everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

shame spa was out of order

thought spa area a little tired and decor in our room a bit drab

really i noticed the spa was closed as too the bar area

spa and location was perfect clean and very friendly staff

fantastic food and great spa facilities staff very helpful

the spa was lovely, felt so relaxed the room was spacious, clean & comfortable

spa was amazing although busy as glorious weather, evening meal was delicious and proximity to

the spa was beautiful and so relaxing, staff there were very helpful and accommodating

location was superb, we loved the spa overlooking the track, and weather was very kind to us with lots of sunshine

rooms are very nice the food is good free swimming and spa we had free cotton candy when we arrived they had

the swimming pool and spa facilities complete the experience

the pool/spa is really good fun

also the spa facilities are brilliant

the rooms looked tierd. the splash pool and spa was out of service.

excellent, extremely well soundproofed with a good blackout curtain, great bar and leisure/pool/spa facilities

disappointed the spa was not open.

the spa facilities

the ability to order food until 11pm and use of the spa area.

ve been before i love the comfortable bed and room and use of spa area - breakfast is good

there was no desk for me to work in the evening and the wifi wasn t great

great strength free wifi

bar food great, lovely location & plenty of parking

great room, fantastic friendly staff, huge breakfast

breakfast was good

spa and pool were still under construction which was not so clear to me at the time of the booking

price for the spa was rather full

the food was delicious, the spa was relaxing

the terrace, dinner in the japanese restaurant was outstanding and would highly recommend it, the spa and

breakfast was included in our price which was a nice spa and we were able to make full use of the spa facilities

the hotel lacks facilities like pool, spa which would have made this luxurious

wifi, its free but doesnt work well, and 4g was intermittent

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

choice for breakfast

everything you would wish for and more, location, secure parking, friendly staff, fab breakfast, amenities in

i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing

pet friendly and just across the road from the tow path along the thames to walk the dog

meal in the restaurant was excellent rooms were clean and comfortable with good facilities parking was easy

the cozy feeling, the christmas decor, fireplace at the reception, the very friendly staffs, free parking

there is any criticism, it would be the spa facilities

the spa facilities a great

room was spacious, bigger than average size

the creche service is brilliant and allowed me and my husband time to enjoy the spa each day

the outdoor spa was really relaxing

everything the staff were lovely and the spa was awesome

staff great location excellent for parking lovely room and cosy bed, and beautiful hotel decor spa was

hotel, excellent restaurant with super food, spa was lovely, nice bedrooms and helpful staff

spa is excellent and the room was a good size and very clean

the spa was spotlessly clean and really quiet

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

loved the location, the rooms were fabulous, the spa and swimming pool were brilliant!

i make good use of its gymnasium and spa facilities

location right on the thames, great spa and gym facilities

excellent breakfast, and good spa facilities, made for a very relaxing stay

friendly staff. beautiful location spa staff particularly fantastic

ate at the restaurant(and also lunch at the pub at the entrance, wotton hatch), used the spa and pool

put money into this and build a spa too

the spa was very nice and exceeded my expectations

spa could have been a little more modern but it was overall adequate

spa / pool was closed as winter

i was also sad that the spa had a no refund policy, as i made a mistake with my booking and couldn't change it

is no spa here, just some standalone treatment rooms, which was disappointing and not the impression we

looked on website regarding pool and spa (which looked good) but noticed a cost was quoted for day use - this

would be nice if extra facilities like spa were added

simply upset the spa sauna advertised was not available, although they had indicators with sauna and the pool

water sampling in a public space for a gym/spa should be tested daily, (at most weekly) i suggested that the

out of use, no 24hr room service as advertised, no spa treatments, reception staff (except 1) were not very

spa and pool and sauna

fantastic to be able to park onsite, and ample parking space available

was disappointed to learn that they did not have spa services available - i had hoped to get a manicure during

liked the way spa manager giedre treated me on my birthday, i had amazing morning at swimming pool and sauna,

sure if there is a fitness center or spa on site (didn t have the chance to check that

a spa or a massage facility would have been nice for tired travelers

spa products from evelyn & crabtree delightful

one of the highlights of our stay was having free access to the spa facilities throughout the sauna, steam

check out time was then way later than expected and the spa facilities were lovely

spa pool didn't work that day, because of a broken window

lovely rooms, lovely spa comfy beds. very clean and staff are very helpful

the room was spacious and beautiful with all the facilities we could want

great room, comfy bed, enjoyed the spa area too.

lovely staff. great facilities, the spa is a real bonus. lovely food too.

any major difference with the rooms however the beds are comfortable and we had a great time and spa access was

convenient for our trip. lots of bars and restaurants close by. spa facilities a bonus

we were all happy with the spa services and also the look and feel of every area of the hotel, i would definitely

comfortable, staff are helpful and friendly, i had a facial done during my stay with them, the spa staff are so

spa being closed

room was beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and

rooms very comfortable and spa was fantastic! would definitely return and recommend to friends.

- the clean rooms - service of the staff - beauty decor - spa was relaxing