the spa by the pool stopped working after our second day.

pool and spa areas sitting rooms are excellent

spa was a little small and beds a little firm.

staff, swimming pool, hot breakfast, library.

any standard - it was on the ground floor facing a daycare (probably 15 feet from the window) so kids were

unfortunately the spa wasn t available during our visit but understand that it will open soon

hotel room had to offer so far and we look forward returning and trying the restaurants down the spa when it

loved the space in the bathroom and double sink

i would also love to say a kudos ud83dudc4f to spa serein for the best massage ever & to hallie massage masseuse

the rooms were very spacious, clean, and nicely decorated

i liked that we had a view while sitting in the spa tub

really liked the rooftop pool and spa - water was nice warm for cool october evenings

we stayed in the spa jacuzzi room and it was anazing

we had one of the premium spa rooms - although the price is higher than we would normally spend it was an

spa tub in our room with magnificent views, noon checkout and breakfast included

the building's spa was better advertised than the hotel

no spa / no hot tub.

see all of it, and am looking forward to our next stay to finish the glass 'tour', and to use the spa treatments

room was very nice and updated to our standards and the lobby ,bar restaurant and day spa are

comfy beds, great customer service... would be nice if the spa was open on sunday...

hot tub spa broken . noisy break open until 9am. closed early and

bed spa tub

spa tub was dirty, i just had a feeling that maybe due to staffing not as much time is spent

the beds were very uncomfortable. the spa was broken.

shower in spa area only ran cold.

room was much smaller than it looked in the pictures, same with the pool.

didn't really work, breakfast/gym wasn't available via covid-19

and definitely do not travel with your kids

nice pool for kids. good food value.

and bar closed at 10pm

comfortable beds, live the spa tub

the pool & spa were also open, though i didn t make time to use them

the spa in the room and the front desk they were nice and friendly

under construction and i was not notified. spa tub was dirty

the 24hr pool/spa was nt available/open until the morning we left

location for shopping, restaurants, korean spa 100 yards next door

super nice staff, great breakfast, and nice pool/spa area. the room and bathroom were clean.

price, good staff, free breakfast, free coffee, hot chocolate & ta in the lobby and the pool & hot tub were open

just saterday and sunday breakfast too late but front desk made it work so really ok

tub & pool and laundry open for use

outdoor pool not heated properly and spa jets did not blow hard enough to create bubbles

about esa accommodation before booking, i was told that would be fine and was later charged a pet fee and told

the pool and bar tender were super

breakfast was good, the dining area is very comfortable and accommodates a big crowd

parking

truly made the small get away gift and turned it into a spa get away with the jacuzzi in the room

didn t like the fact that i paid for a room that was suppose to have a spa tub, but when i get there they said

and paid for spa suite didn t get it and they refused to compromise, room had horrible odor room fan was

spa and shower

breakfast is fine and acceptable

dispenser was empty, tissue box had 1 tissue left in it, key card was unreliable, pool and spa were closed, ice

the location along with the view and the spa tub

it was clean. good wifi. great shower head.

no hot breakfast no gym facilities

breakfast was really good their coffee was the best available at all hours i'm a big coffee

we got a room with a spa tub but the tub was very small even for me and i m only 5 2

how the lady at the starbucks breakfast bar treated me she was so rude and judgmental

their pet fee was a non refundable $150

a great hotel, nice pool, comfortable beds, spacious room and clean

had specifically chosen that hotel and confirmed when i arrived, that the bar and restaurant would be open

we go to alot of spa rooms. it was extremely clean and comfortable

friendly staff. clean and comfortable room. swimming pool and spa open 24 hours.

staff cleanliness of facility polite really there for you you won't be disappointed with the spa

pool and spa hours and the relaxing time.

love the spa bath in the room!

look, it isn't a resort spa hotel, it doesn't try to be, it's a very well executed, cheap-ish and cheerful

always had coffee and free laundry

i love the secure parking

lots of trouble with wifi dropping out on my ipad

really nice place to stay, friendly hotel employees, simple and healthy breakfast served.

the spa tub what a great way to relax to bad i couldnt of stayed in that the whole time

we wanted a quiet chillin' night watching movies from the in room spa tub and got exactly that.

good location and parking

parking was good and location was good

help very accommodating nice clean room comfy bed and pillow hot showers great breakfast

the view from the 9th floor roof top pool/spa area is beautiful.

room- comfy beds, we had spa tub in room

would have liked to see the spa and pool open later.

little pricey for every game.trains were loud from our spa room. not a deal breaker though.

allowed us to check in our luggage early as we came in from our cruise and they called us when they had a room