breakfast was wonderful, they even asked me if i would like something additional for my breakfast

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

what they offer on the page is not what you get, we travel late with kids and we get there and the room is not

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

the last day or our stay we found out (when we saw a car parking next to one of the rooms) that there was

only , so i am not sure why it popped up in my search in booking, since i m traveling with 2 kids (and i am

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

awe some typical colombian breakfast

breakfast was good too and check-in was quick and easy

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

breakfast was average

breakfast started immediately upon request

room very comfortable and delicious breakfast

short drive to the airport. lots of games to play. friendly staff. good breakfast

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

nice and helpful people, we had like our own taxidriver, there is also a super nice spa close to the hotel, its

good hotel for a good price. good breakfast included in the price.

the most was the security, the cleanliness, the good treatment of the staff, the complimentary breakfast, and

excellent room, spotless clean, netflix, great breakfast, organise taxi to airport for you

wifi didn't work

breakfast is delicious

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to

pleasant breakfast area and good food options

the breakfast that was included was not good

the breakfast was amazing !

i loved the breakfast which was delivered to us

hotel was super clean and the room service was amazing

the breakfast was good too

friendly staff and tasty breakfast. felt the hotel was a good value for money!

in addition the room had another door to undergound parking lot, we were not able to lock that

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

view, bed was super comfy and breakfast was delicious, spa bath was good and they light the fire for you at

the view over the lake is spectacular and we enjoyed the personal spa on the top of our cabana as well as the

we had ordered room service and we were incapable of eating it in the kitchen as there was water pouring down

the food was amazing and the room service was a nice option to have

not each cabin had a good view due to the trees. swimming pool is too small for swimming.

beautiful setting! cool old estate turned into hotel. pretty grounds. breakfast was delicious!

wifi doesn't work in the room

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

too much noise, the room was next to the parking lot. the water from the shower was really cold.

quiet and very clean breakfast was very nice. staff pleasant

breakfast was delicious with a beautiful presentation

later during the night when we requested room service we got to meet milo who is adorable and visited us the

it gets warm during the day, having a place to swim or relax by a pool would be nice

breakfast was included get ready for the most delicious waffles and cappuccinos (includes room service as

we didn t order dinner and they texted us and asked if we wanted food before they shut down the kitchen,

the property is in a nice location and the pool and outside area is lovely.

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

the pool, sauna and peaceful location.

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

had an issue when we upgraded to the cabin the spa bath is not a hot tub and the water ran and remained cold

facilities were nice, but it felt like the whole place was run by a bunch of kids

breakfast was good - we could either eat in the kitchen or outside in the garden to enjoy the view

is a lot of potential for additional services for example jt would be great to offer a laundry-service

most of the personnel were kind, but the kitchen servers can definitely improve

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

the kitchen always offered delicious high quality food

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

the pool area was like a dream

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it

love the pool rooms food

the rooms are big and very confortable, the breakfast was huge and delicious

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

really bad wifi. shower was not the best.

about the room, it barely has old and new towels, toilet paper and no amenities at all, not a single soap bar

additionally, the staff was accommodating enough to allow my two pets, despite the hotel s stated no-pet

the location, nice place, quiet, lovely staff and parking

wifi wasn't working in the room

the spa was a dream

the hotel offers spa treatments and there is a well equiped gym

the spa was exeptional, the staff was very profesional, kind and service minded and the location is

i wish covid was not a factor so we could have used the spa services

totally worth it. the spa is a must!

excellent location, comfortable, delicious breakfast, and the staff is very friendly

i will stay in the future visits to medellin in this particular hotel, did i mention free fast wifi, free

in the future visits to medellin in this particular hotel, did i mention free fast wifi, free parking and

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

are clean, very good breakfast and a lot of options to eat, also you have the opportunity to try local food

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

beautiful private bungalow, outside spa bath, magnificent views

hot water for spa which was a shame we tried all evening the staff we very helpful and tried the next morning

wifi did not work the entire trip

the kitchen chef is doing miracles and the best breakfast a la carte that i had in colombia

the tiki bar is pretty much abandoned, service must be required via whatsapp message

place had a spa

the wifi was great, and we greatly appreciated the free ride to the airport in the morning

quick breakfast in the morning and i continued on with my adventures and work in the city and mountains

wifi worked well and the bed was comfy

also they have complimentary shuttle to the

we enjoyed the spa services and the pool

didn't like that no one informed me that we had to have copies of the kids passports

he charged more money which it was his mistake no one give solution when i wanted to go to the pool or used the

common areas were closed after breakfast (lobby area with tv and pool table).

is no restaurant or bar not even a coffee station

great meals prepared by the ladies, pool cleaned daily, good music and attentive host

we also made breakfast in the open kitchen and loved the hot tub

management team is not proactive with the main info like restaurants, wifi connections

and a breakfast scheduled by 8:30 am was served around 11 am

tents are nice and comfortable and the mini bar is well stocked

room service was awesome and the menu was delicious

it takes along time for room service

the breakfast was great and very punctual we pre-ordered the night before and came back from kayaking

breakfast was delicious and fresh

hill at the entrance was a needed fitness test

the wifi worked well

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

the breakfast was poor

my junior suite with awesome kitchen was stunning

gym could benefit from having weights

the breakfast and the gym facilities

the parking lot security personnel are fantastic and very helpful

to get a mountain view room, and although we could still hear the street traffic, screaming of kids in the halls

she works the front desk and speaks english) was very helpful in arranging food, transportation, spa appointment

wifi is fairly spotty

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor

fast wifi as we were working too

thoughtfully decorated, comfortable bed, wifi

pool and hot tubs will maintained

pool was a little cold to use, but the scenery made up for it

no wifi during 2 nights of our stay- not at all

due to covid we ordered room service mainly

the location is fantastic and also the swimming pool.

hosts were incredibly kind and welcoming, and myriam's homemade breakfast was exceptional

breakfast was 200/100 and the hot tub in the night while is a little chill in the middle of the

the staff were incredibly friendly and accommodating, the breakfast and coffee were great and brought up to us

a lot of love, very clean and cozy, great bed and good opportunity to watch something, amazing breakfast and

view, perfect jacuzzi, delicious colombian breakfast, very kind owners

hubo wifi, tampoco television, el control nisiquiera servia, olia a mucha humedad, la tapa de la taza

room was clean, and the breakfast was good

very clean, nice breakfast

the wifi was weak

the wifi was not working. it was a difficult place to find. communication was slow.

of parking, spacious cabins and big tv

wifi is only reliable close to the reception

comfortable bed, lots of hot water, satellite tv with 80 channels, a bar fridge, comfortable sofa, table and

at the reception desk would have been helpful to know how the room fireplace worked

the staff set up a fireplace for the chilly night

beatiful and quiet place, amazing pool, great sauna.

two rooms were not cleaned one day; when it was, clean towels and pool towels weren't left

the grounds were beautiful as was the pool. the rooms were clean, and the beds were comfortable.

very comfortable. beautiful venue. great pool and others.

the pool area looked nice but didn t use it

the wifi fluctuated in my room and there s a small hill type of entrance if you re not in car but

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

use tuck-tucks (a little local taxi) or your car (they have a large parking up there, along with a lot of cafes

parking was limited

de guatape and the restaurant on site provided amazing scenic views while you eat the included breakfast (which

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

breakfast was great. delicious and well prepared and table service was quick.

is average but not bad, the hotel doesn't have a spa (just room service), and the water goes out of the shower

the pool and hot tub area were beautiful, and the poolside service made it even better

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

about the property is top-from the pool that is second to none the koi pond that surrounds you swimming in the

had a do not disturb sign on the door and staff knocked twice at 10pm to sign a $6 bar bill

view was beautiful the staff was very friendly and helpful their new spa room it s

breakfast started at 8am, my 2 year old daughter wakes up at 6am and we needed some breakfast

camila, santiago and bar staff were top notch

the location was excellent. the amenities were great. gym, jacuzzi and the view will dining.

they have a nice bar with the good cocktails

the pool and spa were nice.

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

the pool was excellent, the staff was fantastic and the facility was perfect.

so it was pretty quiet breakfast was good

a little out of the way basic breakfast

breakfast had no tea variety, and they charged us extra just for a second coffee

the breakfast was quite disappointing, and surprisingly, the coffee was not great which is

the pool was large and beautiful, with a stunning view though the water did get cold quickly

pool lacked sun . road to hotel very rough a bit out of town

poor wifi

the wifi is great

peace, sauna, pool

afternoon by the pool surrounded by nature was perfect

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it