the smell ( it smells like a spa ) and how calm it was in the lobby

organic cafe - sunlife, pastry shop - sweet lady jane, trader joes, nail salon, excellent medi spa and head spa

the pool was clean and comfortable in temp

we loved our prettyroom and the pet area was fine

wifi isn't great so if you are travelling for work be sure to not count only on this because it

she even offered late check out, if we wanted

wifi

unfortunately i was only able to get a smoking room since the non smoking rooms were out

as one of the few motels that offer smoking and non-smoking rooms, we were dreading that the room would smell

lack of ash trays in the smoking room

the indoor pool and spa was under renovation and could not be used

pool and hot tub for kids

breakfast too expensive for family with kids

clean, great staff, pet friendly

parking garage is 2 blocks away, $30 a day to park, pay for wifi, gross breakfast

drive up and parking were a little hairy and challenging but nothing we couldn t manage.

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

breakfast prepared by christian was excellent - even homemade bread

breakfast, really

parking is tight

additional services, such as the spa and exercise apparently were not onsite.

there is no spa on site and there is no gym on site

spa facilities at core

great spa treatments

the customer/room service was prompt and exceptional

superb service and facilities. wonderful and attentive staff. outstanding spa facilities.

the spa was fantastic

booking the stay, tried to get spa reservations but everything could not be accommodated until 2 or 3 days after

ideal location for exploring local area. fantastic spa and pool. wonderful staff.

so comfortable - great gym - fantastic spa services

huge plus, winery free bike usage spa heated pool amazing staff (positive energy making us the

we stayed in the spa tub suite

staff was very kind and professional, the room was clean, love that they have a spa and the hotel itself is very

the spa was overpriced.

was a shame the spa and some of the restaurants aren t open all week as we would of liked to dine in

our room was stocked with spirits, snacks and a high end organic line of spa products

great spa service, pool areas, hiking trails, great food and wines

the details in the room from the wine, to the spa product samples, and the personalised candle elevate the

amazing staff, beautiful accommodations and grounds, great gym and spa onsite.

beautiful property, great amenities, spa is amazing!

wish the pool and spa were open.

enjoyed the pool/spa area

location ,spa and pool

was great spa was nice landscaping was nice close to ronald reagan library and reasonably close to getty

the gym was clean and well equipped

pool, spa and breakfast

bed we noticed one of the bed smelled like urine, we ended up switching rooms at 10:30 pm with 3 kids to another

bar on both sides of hotel. could hear music from bar at night

the pool was perfectly heated and breakfasts were satisfying

the loud music from the bar 2 blocks away

the pics are not the same as in person of pool

pool wasn't open (but that wasn't a surprise)

the staff, pool and rooms

cell reception not great, need free wifi

extremely high pet fee - $150 for one night, and the headache of having to drop my dog at someone's house for

that the spa was closed, but it happens.

the spa in the room

we wanted to use the spa but it was either out-of-order or closed.

love the spa tub and the room was very spacious.

spa in the room

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

of covid-19, the bar and eating facilities in the hotel were not available during my visit

no amenities at the hotel (breakfast, pool, gym, etc

pool was lovely room had everything you needed

no room service , no coffee no breakfast at 10:30 am no room service at 10:30 am

the location and the spa rooms were very comfortable and quiet

even though there were quite a few cars in the lot, we always managed to find an empty space

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food

easy parking, loved having access to fast wifi and tons of tv shows

loved gym!

the hotel is beautiful and, although we didn't use them, there are a pool and spa that looked very inviting

maintenance i was at a king suit the spa didn t work i call the lobby, they said they couldn t do anything

the swimming pool and spa was a good way to finish the day

opened up the spa for us earlier than normal.

in the bar my husband ordered fish & chips & he got something similar to fish sticks & french fries

spa is not open yet

could have a spa and shower wasn t the best.

also the pool and subbed area was great

recommend it to couples or families with grown up kids

advertising a kitchen it had very few appliances and very small

also, the room is very quiet and private - situated in the getty building and away from the pool/public areas

wifi.

lack of room service

first room we checked into had an overwhelming smell of pet odor

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

one can walk to the corner strip mall housing a nail shop/spa but as we

pool was warm bubbles and spa to ourselves annoying faces the traffic so hars to hear over it bed was cozy staff

room was very inviting, spacious, and beautiful

really convenient, nice grounds (loved the massage chairs!). and a nice pool/spa area.

hotel was very nice and comfortable. loved the restaurant, bar and outdoor lounge area.

spa was excellent and penthouse bar and restaurant

is no pool, spa and beach is too far

beautiful spa and very peaceful

also, it would be nice to have in-house spa services available for guest's needs

this survey asks about spa services and is that something that has to be inquired about at the front desk

spa area was a mess and complete disaster late at night when i wanted to use the sauna

beautiful facility . loved the spa , outdoor dining and pool service

facility poor, spa a bit expensive and not too service oriented

the mould in the spa shower

a shower chair and eventually allowed us to shift rooms so that we got my room with a good grab bar system for

the partner spa is gorgeous (such a good body massage

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold

incredibly friendly and helpful staff amazing food great rooftop pool and restaurant/bar the spa is second to

the pool and rooftop are beautiful and complimentary coffee downstairs was delicious

everything especially breakfast pool amd spa

the heated pool and spa were an amazing feature

it was my birthday on the 23rd and the pool and spa were closed

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

location; comfortable apartment; great hotel facilities with spa and heated pool; great rooftop bar

spa was way too ud83dudd25 hot

facilities (the heated pool & spa were great

staff, great food for a hotel cafe, pool and spa was nice

great location with comfortable rooms. pool, spa and plunge bath were nice.

parking and room service prices were expensive.

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

excellent dining and bar selections

pool check in and management was disorganized and unprofessional

the wifi could be better

hot breakfast would have been nice but really i was very happy

wifi, shower, refrigerator

maybe could do little more for breakfast

like that free parking was available, free wifi and breakfast

wifi was 65mps on my app testing and consistent

also, the spa area was very nice

pool and spa overlooking the santa monica pier, the amenities and friendly staff

spa should not be called a spa

extraordinary it was a harrowing experience after a 12 hour flight the spa was closed so using the pool was

loved the relaxed style and how light the hotel was spa and gym excellent staff amazing

pool and spa feel really nice to swim in either in the early morning or at night

pool and spa and location

is no spa and arranging massage by the hotel is quite difficult

room service ladies were fantastic!

the staff at the reception and the bar were all very friendly and welcoming

the spa is lovely and the location on the beach ideal

room had a great spa tub i thoroughly enjoyed

expensive noisy with a wedding spa was small not as upmarket as

couldn't get into spa even with 6 weeks notice

the front desk was great very accommodating. shy was awesome the spa staff were superb

room was excellently appointed and extremely comfortable, the spa was the best my wife had ever had

hydro spa bathtub, boardwalk bikes available, live music in the lounge, great food and drinks

we didn't have time to check out the spa or pool area this time but we'll be back in november

the restaurants were delicious and the rooftop pool and spa was stunning, one of our favourite ways to end the

spa was wonderful

helpful staff, even gave us some inflatables for the pool, which was excellent for my 8 year old daughter

the pool and the gym super

the pool was big enough and warm enough to be good fun for kids

wifi in the room didn't work for the whole stay. bad experience.

staff rooms and location. availability of bar and restaurant on site was great too

ideal for people visiting kids at ucla

good breakfast clean room , free parking, laundry option available

the staff was welcoming and nice and very helpful with early check in

continental breakfast is provided and it s decent

the guest laundry was scary. you have to go outside and walk through the side parking lot.