clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

spa and sauna can only be used with additional cost

was very nice and approachable; plus helpful in changing our room on day 2 since the wifi (in certain rooms we

good breakfast and very pleasant staff.

a note explaining how to use the phone - specifically- what numbers are needed to dial to call room service,

spa facility and tahiti pools were not available

everything. peaceful, clean facilities and great spa and wellness centre

spa system was complicated and people there were not always nice.

spa was amazing

children, the water park, mini club, park- play area, bouncy castle, bumper cars, mini golf- kids loved it all

spa facilities really first rate

spacious comfortable and fabulous welcoming staff

spa , swimming pool , restaurant and bar

the facilities were great for families. the on site spa was a real treat for the grown ups!

the indoor spa and pool are fantastic

and cleanliness- friendly staff who couldn t do enough for you spa facilities were lovely and golf course was

facilities were very good, the spa again could not fault or the staff either, the bar again

staff at the spa aren t that happy and helpful

the spa not as good as expected

have stayed in la finca many times it s a beautiful hotel staff are lovely food is very good spa is excellent

lack of the spa was an upset, especially since i'd checked it's open days on booking

some of spa facilities did not work

rooms were very spacious and spa bath in the room is amazing

spa bath with shower over it

spa bath needed a slip mat in for people who used the shower

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

the spa was lovely.

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

the spa facilities were fantastic.

half outside warm pool was fantastic, loved it with the kids.

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

poor breakfast

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

first day we paid extra for access to different spa offers which was okey and not overcrowded

spa was amazing - pure paradise

the spa pools are amazing. the beds are so comfortable

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

we didn t feel we needed to buy spa packages-the outdoor pools were lovely and relaxing

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

central location, parking ok. room was clean

friendly staff, nice people, clean room, good parking

the location, food, pool, design was wonderful

honesty bar was super

there were only 6 rooms and we pretty much had the whole villa and pool to ourselves which was really nice

very peaceful sitting round the pool in comfortable sun loungers

the rooms are stunning, the pool area is amazing

bathroom had a nice spa bath which we would have used if we had more time

the pool looks great and the spa but we hand not had the time to use them unfortunately

very comfortable stay with a nice spa area.

the spa area loved the hotel in general it's my second visit will definitely have to come in the summer

should be offered at least at the checking and also at the spa after treatments toiletries were not available

is an authentic spanish hotel with rooms decorated in that tradition e

spa bath is worth every penny

the apartment's main room was small for a kitchen and a sitting room

the wifi worked well as did the air con which is vital in such a hot area

there is a lovely theatre bar in los banos de

the pool is lovely

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

great swimming pool , spa facilities as well

they had a very small but adequate gym upstairs on the roof

swimming pool, and spa facilities

didn t realize the spa was extra.

we had a massage at the spa which was also top class

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

beautiful spaceous rooms

water park great fun and clean, spa facilities excellent, food on site good, location to beach great, value

the spa was probably the best i have ever been to

kids spa was excellent. some amenities weren't open as it was out of season but still good.

bungalow is extremely beautiful and convenient for families ,comfortable beds , spa gym water park kids area

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

all the little quirky touches, the art, the pool and the gardens, how eco-friendly it is

no laundry service.

the room was very tastefully decorated and the pool area was beautiful

to the breakfast chef who offered to bring breakfast to my room because of a wasp problem by the pool

and giving us all the information we needed we will definitely visit again very safe and secure parking for

actually deserves the 4star rating unlike most that have it in spain

wifi signal is strong and stable

although we did not use the facilities ie cafe bar restaurant it looked excellent

good wifi

bar service was excellent and prices were very reasonable for a city centre hotel

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

would have a spa and menu for evening a bit different to day menu more of a choice

no tea making facility in room poor gym location no spa facilities

the pool is beautiful but the gym is sad

breakfast was delicious

would like a spa but is in town centre so not possible

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

bonus for us was zero charge to bring our pet dog, some hotels charge 20/25 a day for the privilege

comfortable bed, jacuzzi bath, breakfast, gym

wifi was slow

modern, spotless & spacious

there is a spa and pool next door you can go to for a few

location and spa facilities were satisfactory.

spa had an issue and we were unable to use

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

thought there was a spa but they only offered a small swimming pool and small terrace with only 3 lounge chairs

but 3 staff on reception only 1 on bar restaurant and room service not

the pool and terrace didn't open until 4.30 which catered more for corporate clients

not comfortable for families with kids

also, affordable ironing and laundry services

spa hotel, but charge for jacuzzi. should be included.

only issue we had was the spa was quite near to our room and you could hear everything that was going on and

blame covid but the spa was closed & restaurant closed at 10pm

food selection for dining; limited spa facilities

in a word, it sparkles

orange juice quality and the spa wasnt available

spa was closed and not in

swimming pools/garden area/spa facilities, were spotlessly clean, as was the hotel/bar/restaurant throughout

a bit out of date and weathered interior - spa was poor

weren't great, the food was cold and bland, also all the labels of the food were mixed up, the spa was closed

d love it even more if there was a swimming pool; there s lots of space outside for a pool

no pool, but a nice gym

no swimming pool

) good lifts, good wifi

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a

nothing, pool or spa only thing lacking

there was no spa as stated. no bar. no safety box no kettle - no body cream

comfortable beds. great location. clean rooms. decent wifi.

room service; we were not able to go out one night and ordered room service

also there is not a residents bar inside the hotel, but outside in another street

the free offer of a spa happened to be a 40 min car drive out of town with small costs when you get there

sushi on the menu for room service does not rock my boat

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is

times; colors of furniture and walls like in a prison (strange green); noise outside the window - bar open until

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

we loved the pool terrace, well worth a dip & the gym was excellent too

that room service was not available after 10

the laundry prices were a little high but we appreciate reasons for that

very clean, room was spacious and nicely decorated. pool on the roof was a bonus.

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

gym, across the street in the

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

the hotel has a gym and a sauna

advertised spa but it was sauna/steam room for extra 15

wifi didn t function

it would have been nice to have a bar and restaurant. free or cheap parking would also be nice.

there was a small issue with the wifi.

nice room, comfy bed. good location in the city. decent little gym

the receptionist informed us that that was no problem and that we could use the spa changing rooms but

spacious room, fantastic bed, lovely spa and friendly staff

i really liked the massage and spa in the basement

i used the spa and it's not just good it's best i have been to throughout spain and i travel a lot

the spa and loved the roof top pool and bar, so relaxing and clean

could have done with a spa for all those tired golfers coming back from a hard day's golfing

lady at reception told us directions to the spa / gym and when we got there it was closed for 2 months

.. nothing... i would have liked to use the spa but it was shut

was closed, advertised a spa and wellness but we were told they no longer supply these options

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

free wifi and ac

breakfast in cage next door, excellent coffee and croissants

bar downstairs offers breakfast and evening meal

bar or restaurant open

breakfast next door, the room has wi-fi, a tv and is very clean

arrive to find the spa and pool we re not in use

excellent location, pet frindly, good parking

swimming pool area with seating and a bar with cheap drinks

also the location was perfect pet friendly

view from the terrace on the first floor was on an interior 90ties style pool and gym

couldnt use pool as freezing

the rooms were individual villas with cute little plunge pools

once i opened the gate i was greeted by the mini pool

just had trouble with wifi in room so no tv.

the gym was a real bonus and very well equipped, this will be a number one choice when staying in the

was very thankful for our room upgrade, also the spa was very well maintained and clean, the staff of it are

sitting out side in the cold for drinks, not enough things to do , no one saying they had a gym to use

new a/c, good wifi, nice pool and kid area. all rooms with a sea view and balcony.

sea view, clean and comfortable rooms/beds, mini fridge, air conditioner, tv, pool, food, and they did events

kids can get out

parking an d lovely little pool but no bar or snacks an no smoking an only a few sunbeds

wifi was very weak signal and not working and very very slow breakfast was very poor

very clean, easy parking, good breakfast and good value for money.

location, lovely pool area as well

swimming pool, clean. cleaning very good daily.

was very impressed lovely spa bath

super clean swimming pool and not very crowdy

receptionist was friendly and flexible offering us an early check in if needed

they said had a cafe in the bar area the kitchen was closed on the occasion we tried to get food during the day

the gentleman running the bar was cheery

spa could have a steam room as an added extra

spa charge was ok but the allocated time was too short, if you want to go in and relax an hour just

obviously payment for spa treatment is required

spa facilities could be bigger! more activities available on site would be nice?

only an indoor heated pool which is part of spa and extra

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

clean, comfortable and close to airport. good value breakfast. wifi good.

so noisy with so many kids

very modern free wifi in rooms

amazing pool

asked for an early check in

it has a large swimming pool with a spacious terrace

reception, bar area and pool area was excellent

the drinks at the bar are great value for money and the selection is also very good

spa bath was a real treat highly recommend the suite

spa , shuttle and mini bar and tv all great

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

the spa pool was absolutely

the spa and pool were not open during our stay