it was under construction and i had read that they were working on the pool and the exercise area, but i had

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

customer service,great.fantastic buffet breakfast

breakfast was good except no coffee.

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

grab n go offered a pretty good variety. pool was open and spa was great. close to i-90.

the spa was nice after a long day of driving

pool spa area closed 4 days. no hot tub even tho it was advertised no trash daily cleaning

disappointed about the spa not working

comfy bed gym and pool

upgraded our room to a king suite with spa tub

stayed in the king spa room it was terrific

paid 250% for a spa tub room and the tub just spit out black gross stuff from the jets

spa tub had dead skin coming out the jet so i ever used it that was the reason for booking

i loved the spa jet bath, the quietness, the staff, the location & the cleanliness.

also had very good wifi

the wifi connection

loved the baked goods in the kitchen late

wifi did not work. the pillows were so awful that i still have a neck ache. replace them!

breakfast was delicious, staff very nice, inviting, friendly

my room was not made up the first morning and the pool/spa was out of commission.

my husband and i went to the pool and spa at 9:30 at night there was a young couple had a speaker hooked up to

pool and spa closed, ran out of food at breakfast

love staying at this hotel however it states that there s a game room, a pool and a spa, however, there is no

he have laundry machine in the ground floor plenty barking areas the fitness center and spa was

breakfast, parking, staff

that delicious breakfast i'm a big boy and they kept me fed

not be available and that was one of the main things we were looking forward to doing with our kids

plenty of parking and in a good location as well

the breakfast wasn't longer

the spa bath

the spa tub was very nice. size of the room was nice.

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the spa tub was great - although i had to clean it.

the spa tub is falling apart and the bed is very very outdated and uncomfortable

very clean facilities, including pool and fitness center. lounge and bar space were nice.

luckily there s a great little coffee/bagel shop across the parking lot

they need to state the pool is down and there's no breakfast included.

it was super easy to find, plenty of parking and a quick check in

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

the spa tub

specifically rented room for spa tub which was non- functional

spa tub nozzles kept falling out

the non-smoking room smelled of stale smoke

long term guests were smoking pot and milling about.

the jets in the spa didn't work

pool & spa facility was closed poor water pressure in shower

jets in spa too high,and grit in bottom of spa.but not enough to not be enjoyable

great hotel. breakfast was excellent. love pool spa area too. very family friendly.

good pool and spa area

excellent customer service. clean pool & spa mostly good breakfast- many choices

wanted to go swimming but the pool and hot spa looked murky and uninviting

spa rooms are perfect for a parents get-a-way from the kids

parking lot

the hotel advertised having guest laundry

issue with our jetted spa tub in room but was able to clear up on first night

bed was hard the spa tub i thought would be bigger.

spa tub location cleanliness very nice staff

park that was hard was parking and trying to find a place to park because parking lot was always full evening

parking was free, but is shared with other stores in complex, so finding a spot close to the

we stayed in king suite with spa tub

the spa tub was awesome

the spa tub was awesome super clean and nice staff couldn t ask for more

clean and very comfortable. spa tub. we stay here every time we go to new york

very spacious

the spa services was really great, the masseuse knew what she was doing and was very attentive to

a place that lists spa and fitness as a major offering the gym was very bad

the hotel, parking, gym, room, rooftop

a place that lists spa and fitness as a major offering the gym was very bad

the river view, large room, huge bathtub, free parking, clean, massive windows