2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

no food by pool

that bar is only open on weekends ud83dude2c

beautiful view, nice pool, friendly staff, hotel is gorgeous

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

because we were only staying overnight we had not time to try out all the facilities but the pool looked

room service was closed at 8 pm.

no free breakfast

location, really near the airport and they also have a shuttle to it (every 30m ca

location, friendly staff, dining options nearby and free parking.

good breakfast and nice staff

wifi speed is little bit slow

wifi is very slow

parking breakfast staff people ac super cooli will be back pretty soon

the location the free parking.

parking

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

no room service 24 hrs, no iron or iron table, no coffee supplies.

pool closes at 10, bar at 11:30, wish they were open later

wifi didn t worked at all, we were on floor 7 of the hotel, wifi connection was terrible, on

pool closes at 10, bar at 11:30, wish they were open later

the rooms were nice and the room service quite good.

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

gym , swimming pool and location

the rooms the parking lot the bathroom

internet (wifi) signal in mu room was weak again

they charged me a laundry service two days after i checked out....

pool on site

everything was clean. the staff was very friendly. breakfast was excellent.

the breakfast included in the room fare is descent.

breakfast was tasty but minimal, but the staff was great

location breafast was good nice pool

didn t like that during the weekdays they don t clean the pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

water in the pool was freezing

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

the wifi is so bad :(

rooms was clean but noticed the pool area wasn t the cleanest

for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years

only one thing pool it was out or service for repairs but out at thad its exelent place to stay

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi didn t work

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

this hotel is good value for money. it has free wifi.

wifi wasn't working at all

be the hotel can include a continental breakfast in the price of the room

bar did not have any red wine

service was better as fiesta americana. common areas and gym looked well used.

while the wifi was not perfect 100% of the time, i did have a reasonably good connection during most times

the equipment at the gym doesn t work

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

front desk personnel were very polite and and room service on point, valet parking one of

finally, the room service came to knock and open the door around 9

wifi is dreadful

shame the bar closed over christmas

2 rooms with 2 adults each i separate breakfast for all of us, 8 people in total

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi,

it has a great indoor swimming pool with templated water which is awesome and there is plenty of underground

breakfast, great service, the staff is very friendly

piano bar area was closed, not even allowed to walk in and sit, not to drink just to hang for a while

toy-sized pool, the spa is a joke, the restaurant is mediocre at best

the pet friendly

good gymnasium facilities and outdoor pool

they have a habit of changing the wifi password and not updating you

a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed

despite the listing there is no laundry service at the hotel

wifi condition is terrible

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

any light in the room wifi didn t work, unfriendly staff, hardly any water from the shower

wifi route cofiguaration need update

attention, confortable, cost & parking lot

the pool is not big enough though.

easy to find,restaurants around ,stores close by,parking is good , staff will help you

there's a pool also which i didn't use, but looked nice

the pool.. and the location.

breakfast was amazing

breakfast was excellent!

they don't offer 24/7 room service as advertised

the wifi is bad.

and attentive, very clean rooms, very clean facilities overall, and very good selection of breakfast

wifi was essentially worthless

friendly service awesome private gated parking

besides the people from the parking lots were very gentle and funny all the time

secure parking in a garage for free

good location and the comfort of having a parking lot was a plus also rooms were very clean and equipped with