jets on the spa didn't fully work.

the spa tub.

the spa in the room was great!

the light switch in the bathroom turned on the light over the spa which was next to the bed

spa tub in the room

very spacious and clean

spa was perfect

the pool and spa was nice

better equipment in gym

great location, clean and with good breakfast and free parking included

spa issues

spa was over crowded with children since pool was freezing

the heated spa and breakfast

pool was closed, but they did work with surrounding hotels to let us walk to their pools

the smell coming from the laundry room

good location enough parking

no breakfast or laundry facilities on site

no coffee pot, towels are thin, no elevator for 2nd floor, ac motor was noisy, wifi was spotty

parking is easy and close to room

parking no coffee pot

pool and spa were clean and the maids did a great job

spa was down our entire stay

the jacuzzi/spa was nice but

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

to this wuhan virus, the pool, spa and restaurant were not open to the public

very homey super comfortable bed loved the room spa was amazing

the wifi was bad

roaches in the rooms. elevators don't work. no laundry room. even though they say it does.

of laundry/housekeeping was too close to rooms

the staff were amazing , the location is convenient, the pool and the spa are the best.

-location for csuf graduation(s) -pet friendly

i wish the pool stayed open 24 hrs.

early check in for bon voy members wasn't until 1pm & i had limited options w/ room handicapped

i loved the breakfast bar variety

love the fact there is a gate to park inside. i love the spa rooms and they are totally cool

i love the room with the spa tub!

the cleanliness of the room the spa was wonderful but needs more towels

price and spa bath

spa tub room was perfect and it was nice and clean

liked the size and layout of the room, the size of the spa in the room, but i wish that the spa had some jets

a view of the wall and couldn t keep our curtains open because of guests going to and from the pool

love the underground parking garage, felt very safe

parking was a little limited

parking was in unsecured areas for our vehicle

spa was closed wanted to relax and soak, but not the end of the world we just re ajusted our

only one tiny issue the bar by the pool was not open.

room service was terrible

i had to wait for maybe 25 minutes with two sleepy kids for the return of the bus

we have 2 young kids and they were very accommodating

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the pool and spa area was awesome

the spa was open for guests until 11, and amber waves was awesome!

kids loved the pool area as well as gym

gym is great even though they need new equipment

spa was great after the parks!

they had a pool and spa very good

the spa and pool were good size and fully functional

the pool was super clean the spa was super hot everything was great about this location the complimentary

the staff were always so helpful and the laundry facilities were a bonus

the spa was a great way to go after 2 days at disney

pool was closed due to bees (i was there for 4 days)

the gym is very small. the breakfast

building is very safe as the pool, exterior doors, common bathrooms, gym, and elevators all require room key

the room was cozy and spacious w/trundle bed, which was perfect for our kids

pool and spa area.

the room was spacious and the beds were comfortable

wished that the spa was a bit warmer

the jets in the spa didn't come on when i pushed the button

pool and spa were clean and warm

to disneyland multiple times in the day the waffles for breakfast were incredible heated pool and spa spacious

the pool and spa area was lovely too

spa didn t work, rooms very noisy

wifi was hardly working but i never complained as i have unlimited data plan and turned on my phone

no room service done as we stayed 5 days

also it was under renovations so pool and spa were closed, but that wasn't communicated on the site

the bed, the spa and the pool. staff were friendly

display from the pool was spectaculer, beautiful friendly staff, restaurant a++, awesome pool, spa and fitness

bed is so comfortable and big, the pool area and spa is open 24/7

also had ev chargers

temperature of the spa was too high, and the fact that my room key wouldn t open the door of the building

i really wish the spa was open after a long day walking

had some issues with our wifi but we re able to get it going

need to wear a wrist band to the kids water park and the staff is very serious about you keeping it on

wish they had room service.

swimming pool a lbit small, though spa was a bonus bistro food was a little disappointing

were uncomfortable, barely any phone reception or wifi in the hotel,had to go outside to talk because they cut

coffee bar could be open earlier

the waterpark pool was an added bonus for the kids

we always travel with our kids & my kids loved the place

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and

the heated pool and slides were fantastic

the staff turned on the heater in the spa it was great

very disappointed that the spa does not get warmed up until after 4pm

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

spa was nice

spa was half full and cold, no mention at check-in when asked front desk for towels

location to disneyland was not too far. walking distance. refreshing spa water in the lobby.

close to disneyland, rooms are spacious and updated

though the pool area was well kept up, the spa was a little cooler than we are accustomed to.

the pool and hot tub were clean and well maintained

the kids

the pool was heated and you can easily see the fireworks from the 4th floor if the little ones are too

late check out no problem

don t recommend this hotel because of bad customer service and room service they offering valet parking only

the setting is very much that of a motel, and the pool is small but still serves its purpose

the surface of the pool deck was a little dingey, but the pool and hottub were both nice enough and in a great

asked for a bit later checkout , they said no even though room service doesn't make it to the room till almost

mostly quiet besides one day that some kids were having some fun upstairs

pool area is in middle of parking lot.

the pool is salt water, very clean and perfect temp

mostly quiet besides one day that some kids were having some fun upstairs

wife and i stay in the spa room every weekend and we always enjoy ourselves

spa was disgusting ended up cleaning it and not using

the idea of the spa tub is cool, but it was small and odd shaped

tv was broken in the spa tub rental

the spa tub was a good bonus and reason i booked .

also loved the bunk beds for kids

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

we loved the pools, the closeness to the park (our room over looked it

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

the spa was dirty

pool and spa well maintained

and spa

outdoor pool and hottub are really great

breakfast was good and the bloody mary's were delicious

too much chlorine smell in the indoor pool & spa area. needed some extra ventilation.

pool and spa the breakfast buffet and close to disneyland

location and indoor pool/spa was nice.

more choices for breakfast.

laundry was a little expensive

noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre