pool and spa was under construction

booked a spa hotel room and when we checked in there was no spatube in the room

there wasn't spa tub in our suite as advertised on your site or theirs

hot tub was only about half full and the chemicals were to strong there was also not a spa tub in the room like

great pool and spa hours and also great food

the restaurants are bad, the spa has no personnel, the gym is substandard and the elevators are out of order

charged a resort fee when the pool and spa are shut down for long term major construction work

was good other than the pool and spa was closed due to construction

the walkway was not working and the pool and spa was closed

also the spa was really relaxing

we didn't like that it didn't have a pool

the staff was extremely friendly and i love that there s a gym

no pool but price was right

tight parking in my semi

breakfast could be a little bit better with more options

friendly, helpful staff - very clean, updated, more than i expected! pool, etc.

don't like that the bag breakfast is limited

a lot of construction workers which was fine but some sketchy people walking around parking lot and sitting in

parking and access to room

the breakfast was excellent and convenient for my

spa and pool area

breakfast delicious, clean, and such friendly people

hotels have opened the pool area

the lemon water in the lobby in the evenings was a great touch and the on-site site bar was also welcoming

liked that they had coffee at all times of day. had a place to do laundry if needed it.

we loved the steam room and would have gotten a massage at the spa had we reserved a spot sooner

loud neighbors that let their kids run up and down the hallways

great rooms, enjoyable bar and restaurant, very helpful staff

great breakfast one morning on the way out, with great service

the breakfast was lame. offer something healthy along with pastries! my wife is diabetic.

the shops, restaurants, coffee shop and gym are so

needs cleaning and updating walker exchange service very slow and not large crowd ( ordered from kitchen vs

that the pool was closed on a hot dayud83dude15

pet fee $75 should be disclosed up front as it nearly doubles cost of room

room size so it was super roomy for my family of 5, i'm guessing because it was summer and the pool was closed

cost of parking very expensive pool area not maintained well through the

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

it is a very busy hotel and the pool was freezing!

i requested and received a late check out for an extra hour

my wife used the spa

spa and steakhouse on site

the spa was beyond amazing

what i mean by the comment is that it took several calls and several days to book the spa along with the room

also the spa is incredible

room was spacious and comfortable

breakfast was awesome so was the price we enjoyed the spa tub

the spa bath tub

my room was very big and had the big spa tub i loved and bed was very comfortable and clean

the spa tub was the best part

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

i paid for the king room-deluxe with the spa tub

luv the big/spa tub helps relax

the only thing i can say good about this room was the spa tub.

convenient location, clean room, spa tub was great

spa in the room

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

the room itself was clean and enjoyed a nice soak in the spa tub

i love the spa tub

spa tub

liked that they allowed my pet to stay with me, one person out of out of five people had a personality

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

room was dirty i had to clean everything and the spa tub didn't work

and the spa tub is worth the money

they have a laundry room which is very convenient

guests just 3 flights of stairs that were covered in what i can only hope was dog pee, parking was scarce,

a bit disappointed by the lack of pool/ whirlpool

communication and maintenance. pool had food laying around garbage cans over glowing ect

the gym was nice and the bed was very comfortable

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

price was good, pool was fun and great for the kids