that i was given an upgrade, or at least comp a spa day.

pool and water areas provide plenty of seating even though it may look packed you ll find a place

although i like the nicer restaurants, with kids the sports bar made the most sense and it was hard to figure

water park for kids and location

not very friendly in kids dining options / menu

and spa were loved by my son

the pool and spa along with the fitness room

the laundry room was clean and convenient

laundry, gym and (heated) outdoor pool were nice to have

t like that the neighbors we had they got to their room at 4am we can hear their baby crying and kids banging

i saw them in the bathroom, small so called kitchen area and around kitchen area

i think they change their wifi password everyday so you gotta ask them for the new one everyday its not bad

comfortable enough for a couple of nights and parking is free

wish the wifi worked better, it was supper slow and the cable had more spanish movies then not

paid parking !

love the spacious and spa like bathroom. easy to drive to and easy parking.

spa seemed excessively expensive exceeding even four seasons cost for the same length for massage

$30 fee to use the wifi

the hotel provides a shuttle to the beach with lounge chairs and towels

was not able to log onto the free wifi, but it wasn't a big deal or i would have called down to guest services

poor facilities, the pool was a waste of time and full of kids and taken over by local families so clearly no

location and pool area and breakfast

very well kept up the bed was comfortable and the included breakfast had a lot of variety and was very tasty

only thing i didn t like was that i request two room together because we take the kids with us and i didn

loved the breakfast, enough options to eat and keep mine and my kids bellies full for the morning

everything and everyone was fantastic. everyone at the spa was awesome.

beautiful spa rooms with awesome views from our balcony

the spa was dirty every time we went down there and children were in it without parents

of the water with the most amazing views from our room and roof top and pool and restaurant or spa

location, great room, friendly & helpful staff: front desk, valet, bar, wait, spa and beach attendants were some

spa facilities are very good and economical

the spa is a nice addition

the massage at the spa was excellent

there is a spa with reasonably priced therapeutic massage

i wish the massages at the spa were longer than 30mins. would pay more for longer

the spa was excellent

toilets in the gym/ spa area were low flush toilets

but they did offer us the one in the spa to hang in which was really really nice

for reasons of covid the pool and spa services were not available

i did not have the opportunity to use the spa or the gym during this visit, but both looked very appealing,

also wifi works with issue after like 10 or 20 minutes it disconnects

would have been nice if breakfast had been included thru booking

breakfast choices.

secure parking and very quiet

did not have breakfast

rooftop bar and spa .

the gym

pressure and the absence of a handheld showerhead, the halls were loud due to hard surfaces, the wifi never had

at a hotel it was really difficult for me to turn that switch off but with the jacuzzi and the bar i quickly

rooftop bar and spa .

the wifi was awful

the the room service ladies need to be trained to be kind and friendly with the guest i didnt like how one

the place have jacuzzi at the roof top and spa gim and sauna

coudnt get to the spa always locked

great location close to gym, bars, restaurants

also, the bar staff and waiters in westplaza are great

roof top bar, gym and jacuzzi are all great

the rooftop restaurant has a limited menu, and room service is disappointing

room service

that we have to pay for parking.that is supposed to be included with your stay

they have valet parking so you dont have to worry about parking

parking

all i would say is clean more throughly the spa tub i found a couple hairs m, other then that everything was

the spa isn't open at the times advertised

just didn t like,when i booked hotel for one of the reason spa which is sauna and steam room

no pool and the cost of the spa facilities.

spa tub

parking is tight

the tv and wifi worked very well

there is no room service or mini bar as advertised & cafe is only to serve the free breakfast which is ok

small parking location

great staff good excellent breakfast has a variety of everything very clean and has security at all

and has plenty of on-site amenities like a convenience store, bar, restaurant, and spa (we did not try any of

spa was awesome now they really give you your money's

pool is closed due to covid right now and no spa tub in the suite

gym was a big thing

beautiful hotel and great room. very good gym as well.

spa was closed so i'm not exactly sure what makes a resort fee necessary

the spa message services are worth the money

spa was wonderful

think the parking fee and resort fee because the spa was not open and pool hours were limited

marisela in the spa was so fantastic

the pool/spa was only open until 8pm.

starbucks on site as well as a spa and plenty of

spa in the basement is most excellent

the kids love the pool

if the swimming pool was actually made for swimming rather than being a knee deep kiddie pool