dispenser was empty, tissue box had 1 tissue left in it, key card was unreliable, pool and spa were closed, ice

the location along with the view and the spa tub

great location, due to covid-19, breakfast was a disappointment.

the location, style and breakfast

breakfast was really good their coffee was the best available at all hours i'm a big coffee

the spa tub is single use, and should state that. we like to stay at places with spa tubs for 2

booked the spa room and the spa tub didn't work

booked a room with a spa tub and a fireplace and got confirmation from booking

location spa n hottub were nice

kids really loved the variety of waffles

spa and sauna coffee location and view

like that all of the staff are very friendly from the front desk clerk to the staff serving breakfast

the parking lot wasn t the best but not a big deal.

loved the lift for handicap accessibility into the pool

breakfast area smelled greasy in the morning.

bed spa tub

spa tub was dirty, i just had a feeling that maybe due to staffing not as much time is spent

i liked the spa jetted tub in the room i got

shower in spa area only ran cold.

hot tub spa broken . noisy break open until 9am. closed early and

microwave was dirty. spa had quite a layer of scum around it.

above sink, microwave had food stuck to the inside and pool was too cold and spa was not working

the kids jumping around in the room next door echoed so loud, we thought someone was jumping above us

the chance to view future rewards to come..fyi..did not have the kitchen

wifi didn't work. key didn't work twice

no swimming pool and spa was outside and secluded.

enough venilation in the room to accommodate the spa bathtub

jet spa in the room we stayed 3 nights

the in-room spa tub was great. comfortable beds and pillows. very clean.

the spa tubs in the room

loved the spa and the coffee and tea in the

location and access to gym and spa next door.

incredible location is the best attribute. free access to the amazing gym/spa across the street.

access to a great gym across the street with hot tub, 2 swimming pools and sauna

love the gym access

gym and spa on site at the hotel

room unapologetic staff no restaurant service as advertised spa receptionist had no knowledge of products on

spa was already booked, so reserve ahead if you want a massage.

wish there was at least one option for breakfast or room service for that

room service, no help with bags and luggage carts very difficult to steer, restaurant not open

loved the beautiful historic hotel in a great neighborhood with a cool bar nice spa and salon

room service was somewhat limited in what was available

the exceptional staff is the only thing that made me continue my reservation here (excluding laundry service)

i loved the room, lots of space if traveling with a pet.

a coffee shop and bar conveniently accessed through the lobby

room was newly renovated with a huge spa bathroom

room service, the bathrobes, delivery laundry service on an off day, everything.

the room, amenities , location was perfect-would be nice to have a small bar within the inn but there are plenty

we really enjoyed our sunday breakfast via room service

nice bathroom, mini-bar & prompt room service

the spa bathroom was amazing

the spa king bedroom. the clawfoot tub was amazing.

unfortunately they did not have the spa or massage available as advertised.

wifi - free if you join their membership program, o/w $12-14/day

friendliness of staff well appointed lobby & bar & happy hour

stayed with my wife and two kids, close to the market, felt safe and secure even in the heart of downtown

great location, clean rooms, decent gym. lovely view from the rooftop bar.

- gym was good

stayed with my wife and two kids, close to the market, felt safe and secure even in the heart of downtown

great location , great rooms , wonderful gym and steam room .

however, would come here again to eat and spa but probably not to sleep

small swimming pool, the spa close at 8pm

from the porter and the doorman to the front desk to the spa staff were kind and considerate in typical 4 seasons

the spa was excellent! the staff very polite and friendly. the food is excellent too.

wow factor; sterile decor; hard to find room service menu; no do not disturb tag; inconsistent info

wifi is present but not amazing - the login portal didn t work that well and i could not get it

no real room service

the hotel is almost perfect. perhaps they could work a bit on the gym on the third floor.

the bar wasn't open during our stay which would if been nice for an evening chill

but turned out to be sharing with a big group (kids and all) in a minibus and paid the same

the spa tub, the staff, and the comfy room

we loved the spa and used it nearly every day

spa bath

we stayed in the spa room- the bed was large, the tub was great

room, spa tub in our room, view, staff

we have to show era at the spa

great bathtub. spa style.

golf and spa centers were closed for a private event so we could not make the most of the facilities

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

golf and spa centers were closed for a private event so we could not make the most of the

friendly, highly professional service, beautiful, tranquil rooms with spa like bathrooms

not just a gym and hydro-pool

to have an upgrade so our rooms could be connecting- but the hotel never changed it so our kids were in a room

we took advantage of the shuttle service to explore seattle and the room service was fantastic

room service breakfast was not quite hot enough both days, though it arrived quickly and tasted

room- comfy beds, we had spa tub in room

little pricey for every game.trains were loud from our spa room. not a deal breaker though.

would have liked to see the spa and pool open later.

the view from the 9th floor roof top pool/spa area is beautiful.

the dinner at the restaurant was super good and the roof top pool/ hot tub was amazing.

pool and spa were just right temps and there were plenty of towels; like the sauna and

the spa services were less than good. definitely would not go again.

spa and pool are a 5 star, and get your breakfast at the shuckers

we were separated from our kids and it made the whole experience anxious

i think the kitchen staff/head chef forgot what a luxury experience is/or should be

the rooms were very neat and clean. the spa bath was amazing.

a better selection of bath products for the spa tub would be nice also

the wifi was terrible and kept my phone from working. so, i had to opt out and use lte

a few clicks of the remote and no clear warning, my eight year old son started watching a kids movie that ended

however this incurred their usual $5 room service fee which i

and room service delivered the tastiest spicy bloody mary s my friends and i have ever had

there is 24/7 room service, but it doesn t indicate what on the menu is available

steak from room service

desk did their best to accommodate our room requests even though they were sold out and offered a late check

out noise issues, late check out, etc

fitness and spa facilities

the room was huge, with a full kitchen, laundry facilities, a lounge and dining table as well as a large bedroom

room was large, 2 bedrooms, 3 large screen tvs, with a kitchen, laundry machines and balcony plus great facilities

the apartment was stocked well and the kitchen had everything needed to cook meals

however, there are in unit laundry/dryer, kitchen to make the stay feel like you're home

the spa was wonderful

room was spacious

the room was very clean and spacious

had breakfast at ruth cris, which is attached to your hotel

rooms and bathroom spacious and clean. free wifi

no pool or spa available

the water was very cold but not so cold that our kids wouldn't swim

space & roof top pool/gym

no place for dog to go bathroom and it s a pet friendly hotel.

parents were there but did nothing to stop the kids

it was in a great location and we loved the spa facilities

front des gave me a card with qr code to let me know where the spa was but i couldn't decipher it and still

location pools spa room

24 hour pool/spa was awesome

i loved that the sauna, spa and pool were open 24 hours because i got back late and was still able to utilize

the hotel had character and the restaurant had a good selection for breakfast and impeccable service

deal, including breakfast at their nice restaurant

enough beds for family, pet friendly

it took 2 phone calls to remind the front desk to deliver my clean laundry.

staff was helpful and accommodating. rooms were clean. pet friendliness was a 10/10.

spa and fitness facility

the pool and spa are so relaxing

excellent location and love the spa and fitness facility !

spa services and staff were excellent

no soaker tub and wifi is extremely slow at times.

bed was super comfortable and the spa bath was so great after our long walking days exploring the city

very noisy air-conditioning. in the evening no restaurant, nor bar nor room service. overpriced.

historic hotel ,great staff ,the food was great ,morning breakfast buffet, delicious great craft cocktails from

the bar was closed

we enjoyed a complimentary buffet breakfast, that was great