the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

the pool was amazing!

loved the view from the room and the breakfast area

breakfast was nice, healthy and delicious

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

had an issue when we upgraded to the cabin the spa bath is not a hot tub and the water ran and remained cold

nice breakfast included

- other guests have no respect, their kids litteraly scream at any hour of the day and they wo'nt do anything

breakfast was good - we could either eat in the kitchen or outside in the garden to enjoy the view

kids could play different games, ping pong, billiards, they have met other kids, there's plenty of

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to

breakfast is delicious

wonderful beds, good storage, great shower, beautiful finishes, delicious breakfast in the beautiful restaurant

everything was great, the staff, the location, the room, the breakfast

the breakfast was amazing !

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

the staff were very accommodating and the pool and gardens were beautiful.

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

the pool, sauna and peaceful location.

super friendly, good breakfast, amazing view and location.

pools are ok, the spa is half built, restaurant food was pretty bad

they have sauna, tudor, swimming pool, jacuzzi, small, spa (extra charge), game board area, good breakfast,

of facilities including pool, jacuzzi, spa and closely located to the rock and short drive to guatape

spa tub on the balcony! nice big queen suite. the view is outstanding!

were unhelpful and at times rude, the jacuzzi had beer cans and cups scattered around it, the spa facilities

hot water for spa which was a shame we tried all evening the staff we very helpful and tried the next morning

beautiful private bungalow, outside spa bath, magnificent views

breakfast is complimentary and delicious

friendly pet dogs at reception also a plus

slightly disappointed with room number 6 : - difficult to adjust the shower temperature - wifi not working -

the breakfast and lunch was great and their food taste super delicious

it takes along time for room service

room service was awesome and the menu was delicious

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

and a breakfast scheduled by 8:30 am was served around 11 am

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

de guatape and the restaurant on site provided amazing scenic views while you eat the included breakfast (which

comfortable parking area, and quite large

use tuck-tucks (a little local taxi) or your car (they have a large parking up there, along with a lot of cafes

they serve breakfast and lunch

i think that the wifi was very poor so hard to listen to music, etc.

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

the breakfast is great

check-in experience to breakfast, everything was great

no wifi

safe parking

the staff set up a fireplace for the chilly night

view was beautiful the staff was very friendly and helpful their new spa room it s

camila, santiago and bar staff were top notch

one highlight was ordering room service the carrot cake was spectacular

the breakfast was delicious, and we loved our balcony

views run by roberto the hotel manager the restaurant delivers a really nice meal and thou breakfast is not your

the wifi fluctuated in my room and there s a small hill type of entrance if you re not in car but

poor wifi

parking was not easy access and to make u turns is a challenge, specially with large cars.

breakfast had no tea variety, and they charged us extra just for a second coffee

the breakfast was quite disappointing, and surprisingly, the coffee was not great which is

pool lacked sun . road to hotel very rough a bit out of town

the pool and spa were nice.

wifi went in and out and we had trouble connecting to netflix regularly on the tv

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

desk clerk didn't seem to care when i told about the loud motor bike's in the parking lot and i also spoke with

tasty and big breakfast with some fruits, juice, coffee, cheese, eggs, pastries and bread selection

included breakfast was very good

first of all the bed was totally uncomfortable - mattress sinking in the bed with a metal bar in the middle

breakfast was delicious

the hotel has a private parking which is very convenient and staff is really nice

to find, parking on site, stunning views from the hotel as you have your breakfast, actual hot, hot water in

the property at 6 o clock no hot water i pointed this out to the staff and nothing was done the wifi was

the pool was great the view was incredible

main things we didn t enjoy were: - the wifi was terrible and no service or wifi in the rooms - they have

room was located below the pool and bar area and due to the excessive noise from the music was imposible to rest

the pool and sauna

you're out during the day, it's practically impossible to use the spa facilities because they close so early

the spa is very good and the breakfast also very very good

new rooms well designed a few steps from main square room a bit small breakfast late and so

very clean, very nice service and nice breakfast! awesome spot to explore the city!

breakfast doesn't start until after 8am which means if you want to get to la piedra when it opens

not so much quantity for the breakfast

the kitchen always offered delicious high quality food

we booked a romantic dinner on the lake and alex was great (also at breakfast)

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

we really enjoyed the privacy with spa on the deck

the spa didn t work

spa could never really get hot as there was limited hot water

the spa was a great bonus

spa didn't have a cover

the breakfast is very simple but it s fair considering the price

nice view from the terrace where also the breakfast is served

nothing ! horrible organization horrible parking the breakfast was good

wifi, hot shower and comfortable bed

to go out at night i did go to the great hostel bar lounge next door and i met great peoples too

spa service and location

perfect location, and perfect for couples, have rooms with spa bath and nice lake view

room vas tiny but tidy, breakfast in the hotel restaurant with nice view was ok

to top it off, the wifi was terrible at all times of the day

and breakfast more then we expected, however it is very traditional colombian breakfast, if you still

the lack of an amazing spa , it s just what is missing !

elevator music by the pool

the sky-pool was spectacular

there was even a squirrel that visited at breakfast time for some mango and banana whilst we enjoyed eating in

food was fine, room service was amazing

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

the view over the lake is spectacular and we enjoyed the personal spa on the top of our cabana as well as the

view, bed was super comfy and breakfast was delicious, spa bath was good and they light the fire for you at

not each cabin had a good view due to the trees. swimming pool is too small for swimming.

especially in the kitchen

great wifi

we didn t order dinner and they texted us and asked if we wanted food before they shut down the kitchen,

later during the night when we requested room service we got to meet milo who is adorable and visited us the

fantastic location, healthy delicious breakfast

breakfast exceeded expectations

good wifi

fun room with spa tub

- car parking

service, living room, parking for bike, cafe and the host was amazing

we rented a motorbike during our stay and they have parking available for us to use

laundry help was prompt and i was amazed because the weather was damp

the private outdoor spa was a nice touch which was nice after a long day walking

service, installations and breakfast

good breakfast

breakfast was a traditional american breakfast with coffee and an orange juice

it was all wood inside, had a king-sized bed, a bar fridge, and a spacious deck with sunbeds and a jacuzzi that

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

pool, picture view, polite staff, and friendly management

had internet issues which made the tv inoperable the menu was very limited the pool was not

love the pool rooms food

the room, the pool, the view

in the pictures, it is really difficult to get there due to the unpaved roads , personal is nice, breakfast is

is average but not bad, the hotel doesn't have a spa (just room service), and the water goes out of the shower

i loved the property and the staff was great. wonderful breakfast and beautiful amenities.

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

the pool area is a mindblower breakfast included, exceptional buffet, exceptional staff you would

you can get room service, but the menu is a bit more limited

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

hotel wifi was also top

hotel was super clean and the room service was amazing

in addition the room had another door to undergound parking lot, we were not able to lock that

the breakfast was good too

shower and breakfast

awe some typical colombian breakfast

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

breakfast was amazing

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area