good spa facilities. decent facilities.

that is not well contented with the pool and the lake

the location was good and the room was excellent. the wifi was good.

mention of wifi at check in

would be nice if they offered a deal with the golf course

had lots of parking and in excellent location for mountains and nearby town

- parking - reception area

they also have a big garden and plenty of space for parking

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

breakfast was delicious and filling

breakfast was sumptuous

exceptional breakfast! very fresh and delicious.

breakfast was amazing

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

the wifi could have been better, the neighbouring bar was very noisy.

hardworking polite helpful staff behind the bar downstairs in reception

the wifi could have been better, the neighbouring bar was very noisy.

place with a magnificent view, excellent staff and amazing breakfast

the pool was really nice, there were several options for the breakfast.

stay and great breakfast

had to miss breakfast as it starts in the hotel at 9am

of the features in the pool didn t seem to work

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

the pool is fantastic, the garden is perfect

breakfast limited to bread and coffee

the swimming pool is pleasant when temperatures are high

pool with a beautiful mountain view, open in the summer

location is awesome and how peaceful the nights were. breakfast was ok.

amazing views. the swimming pool was a paradise.

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

no pool but we located very nice public outdoor pool about 2kms from hotel

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

breakfast was in a bar next door with bad service and a minimal breakfast

also pet friendly location, we travelled with a dog

hotel is clean and pet-friendly

at the end of the stay we were charged eu 50 for spa services

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

our room was spacious, and had a wonderful view of the lake

spa is an extra charge of 20 per person

the spa was exceptionally expensive for a basic pool/spa/sauna

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

fridge there but no option of a mini bar or room service

beautiful location great pool very good breakfast

great breakfast

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

the spa was not open when we stayed as we were out of season

30 staff friendly pool closed spa good but difficult to book

spa was very nice and relaxing, also the views and the green surroundings

location spa breakfast

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

wifi password was not easily visible

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

comfortable bed well equipped kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

location, staff and gym facilities were exceptional

room was located near to a late night bar that is very noisy until 3 am

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

spa dont work every day

lunchtime menu was limited. spa was not open all day every day.

the spa is for extra fee for hotel guests

spa was a bit of a letdown

that the spa wasn't open during the week days only on weekends

had the only suite which was lovely with a four poster bed and a spa bath

large space and private lift entry

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

good wifi

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice

wifi is fast

laundry facilities were a bonus

looked a large hotel & boosted room service

staff, location in the city center, rich breakfast, wifi

the wifi was very slow and almost non-working

location perfect and we loved the spa circuit

the spa facility was excellent and reasonably priced

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the staff were all fab and the spa was lovely after a day

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

the room was lovely; bathroom was spotless with a spa type shower

brilliant location. luxury spa for two in the room. valet parking.

spa bath, double shower and quality toiletries

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of

loved the spa bath

good shower and wifi

gym wasn t very good and treadmill didn t have a power cord

an excellent central location, attached garage ( for those who drive ), good wifi and ac.

so you don t need to call room service every time you need to make baby food

and even for the travelers with kids, like us, great place to explore from

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

spa facilities were amazing, excellent value

the spa didnt have space available and needs to be cozier and the breakfast was already closing the

use of the hotel spa was not included in the price.

we paid for the spa which seemed expensive at around fifty euro but ended up having it all to ourselves for 2

despite the building being quite modern it still has great style and the spanish feel

pool and sauna hours are 1700-2100.

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

plenty of car parking space with a nice drive up the hill to the hotel

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

young kids, the stairs were a bit tricky and there was no baby gate but that was no fault of the host

was a 10, i look for comfort and again a 10, i look for a location away from the city with free parking, again

young kids, the stairs were a bit tricky and there was no baby gate but that was no fault of the host

the kitchen is very well equipped

she adviced us about free parking in segovia

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for

nice garden bar near the pool for an evening drink

nice garden bar near the pool for an evening drink

everything was excellent despite unusual layout the pool was incredible

no smoking area for bar when weather inclement. breakfast expensive.

we liked the bed comfort and the spa bath

very clean well appointed rooms. lovely breakfast.

when we arrived into our room found the room service options were fascinating, which included a range of

parking and that's it.

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

bed was comfortable and the food i ordered through room service was better than expected

property claims to have a sauna and gym

no complains. perhaps the gym could be somewhat better equipped.

it was nice to have a gym in the building even tough it is very small

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

helpful staff, clean and good wifi

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

room service never answered the phone when i called to order dinner.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no room service

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

the was no room service option either

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

s not possible to get a coffee until 11 when the bar opens

spa is not included in the price and children are not allowed to enjoy it

the spa facilities were closed due to covid.

also, it's a pity that the spa wasn't open

room are spatious enough to double as an apartment and the staff are extremely helpful

was fab very spacious and comfortable and all facilities in room excellent

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

room service is supposed to be 24 hours but when i ordered at 5am it's closed

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

great facilities, good bed, great sauna and gym

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

wifi is really pathetic in the 3rd floor

wifi didnt connect in my room.

also wifi is terrible, the signal comes and goes from time to time

wifi was not available

wanted to have massage but the spa was closed

restaurant excellent, so was the spa and views from the 26th floor

the spa was a bit overrated in my experience, so i probably won't repeat that

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

spa facilities were out of order during our stay which we were very disappointed about due to it

spa was not working

the spa was not available

spa facilities very basic and should be open all of the time for free. breakfast over-priced.

the spa center is not working.

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

spa is small

spa center is not well considered- there is no lockers where to leave your personal things, you

the spa area

they dont have spa n massage

we opted to pay for the daily breakfast option and got room service for some of the nights and the food was

couldn't use the wifi once and had to connect my laptop to my own phone network.

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

no free access to spa area.

spa treatment was below average

spa prices and timing

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout

the hotel is comfortable and well-equipped, with facilities like a swimming pool and gym

wifi was really really slow and unstable

no room service

nice cafe next door for breakfast and lunch

loved the rooftop pool and bar area

else, specially the location and the breakfast

my son used the gym which was good

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in

machines in the gym didn't work well and location is not near a lot of restaurants or stores

very good breakfast

wifi was slow but that's the only bad thing i can say

reservation did not include breakfast

room service was very efficient and friendly, everything i asked for was delivered in a timely

location, excellent food, especially lunch and breakfast

was a bit disappointed to the fact that there was only slow speed wifi included

room service never took too long

shame no pool or spa to relax ud83dude14great

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

i can think of except for the fact that there is no sauna, fitness room or swimming pool, which i knew before

locaties, great athmosphere and breakfast

pool was pretty tiny but cool (6 person max