjacent

the king suite with spa tub is close and priced well so that i can treat myself 1-2x/month

they were rude, false advertisement of a spa tub, reeked of pot smell

the spa tub was in the bathroom and it was small.

said spa tub but tub didn t work and the front desk said oh well

also, we paid for the spa tub room, and were told it didn t work after i was in it (my partner called down

smelly and moldy gym.

liked the gym facility, the fact it was pet friendly, the location was near duke which was the purpose of our

room service is limited need to call

friendly staff. the shuttle service to and from nearby places is great!

wish they had an indoor pool.

free parking (always nice more so now a days)

onsite parking

free parking, right choice for the move in

pro's to this hotel: location on duke's campus, free parking, large room with comfortable

at reception desk (restaurant list/area attractions) perhaps a simple juice, coffee and muffin bar or a signature

wish there were spa serviced

the rooms are very comfortable and clean, they have an indoor pool and spa and a very nice restaurant on site

it has all the amenities, including gym, pool, golf and different options for dining

location, proximity to the golf course. everything right there.

of special request by chef and expected order not delivered in manner expected food to be for room

gym was fantastic; lobby was really nice; plenty of space to sit in lobby or grab a drink from the

room service.

ordered room service for breakfast

it felt like a quality hotel and the pool was wonderful!

gym equipment needs an update

specifically chose this hotel for the use of a spa tub in the room

there were also pictures showing a rock wall by the spa tub but (at least in the room we were in) there was

spa tub had scratches and cracks in the finish on the bottom of tub

spa tub kind of outdated.

saw some damage around the pool and spa tub in the room, but nothing major.

the pool and spa area could use some updating

unfortunately the spa was down

no change machine for laundry use. maids didn t speak english .

laundry didn't work very well (although we did get it working to do one load of laundry - we were

one staff on that was new and had to wait 40 minutes for the assistance with washer and laundry room was dirty

it had a fireplace, sitting room and canopied bed

i didn t get my fizz that was part of the me +1 spa package.

spa not completely open

spa services are limited

wish we could ve enjoy the spa and other amenities but they were closed

i was put in a pet friendly room and there was an odor

and spa not in service due to not being inspected

staff was horrible and rude, breakfast served was disgusting and we paid for a room with a spa in the room,

was green and spa not working floors are super creaky and pop when walked on, can hear people walking above

pool and spa area was very unkept

breakfast

the clean and beautiful elevator to our room which had a magnificent view of a small pond and the pool

attempted early check in but there were no available rooms at the time so the only downside was that i had to

facility, spacious rooms with separate living room/kitchen area

love the room..pool location

(obviously there is a free shuttle for the airport

spa was not strong enough

the outdoor spa was not working. breakfast was disappointing.

there was no spa and grab and go breakfast only

pet friendly environment and the staff was very helpful

justifications for deposit, there was a pet fee and room fee

not very clean - the carpets, kitchen area and air vents were dirty.

security; no apparent exterior security cameras; several automobile breakins in the parking lot during our stay

kept general areas, good security, centrally located to airport/rtp/rdu/ shopping/restaurants, shuttle, quiet

really helpful staff, free shuttle is great.

the breakfast had a lot to offer and the hotel amenities pool, workout room were nice

spa tub in king room

outdoor pool.

clean room and complete breakfast

no wifi the whole time. call the front deck and no one came to look at it

overnight, my car was hit by a drunk driver backing out of a parking spot (saturday night on a 4th of july