the spa pools are amazing. the beds are so comfortable

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

old hotel in amazing spa complex

first day we paid extra for access to different spa offers which was okey and not overcrowded

to use spa facilities, these were shut on the day we arrived website did not indicate this

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

poor breakfast

the spa was lovely.

the spa facilities were fantastic.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

half outside warm pool was fantastic, loved it with the kids.

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

central location, parking ok. room was clean

friendly staff, nice people, clean room, good parking

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

spa bath is worth every penny

fantastic swimming pool

pool was ok

loved the cosiness and the location plus the kitchen facilities and it was great it had wifi.

there was bad smell in the kitchen and bath room area, when arriving.

lack of the spa was an upset, especially since i'd checked it's open days on booking

went for a winter spa break- which looked amazing value for money

rooms, the floor tiles were very effective & unusual (had not seen anything like them before) the spa bath in

rooms were very spacious and spa bath in the room is amazing

spa bath with shower over it

bar is not expensive and restaurant is again not expensive

staff especially the man on reception who also worked in the bar and restaurant

the wifi connection in the room was very slow (in the restaurant it was much

there was also a play area for kids

location was excellent and car parking was free

spa was excellent

you can do everything without leaving the spa complex

amazing spa with lots of history and amazing staff.

friendly staff and amazing spa experience with the local speciality archena massage

well-maintained hotel set in beautiful, peaceful spa village

you for everything, quiet number , friendly staff , spa is perfect

hotel was situated in the spa complex

we got a free access to spa instead of a main inside pool, which was on maintenance..

all spa facilities were up and running

hotel and rooms were great, the spa was lovely and relaxing and the pools were too

as well as the fantastic swimming and spa facilities, there are 3 hotels, restaurants, shops, bars

when we checked out we were still allowed to use the spa for the whole day. very peaceful.

the cleanliness and quality of the spa facilities

easy access from hotel to spa and good facilities

i love the relaxed, old fashioned kind of spa feel:)

would like to return when spa reopens

the spa to be open more frequent, but maybe because it was february

comfy bed pillows, friendly staff, warm and cosy room, excellent spa facilities.

easy check in using the covid restrictions fully understand why spa and restaurant not open but excellent places

excellent spa facilities as really cheap to use

spa and sauna can only be used with additional cost

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

no wifi on 4th floor

very quiet. dinner served in bar area.

wifi works well

spa was problem

the spa was great

the hotel is new and modern. has a spa and gym for a few.

spa had an issue and we were unable to use

there is a spa and pool next door you can go to for a few

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

thought there was a spa but they only offered a small swimming pool and small terrace with only 3 lounge chairs

same as other hotels in the area, the pool was closed due to summer not yet

had a sandwich in the bar area but it was quite poor

its a nice but old hotel with good location. wifi works really well

staff at the hotel bar and restaurant didnt meet my minimum requirements, customers that had been waiting for

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

would like a spa but is in town centre so not possible

quiet and near some nice bars and restaurants

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

bonus for us was zero charge to bring our pet dog, some hotels charge 20/25 a day for the privilege

actually deserves the 4star rating unlike most that have it in spain

parking places and really poor gym but it was a free one so can't complain

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

4stars and no room service at 11

wanted to have an early lunch at the gastro bar but they weren t serving it yet when we asked even though it

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

no tea making facility in room poor gym location no spa facilities

would have a spa and menu for evening a bit different to day menu more of a choice

excellent hotel, well organized with clean facilities. very nice swimming pool and gym.

wifi also 10/10

nothing, pool or spa only thing lacking

there was no spa as stated. no bar. no safety box no kettle - no body cream

room service; we were not able to go out one night and ordered room service

gym was good facility also

cathedral is just charming and the hotel is all you expect : modern, clean, excellent breakfast, gym, and plenty

the free offer of a spa happened to be a 40 min car drive out of town with small costs when you get there

times; colors of furniture and walls like in a prison (strange green); noise outside the window - bar open until

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

the wifi kept dropping in my room, for the rest everything was perfect

poor wifi sign of 2nd floor

the wifi and breakfast were good

was good, but would have preferred it rolled in with the price of stop over and i thought the late check out

no swimming pool

facilities for breakfast outside if you have a pet

the hotels details it says the bistro bar is open from the morning till 11pm

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

the hotel has a gym and a sauna

gym, across the street in the

advertised spa but it was sauna/steam room for extra 15

wifi didn t function

the gym

they gave us early check in. quiet location. ideal location close old quarter

it was clean the a/c worked good wifi

we travelled with our pet which was welcomed (had to pay a deposit that is fair and full refundable when we

the rooftop bar was a nice touch too

there s also a well-equipped gym, free to use

pet policy is not friendly, rather tolerant

beds were comfortable, nice gym, the breakfast buffet was awesome, and the small rooftop pool was a very pleasant

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

wifi was good

the hotel has parking as well

only could only wish to see a swimming pool installed as it would make this the very best roadside hotel ever

choice of eating in a hotel dining room but we chose the bustling, friendly bar (same menu)

was closed, advertised a spa and wellness but we were told they no longer supply these options

could have done with a spa for all those tired golfers coming back from a hard day's golfing

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

.. nothing... i would have liked to use the spa but it was shut

indoor swimming pool and spa was close

great new property for the area. good food and gym highly recommended

the garden of the unit was very nice it had a plunge pool so in summer it would be really good

the rooms were individual villas with cute little plunge pools

couldnt use pool as freezing

the gym was a real bonus and very well equipped, this will be a number one choice when staying in the

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

hotel has a weird smell - in the halls, in the pool area, spa area, etc

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

food in the restaurant was really bad. spa was cold.

spa was closed

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

we loved the staff in the bar and the access to spa room and loveky room with bath

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

the spa was closed.

spa and hamman were closed not much to do in alicante

spa tub and body products were present

- wifi connection is really slow - spa area is very small

internet is a bit slow. would like to have an easy accessible menu for room service.

room with needed necessaries, well working wifi

the wifi did not work on my phone.

was a short wifi outage but that was being sorted by an external company

wifi signal was very poor

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

would be amazing if there was a pool / spa onsite

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

hotel is pet friendly, i m traveling with dog

lovely location. lovely staff. lovely breakfast. room was extremely comfortable. loved it

bar only open 2 days a week. spa area is only one sauna.

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

room service didn't show up until early afternoon, but left a message around two that they couldn't

big bathroom with thermal spa bathtub

had a double room with spa bath

we got a very comfortable bedroom with a spa bath

just a drink and slice of baguette and even though the spa bath was lovely, it took quite a while to actually

spa bath in our room was amazing and great value for money

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

beds, great location, good wifi, very personable staff, very good views

i cannot say more, very good wifi

the breakfast is really delicious with a lot of variety of food and the dinner as well

noisey bad hours for restuaunt and room service

friendly staff, great location, relaxing, spa perfect

staff was super helpful and friendly. spa was very nice!

the spa with the views of old town is amazing and the stuff really friendly and helpful.

fabulous spa area and rooftop bar from which you get a perfect view of the castle

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff