spa bath, amenities and furniture, big room

the room was great with the spa bath

spa tub was big enough to fit 2 bodies

free parking

the free shuttle service was greatly appreciated

scheduling for spa and entertainment hours was not well advertised or made known

restaurants and spa services were closed.

only thing that kinda was a bummer is the ice spa is not open

little scramble at check in and no information about tge hotel amenities parking spa restaurants bars ect

the spa was great and the room was beautiful. we enjoyed the house wine.

i liked the spa tub in our room.

wifi was a little weak in our room but not really an issue for us

the gym was just a dirty room with an elliptical and a couple of weights and foam puzzle pieces on

patchy wifi.

great parking lot size for downtown

pool and spa were closed

pool and spa have been permanently closed

free wifi

i liked having a kitchen

breakfast consisted of small granola bar only

and the spa has plants growing in it

the bathtub didnt even ever fill up with hot water we didnt have a menu in our room for room service

location and friendliness of staff. gym and pool too

needs urgent renovation of reception area, restaurants, gym etc

breakfast was okay. location was quite good. bar hours were below expectation.

loved the pool and spa facilities--great lap pool and sauna

i love the kind friendly staff from housekeeping to the crow s best brunch and spa personnel.

the ladies in tbe spa area downstairs really stood out

location in anchorage downtown, very spacious and comfortable rooms and bathrooms

room service breakfast eggs were cold and the sausage was very unappetizing

sign posted above the hot tub stated the hours for the spa were until midnight

also there is no coffee bar available in the hotel, the closest is across the street

are now trying to charge for parking

there was only one staff that was a bit rude to my kids when they went to go swimming after 10.

excellent property with a great breakfast

we were told that because we were staying for long enough we could use the spa at hotel next door

for some than others) but the big surprise was the complimentary access to a full fitness and spa club just

the wifi was not good at all

the bed was very nice, large flat screen television, kitchenette with keurig was a nice touch

liked having a little sitting room and kitchenette

so the spa was not

spa wasn't working. felt more clinical than family. restaurant was more a cafeteria.

overall, the location, staff, pool, room service/restaurant and rooms are great.

nice bar

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

room with spa tub

the spa tub

pet friendly establishments are always a huge bonus

shuttle service, friendly staff, room was cozy, yet spacious

fitness center was not open due to covid, but thats understandable.

the spa bathtub.

paid for the spa bath and the bath didn t work

read online that they were pet friendly, but the hostess at the front desk told us no pets in spa room

allowed pets with a low added fee. clean, fresh and nice even in a pet room.

the lack of rugs or carpeting in the rooms

that the room was over charged and didnt have a spa tub like the ad stated

location, view,breakfast room friendly staff

laundry room could use a refresh

great breakfast

and breakfast facility easy to navigate with a walker

rooms and beds / nice and clean / close to airport / pool and spa area

there is a pool and spa that is great to use after a long day

wifi was down for most of the stay

pool access

liked that it had an indoor pool and gym but was not able to use it

the food the staff and the room were awesome. thanks for the in room service we requested!!

kids were literally jumping above us

parking lot noise during the night.

on site, great food and quick room service

the airport shuttle was excellent and prompt

the continental breakfast delivery

breakfast box was a little disappointing

breakfast was okay for a little drop and go

nice breakfast 4

the host made sure to provide our to go breakfast at a very early hour as we had plans the following day